North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 4,005 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 4,005 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 19th September 2026

202

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff. Quick delivery.”

Helpful Report

Posted 4 weeks ago

Thank you, Michelle, for your lovely feedback. We’re glad our team could assist you and that your order arrived promptly. We really appreciate you choosing us and taking the time to share your experience. Louisa North East Trophies

Posted 3 weeks ago

“Friendly, professional and quality service.”

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Posted 1 month ago

Thank you, Ann, for your kind feedback. We’re pleased to hear you were happy with the quality of our service and found the team both friendly and professional. Your recommendation is greatly appreciated. Louisa North East Trophies

Posted 3 weeks ago

“Excellent service, friendly and efficient. Good communications. My go to place for trophy engraving.”

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Posted 1 month ago

Thank you, Tracey, for such a lovely review. We’re delighted to know you find our service friendly, efficient and easy to communicate with. It means a lot to be your go-to for trophy engraving, and we truly appreciate your continued support. Louisa North East Trophies

Posted 3 weeks ago

“Turned out perfect!”

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Posted 1 month ago

Thank you, Heather, for your lovely feedback. We’re delighted to hear that everything turned out perfectly and that you’re pleased with the finished result. It was a pleasure to be part of your order. Louisa North East Trophies

Posted 3 weeks ago

“Great bunch of people very helpful Thanks”

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Posted 1 month ago

Thank you, Steven, for your kind words. We’re really pleased to hear you found our team helpful and friendly. Your feedback is greatly appreciated, and we hope to have the opportunity to assist you again. Louisa North East Trophies

Posted 3 weeks ago

“Nice product, exactly as ordered, hassle free process.”

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Posted 1 month ago

Thank you, Andrew, for taking the time to leave a review. We’re pleased to hear the product was exactly as ordered and that everything was straightforward from start to finish. We appreciate your custom and hope to welcome you back again. Louisa North East Trophies

Posted 3 weeks ago

“Really great trophy”

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Posted 1 month ago

Thank you for your lovely feedback. We’re delighted you’re pleased with the trophy and hope it makes a fantastic prize for the deserving recipient. Your support is very much appreciated. Louisa North East Trophies

Posted 3 weeks ago

“Excellent Service Very good selection”

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Posted 1 month ago

Thank you, David, for your kind feedback. We’re pleased you were impressed with both our service and the range of trophies available. We really appreciate your custom and hope to assist you again in the future. Louisa North East Trophies

Posted 3 weeks ago

“Another fantastic experience using NE Trophies. Glass trophies look amazing and really enhance my event. (Painting Competition.)”

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Posted 1 month ago

Thank you, James, for your lovely review and for choosing us again. We’re delighted that the glass trophies made such an impact at your painting competition and helped make the event feel even more special. We hope they were well received by the winners! Louisa North East Trophies

Posted 3 weeks ago

“I have used NE Trophies on a number of occasions and every time they are very good. They send a preview of engraving so as to get it right. Delivery within a week. Trophies received are well wrapped and undamaged and look good.”

Helpful Report

Posted 1 month ago

Thank you, Steven, for your continued support and for taking the time to share your experience. It’s wonderful to hear that you’ve consistently been pleased with our service. We’re glad you find the engraving previews useful and that your trophies have arrived promptly, securely packaged and looking great. Louisa North East Trophies

Posted 3 weeks ago

“From the first phone call to delivery of my trophy the service was second to none. Engraving advice and everything else was perfect hence a 5 star rating I would not hesitate to in recommending to anyone after a trophy Andy”

Helpful Report

Posted 1 month ago

Thank you, Andy, for such a fantastic review. We’re delighted to hear you were so pleased with the service from your initial call through to delivery, and that our engraving advice was helpful. Your recommendation means a great deal to us, and we’re thrilled you were happy with the finished trophy. Louisa North East Trophies

Posted 3 weeks ago

“We have used North East Trophies for the past 4 years for our companies long service awards, between 20-40 awards each year. Their service is flawless. They are always quick at coming back, they always send proofs of the engraving which has allowed us to ensure all is correct before going to print and their delivery is very fast. Well packaged too. I have only ever had one problem with a clock that kept losing time, but I spoke to their customer service and before it was within six months of our presentation, they were able to replace the clock.”

