North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,879 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,879 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 19th June 2026

Sebastian S

North East Trophies 5 star review on 9th May 2026

Laurie G

Jack E

North East Trophies 5 star review on 5th April 2026

Debbie D

197

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast response by the team, fast delivery and great products”

Helpful Report

Posted 2 weeks ago

Good morning Michelle, Thank you very much for your order with us and for your 5 star review. We're really pleased to hear that you were happy with our quick response times, fast delivery, and the quality of the products. It’s great to know everything met your expectations. We truly appreciate your feedback and look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Excellent and speedy service”

Helpful Report

Posted 2 weeks ago

Good morning Allan, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you were pleased with both our service and delivery speed. We always strive to provide a smooth and efficient experience, so it's wonderful to know we met your expectations. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“We love the trophies we ordered. Ordering was simple, including adding our logo and inscriptions and they arrived quickly. A few months before ordering I reached out about trunaround time and found them to be very helpful in answering all of my questions.”

Helpful Report

Posted 2 weeks ago

Good morning Ann Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you love the trophies and found the ordering process simple and straightforward, especially when adding your logo and inscriptions. It's also great to know that the trophies arrived quickly and met your expectations. We're particularly pleased that our team was able to help when you contacted us in advance about turnaround times. We always aim to provide clear and helpful advice, so it's lovely to hear that your questions were answered and that everything went smoothly from enquiry to delivery. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Brilliant service, will definately be using again”

Helpful Report

Posted 2 weeks ago

Good morning Mandy, Thank you very much for your order with us and for your 5 star review. We're so pleased to hear that you were happy with our service. Knowing that you'd choose to use us again is one of the best compliments we can receive. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Amazing service really good quality on the trophies love the customisation on the trophies overall excellent service from placing order to receiving thankyou”

Helpful Report

Posted 2 weeks ago

Good morning David, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you were pleased with the quality of the trophies and enjoyed the customisation options available. It's great to know that everything went smoothly from placing your order right through to delivery. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your experience. Thank you for choosing us, and we hope to help you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Had to chase up the order after 5 days (having paid extra for a 3 business day delivery guarantee) to be told the items were still in the workshop being engraved. I was assured they would arrive next day. Of course DPD then posted a delay in transit and 30 kids missed getting their awards at my annual prize giving. The engraving itself was done correctly so 2 stars rather than 1. Well done to everyone at NE Trophies and DPD for your sloth like efforts”

Helpful Report

Posted 3 weeks ago

Good morning Harry, Thank you for taking the time to leave your feedback. We are very sorry that your order did not arrive in time for your annual prize giving, especially after you had paid for our 3-business-day delivery service. We completely understand how disappointing and frustrating this must have been, particularly when 30 children were expecting to receive their awards. While we're pleased that the engraving met your expectations, we recognise that the quality of the trophies means little when they are not available for the event they were intended for. We also apologise that you had to chase us for an update on your order rather than being proactively informed. We take your comments seriously and will be reviewing both the production delay and the communication around your order, as this is not the level of service we aim to provide. We are genuinely sorry for the inconvenience and disappointment caused. Thank you again for your feedback. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“So pleased with my trophy it’s exactly what I wanted and the response to the changes and alterations I requested was quick and efficient. I am thrilled with the result and delivery was fast and the item arrived well packaged and intact. Its a really good quality product for the price and the recipients will love it many thanks”

Helpful Report

Posted 3 weeks ago

Good morning Anne, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that your trophy turned out exactly as you wanted and that our team was able to assist quickly with the changes and alterations you requested. It's fantastic to know that it arrived promptly, safely packaged, and that you're pleased with the quality and value. We especially love hearing that the recipients will enjoy their awards – that's what it's all about! Thank you for choosing us, and we hope to help you again in the future. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Very pleased with the trophy I’ve ordered. The customer service is excellent, thanks very much!”

Helpful Report

Posted 3 weeks ago

Good morning Indira, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you're pleased with your trophy and that you had a positive experience with our customer service. Your feedback means a lot to us. Thank you for choosing us, and we hope to help you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Really easy to use their site, got exactly what I ordered and it was delivered quicker than I even needed!”

