North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,567 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,567 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 7th November 2025

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service , very pleased with the way the staff communicate and great customer service”

Helpful Report

Posted 2 weeks ago

Good afternoon Lewis, Thank you very much for your order with us and for your 5 star review! We’re thrilled to hear you had a great experience with our team. Your kind words mean a lot. Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 week ago

“Called in to enquire about a Shield trophy repair. Staff went above and beyond to replace the broken stand. Can’t thank and recommend NE Trophies enough.”

Helpful Report

Posted 2 weeks ago

Good afternoon Alan, Thank you very much for your order with us and for your 5 star review! We’re really glad we could help get your shield trophy back in shape. Your kind recommendation means a lot to us! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 week ago

“Really happy with our trophies. Excellent value and great service, especially from Caitlin who was really helpful with placing our order. They deserve an award themselves, and we'll almost certainly be back for more.”

Helpful Report

Posted 2 weeks ago

Good afternoon Nick, Thank you for your order with us! We’re thrilled to hear you’re happy with the trophies and our service, I was very happy to help you. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind Regards, Caitlin Marketing @ Custom Gift Co

Posted 1 week ago

“We used North East Trophies to produce some engraved pint beer glasses and some engraved stemmed craft beer glasses for our cider, which we have been brewing as keen amateurs for the past few years. Along with our personal logo on the glasses, properly labelled bottles and printed beer mats, they look fantastic and will make fabulous presents for Christmas. NE Trophies customer service, communication, and the quality of their products is second to none. Thanks guys, especially Louisa and Caitlin!”

Helpful Report

Posted 2 weeks ago

Good afternoon Graham, Thank you very much for your order with us and for your 5 star review! We’re thrilled to hear you’re so happy with the glasses, labels, and beer mats — they sound like perfect gifts. Louisa, Caitlin, and the whole team really appreciate your kind shout-out and your support! Kind Regards, Marketing @ NE Trophies

Posted 1 week ago

“great value trophies - nicely customised and fast efficient service.”

Helpful Report

Posted 2 weeks ago

“It was such an easy process to upload our company logo and enter the wording required, choose the font etc. The proof was with us in under an hour and the finished product shipped the same afternoon. Lovely item and the recipient was really pleased with this. Amazing service, great price and lovely item - thank you!”

Helpful Report

Posted 2 weeks ago

“Easy proceeedure to book and good value for money, trophies delivered within days. Excellent service.”

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Posted 2 weeks ago

“Relly pleased - arrived very quickly and the printing is clear, accurate and smart”

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Posted 2 weeks ago

“I recommend it, high quality product and express delivery”

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Posted 3 weeks ago

“Great service quality trophy definitely be back”

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Posted 3 weeks ago

“Starightforward personalisation and order process. Speedy delivery. Trophies look great. Extremely pleased with them and looking forward to handing them out at our awards ceremony!”

Helpful Report

Posted 3 weeks ago

“Thank you so much for such an efficient service.”

Helpful Report

Posted 3 weeks ago

“Excellent service! Ordered an engraved pint glass and it was delivered the next day. Would wholeheartedly recommend!”

Helpful Report

Posted 3 weeks ago

“I love North East Trophies. The picking and choosing and customising your order through the website is really easy and then the correspondance from the team is timely and friendly including getting proofs and invoices. The quality of the glass trophies we have used is also excellent. I would thoroughly recommend them.”

Helpful Report

Posted 3 weeks ago

“We have used you number if times now and the service we recieve is AMAZING, quality, customer service, delivery (at short notice) all 5 star! Wont go anywhere else. Thank you!”

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Posted 3 weeks ago

“Placed an order for a works event. The team were really responsive and the trophies ready in a few days. Good communication through out and a straight forward process.”

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Posted 3 weeks ago

“Good quality trophies and deliivered on time.”

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Posted 3 weeks ago

“Very impressed with the service, proofs received quickly and they were very patient when we asked for a few edits. Arrived quickly and were of great quality, everyone was very impressed!”

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Posted 3 weeks ago

“Amazing service as always. Thank you for the excellent process.”

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Posted 3 weeks ago

“Great service, trophy arrived on time and looks exactly as the photo shows. I would highly recommend NE trophies.”

Helpful Report

Posted 3 weeks ago

North East Trophies is rated 4.9 based on 3,567 reviews