North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,648 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,648 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 27th December 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication, quick delivery & overall a very a good service.”

Helpful Report

Posted 1 month ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re really appreciate your kind words. We’re glad the communication, delivery, and overall service met your expectations. We hope to see you back soon! Kind Regards, Caitlin

Posted 1 month ago

“Excellent trophy, just as described. Packed well. Very satisfied customer.”

Helpful Report

Posted 1 month ago

Good morning Darren, Thank you very much for your order with us and for your 5 star review. We’re so glad the trophy arrived safely and was just as described. Delighted to hear you’re a very satisfied customer! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 month ago

“Absolutely brilliant! From the array of awards, to the personalisation options, down to the customer care, and even the precision of delivery. Louisa in particular was marvellous and amended my proof to match my expectations. The award looks wonderful. Will definitely order again. Thank you for making this an enjoyable experience.”

Helpful Report

Posted 1 month ago

Good morning, Thank you very much for your order with us and for your 5 star review. Also, thank you for including a photo in your review - we love to see our customer's photos of their orders. We’re thrilled to hear you enjoyed everything—from our range of awards and personalisation options to the customer care and smooth delivery. Louisa will be delighted to know her help made a difference. We’re so pleased the award turned out wonderfully, and we truly appreciate your kind words. Looking forward to creating something special for you again. Would you be happy to give us your permission to share your review on our social media and our website? Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 month ago

“Great bespoke product, super fast delivery”

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Posted 1 month ago

“Excellent communication and very quick delivery. Thanks a lot”

Helpful Report

Posted 1 month ago

Good morning Nadia, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were happy with our communication and the speedy delivery. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 month ago

“Excellent service and advice. Cup arrived when promised and was just what we required. Would not hesitate to go to North East Trophies in future.”

Helpful Report

Posted 1 month ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re delighted the cup was just what you needed and arrived on time. We look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“Amazing service, quick turnaround times, quality products!”

Helpful Report

Posted 1 month ago

Good morning Max, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear you’re happy with our service, speed, and product quality. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 month ago

“The trophies I ordered for cricket awards looked fantastic, were excellent quality and had a quick delivery. Very happy and will be using NE trophies again in futurr”

Helpful Report

Posted 1 month ago

Good morning Kristy, Thank you very much for your order with us and for your 5 star review. We're thrilled to hear the trophies looked fantastic and that you were happy with the quality and quick delivery. We really appreciate your support and look forward to helping with your future cricket awards! Kind Regards, Caitlin Marketing @ Custom Gift Co

Posted 1 month ago

“Really pleased with NE Trophies overall The webite was super easy to use, they then came back with a proof very speedily and they arrived within a few dats They also look very good and professional. will defo use again”

Helpful Report

Posted 1 month ago

Good morning Michelle, Thank you very much for your order with us and for your 5 star review. We're delighted to hear you had such a smooth experience — from the easy-to-use website to the quick proofs and fast delivery. So glad you’re happy with how the trophies turned out and that they look professional. We really appreciate your support and look forward to helping you again! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Great prompt service.”

Helpful Report

Posted 1 month ago

Good afternoon Shaun, Thank you very much for your order with us and for your 5 star review. We're so glad you were pleased with the prompt service. Really appreciate your kind feedback! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“Fantastic customer service and beautiful trophy! Exactly what we were looking for at a really reasonable price. Thank you so much North East Trophies.”

Helpful Report

Posted 1 month ago

Good morning Emma, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear you’re happy with the trophy and our service. It was a pleasure helping you find exactly what you needed! Kind Regards, Caitlin Marketing @ Custom Gift Co

Posted 1 month ago

“Great quality & speedy delivery!”

Helpful Report

Posted 1 month ago

Good afternoon, Thank you very much for your order with us and for your 5 star review. We're happy to know you were pleased with both the quality and delivery! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“Good quality medals, the kids we've handed them out to so happy with them. Thank you”

Helpful Report

Posted 1 month ago

Good afternoon Daniel, Thank you very much for your order with us and for your 5 star review. We're thrilled to hear the kids are happy with the medals — that’s wonderful to hear! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“Add the sizes of all trophies so buyers are aware of what they are purchasing”

Helpful Report

Posted 1 month ago

Hi Mickel Thank you for your feedback — we really do appreciate you taking the time to let us know how we can improve. We’re sorry to hear that the size information wasn’t clear for you when placing your order. All trophy dimensions are listed on the product page within the description - but we’ll certainly review how this information is presented to ensure it's as easy to spot as possible for future customers. If you still have any questions about sizing or if there's anything else we can help with regarding your order, please feel free to get in touch with our team — we’re always happy to help. Have a great weekend. Kind regards Andrew - NE Trophies Team

Posted 1 month ago

“Easy to use website, and trophy exactly as prescribed. Quick delivery and engraving perfect. Thank you”

Helpful Report

Posted 1 month ago

“always good, fast and professional”

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Posted 1 month ago

“Excellent value with fantastic customer service. Staff are so helpful. A company that really values their customers. Would highly recommend!!!”

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Posted 1 month ago

Good morning Suzanne, Thank you very much for your order with us and for your 5 star review. We're thrilled to hear you’ve had such a positive experience with our team. We truly appreciate your recommendation! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“Excellent service once again from North East Trophies. Their speed and efficiency from ordering to delivery is second to none. Will definately use again.”

Helpful Report

Posted 1 month ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear you’ve had another great experience with us. Your support means a lot, and we look forward to helping you again! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“The service and engagement to meet the short notice demand was exceptional. The price was also good for what we needed.”

Helpful Report

Posted 1 month ago

Good morning, Thank you very much for your order with us and for your 5 star review. So happy to hear this! Meeting tight deadlines is always a priority for us, and we’re glad the price and service hit the mark. Thanks for the lovely review! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“Excellant service, will definatley come back again.”

Helpful Report

Posted 1 month ago

Good morning, Thank you very much for your order with us and for your 5 star review. We're glad you had an excellent experience and we look forward to having you back again soon! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

North East Trophies is rated 4.9 based on 3,648 reviews