Helpful Report

Posted 3 weeks ago

Good morning Demi, Thank you very much for your order with us and for your 5 star review. We're so pleased to hear that you found our website easy to use and that your order arrived exactly as expected. It's great to know we were able to get it to you even sooner than you needed it. We really appreciate your feedback and hope to be of service again in the future. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“I placed an order for some glass engraved trophies with unique designs. I'd ordered similar last year so knew I was getting quality and value for money. A simple change was needed and I received my order in just a few days. Very well packaged to protect them from any damage in transit.”

Helpful Report

Posted 3 weeks ago

Good morning Michael, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you were happy with the quality, value, and service, and that the design change was handled smoothly. It's also great to know that your trophies arrived quickly and safely packaged. We really appreciate your continued support and look forward to helping with any future awards or trophy requirements. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Great product and speedy shipping. Thank you!”

Helpful Report

Posted 3 weeks ago

Good afternoon Jack, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you’re happy with the product and our speedy shipping. Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 weeks ago

“Always brilliant service and quick delivery”

Helpful Report

Posted 3 weeks ago

Good afternoon Daniel, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you’ve consistently had brilliant service and quick delivery from us. Your kind feedback really means a lot, and we look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 weeks ago

“Excellent communication and great response when there was a concern. Trophies arrived on time.”

Helpful Report

Posted 3 weeks ago

Good afternoon Sandra, Thank you very much for your order with us and for your 5 star review. We’re really pleased we could help quickly when the concern came up, and that your trophies arrived on time. Great communication and customer satisfaction are very important to us, so your kind words mean a lot. Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 weeks ago

“Look great, amazing quality for the price”

Helpful Report

Posted 3 weeks ago

Good afternoon Leigh, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you’re pleased with the look and quality. It means a lot to know you feel they offer great value too. Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 weeks ago

“Wonderful service and excellent product. Will be back”

Helpful Report

Posted 3 weeks ago

Good afternoon, Thank you very much for your order with us and for your 5 star review. We’re so pleased to hear you were happy with both the service and the product. It means a lot to us, and we’ll be delighted to welcome you back again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 weeks ago

“Very easy to deal with no dramas and quick turn around and delivery. Have dealt with N E trphies for several years now and they are a pleasure to deal with. Prices are very competitive and they have a great selection of trophies to choose from.”

Helpful Report

Posted 3 weeks ago

Good afternoon Ashley, Thank you very much for your order with us and for your 5 star review. Thank you so much for your continued support over the years! We really appreciate your kind words and are delighted to hear you’ve always found us easy to deal with and reliable. It’s great to know you’re happy with our turnaround times, pricing, and trophy selection. We truly value your loyalty and look forward to helping you again for many years to come! Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 weeks ago

“Excellent service, and a fantastic company to deal with”

Helpful Report

Posted 3 weeks ago

Good afternoon Brian, Thank you very much for your order with us and for your 5 star review. We’re so pleased to hear you had an excellent experience with us. It’s always our aim to provide great service, and your kind words truly mean a lot. Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 weeks ago

“Excellent trophies for the money and great service as always”

Helpful Report

Posted 3 weeks ago

Good afternoon, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you’re happy with the trophies and the service you received. Your continued support means a lot to us, and we look forward to helping you again in the future. Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 weeks ago

“Great products as always from North East Trophies. Excellent value for money and everything arrived exactly as expected. Highly recommend.”

Helpful Report

Posted 3 weeks ago

Good morning Jack, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were happy with the products and value for money once again. It’s great to know everything arrived exactly as expected. Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 weeks ago

“Quality product, fast service, well packaged for delivery. Excellent customer service. Highly recommend.”

Helpful Report

Posted 4 weeks ago

Hi Erica, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were happy with the product quality, fast service, and packaging. Providing excellent customer service is really important to us, so your kind words mean a lot. Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 weeks ago

North East Trophies is rated 4.9 based on 3,879 reviews