Helpful Report

Posted 1 month ago

Hi Sam, Four years of long service awards is a fantastic endorsement — thank you for continuing to trust North East Trophies with such an important part of your company celebrations! Handling 20–40 personalised awards each year requires accuracy and consistency, so we’re particularly pleased that you’ve found our communication, proofing process and delivery reliable year after year. We know how important it is to have the opportunity to check every engraving before production, especially when you’re ordering larger quantities. We’re also glad we could resolve the issue with the clock quickly and arrange a replacement. While we always aim for everything to be perfect, we believe that when something does go wrong, it’s important to put it right without unnecessary hassle. Thank you for your continued business over the past four years. We’re proud to be part of your long service awards and look forward to helping with many more! Louisa

Posted 1 month ago

“Excellent service, quick delivery”

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Posted 1 month ago

Thanks for the great feedback, Gavin! It’s lovely to hear that everything went smoothly and that your order reached you quickly. We’re pleased we could provide the service you were looking for, and we hope you’re delighted with your purchase. Louisa

Posted 1 month ago

“Tip top service, quality trophy and superb customer support.”

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Posted 1 month ago

Hi Steve, “Tip top” is exactly what we like to hear! 😄 It’s brilliant to know you were pleased with the trophy and felt well looked after by our customer support team. We put a lot of effort into making the ordering process as smooth as possible, so your kind words are a great reflection of what we aim for. Much appreciated! Louisa

Posted 1 month ago

“Fantastic trophies! Thoroughly recommended”

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Posted 1 month ago

Hi Steve, Short, sweet and very much appreciated! We’re delighted you were so pleased with the trophies and that you’d recommend us. We hope they were a great addition to your presentation and celebration! 🏆 Louisa

Posted 1 month ago

“Fantasic service and great price . Communication through the whole process Very happy and will use them again”

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Posted 1 month ago

Hi Jodie, It’s great to hear you were happy from start to finish! We put a lot of emphasis on keeping customers informed throughout the process, so it’s lovely to know the communication made a difference. We’re also pleased you felt the price was right and that you were happy with the overall service. We’ll look forward to welcoming you back when you’re ready for your next order! Louisa

Posted 1 month ago

“First up they answer the telephone promptly, genuinely help you (I needed a couple of revisions to our artwork which they did for free), and once ordered the items came within a couple of days. Excellent service in every respect and all at a reasonable price too!”

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Posted 1 month ago

Hi, We really appreciate such detailed feedback! It’s great to hear that you found our team easy to reach and genuinely helpful, especially with the artwork revisions. We’re always happy to make adjustments where we can to ensure the finished items are exactly what our customers need. It’s also fantastic to know that everything arrived within just a couple of days and that you felt the quality and pricing were both spot on. A lovely review for the whole team — thank you! Louisa

Posted 1 month ago

“Great product delivered on time”

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Posted 1 month ago

Hi Viv, Great to know you’re pleased with the product and that it arrived right on schedule. We aim to keep things efficient from order to delivery, so it’s lovely to hear everything went smoothly. We hope you enjoy your purchase! Louisa

Posted 1 month ago

“Excellent service when I needed bespoke engraving that wasn't available on their website. Tom provided a one-off link for ordering exactly what we needed, which was quick and easy. Ther trophy arrived on time and well-wrapped. Fantastic quality.”

Helpful Report

Posted 1 month ago

Hi Chloe, It’s fantastic to hear that Tom was able to help with your bespoke engraving and make the whole process straightforward. We’re always happy to see what we can do when a customer needs something a little different from the standard options on our website, so creating a one-off ordering link was no problem at all. We’re really pleased everything arrived on time, securely packaged and, most importantly, to the quality you were hoping for. I’ll make sure Tom sees your kind mention — he’ll be delighted! Loui8sa

Posted 1 month ago

“We were really impressed with the trophy it was excellent. Really impressed too that you get to see a draught of it before they send it out.”

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Posted 1 month ago

Hi Shane, It’s wonderful to hear how pleased you were with the trophy! We’re especially glad you mentioned the proofing process. Being able to see a draft of the engraving before production gives customers the opportunity to check the details and make sure everything is exactly as they want it. Great to know the finished trophy lived up to expectations! 🏆 Louisa

Posted 1 month ago

North East Trophies is rated 4.9 based on 4,005 reviews