North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,639 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,639 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 27th December 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prompt service.”

Helpful Report

Posted 1 month ago

Good afternoon Shaun, Thank you very much for your order with us and for your 5 star review. We're so glad you were pleased with the prompt service. Really appreciate your kind feedback! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“Fantastic customer service and beautiful trophy! Exactly what we were looking for at a really reasonable price. Thank you so much North East Trophies.”

Helpful Report

Posted 1 month ago

Good morning Emma, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear you’re happy with the trophy and our service. It was a pleasure helping you find exactly what you needed! Kind Regards, Caitlin Marketing @ Custom Gift Co

Posted 1 month ago

“Great quality & speedy delivery!”

Helpful Report

Posted 1 month ago

Good afternoon, Thank you very much for your order with us and for your 5 star review. We're happy to know you were pleased with both the quality and delivery! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“Good quality medals, the kids we've handed them out to so happy with them. Thank you”

Helpful Report

Posted 1 month ago

Good afternoon Daniel, Thank you very much for your order with us and for your 5 star review. We're thrilled to hear the kids are happy with the medals — that’s wonderful to hear! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“Add the sizes of all trophies so buyers are aware of what they are purchasing”

Helpful Report

Posted 1 month ago

Hi Mickel Thank you for your feedback — we really do appreciate you taking the time to let us know how we can improve. We’re sorry to hear that the size information wasn’t clear for you when placing your order. All trophy dimensions are listed on the product page within the description - but we’ll certainly review how this information is presented to ensure it's as easy to spot as possible for future customers. If you still have any questions about sizing or if there's anything else we can help with regarding your order, please feel free to get in touch with our team — we’re always happy to help. Have a great weekend. Kind regards Andrew - NE Trophies Team

Posted 1 month ago

“Easy to use website, and trophy exactly as prescribed. Quick delivery and engraving perfect. Thank you”

Helpful Report

Posted 1 month ago

“always good, fast and professional”

Helpful Report

Posted 1 month ago

“Excellent value with fantastic customer service. Staff are so helpful. A company that really values their customers. Would highly recommend!!!”

Helpful Report

Posted 1 month ago

Good morning Suzanne, Thank you very much for your order with us and for your 5 star review. We're thrilled to hear you’ve had such a positive experience with our team. We truly appreciate your recommendation! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“Excellent service once again from North East Trophies. Their speed and efficiency from ordering to delivery is second to none. Will definately use again.”

Helpful Report

Posted 1 month ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear you’ve had another great experience with us. Your support means a lot, and we look forward to helping you again! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“The service and engagement to meet the short notice demand was exceptional. The price was also good for what we needed.”

Helpful Report

Posted 1 month ago

Good morning, Thank you very much for your order with us and for your 5 star review. So happy to hear this! Meeting tight deadlines is always a priority for us, and we’re glad the price and service hit the mark. Thanks for the lovely review! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“Excellant service, will definatley come back again.”

Helpful Report

Posted 1 month ago

Good morning, Thank you very much for your order with us and for your 5 star review. We're glad you had an excellent experience and we look forward to having you back again soon! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“Easy to place my order for personalised engraved medals online. Great quality product. Great communication. Speedy delivery. Will definitely order again.”

Helpful Report

Posted 1 month ago

Good morning Pauline, Thank you very much for your order with us and for your 5 star review. We're happy to hear the ordering process was easy and that you loved the quality, communication, and speedy delivery. We can’t wait to see you again! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“Great products fast delivery very happy”

Helpful Report

Posted 1 month ago

Good morning Laura, Thank you very much for your order with us and for your 5 star review. We really appreciate your kind words! Happy products + fast delivery = happy customers, and that makes us smile too! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“Fantastic service as always!”

Helpful Report

Posted 1 month ago

Good morning Rachel, Thank you very much for your order with us and for your 5 star review. We’re so glad you consistently have a great experience with us. Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“I love it if will be back again”

Helpful Report

Posted 1 month ago

Good morning Michael, Thank you very much for your order with us and for your 5 star review. We’re glad you loved it and look forward to seeing you again soon! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“I asked them for a bespoke trophy using different fonts. They were very helpful and the trophies are fab.”

Helpful Report

Posted 1 month ago

Good afternoon Helen, Thank you very much for your order with us and for your 5 star review! We're really glad we could help with your bespoke trophy and different font choices. Delighted to hear you love the final results. Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“North East Trophies helped with the design of the salver and it was produced within days. Very impressive. Friendly company to deal with.”

Helpful Report

Posted 1 month ago

Good afternoon Roger, Thank you very much for your order with us and for your 5 star review. We’re really glad we could help with the salver design and get it produced quickly for you. It was a pleasure working with you, and we’re delighted to hear you found us friendly to deal with. Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“Trophy was perfect and prompt delivery.”

Helpful Report

Posted 1 month ago

Good morning, Thank you very much for your order with us and for your 5 star review. We're thrilled to hear the trophy was perfect and that it arrived promptly. We really appreciate your support! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“Good and Timely service”

Helpful Report

Posted 1 month ago

Good morning, Thank you very much for your order with us and for your 5 star review. We're glad to hear you were happy with the service and that everything arrived on time. We really appreciate your support! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

Good morning Kate, Thank you very much for your order with us and for your 5 star review. We're really happy to hear you received excellent service. If you ever need anything else, we're always here to help! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

North East Trophies is rated 4.9 based on 3,639 reviews