North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,958 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,958 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 31st July 2026

Jack E

199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fabulous service. We were let down by a supplier and these guys helped out and from order to collection took under 24 hours. Well done.”

Helpful Report

Posted 2 weeks ago

Hi Alfie, We’re so pleased we could step in and help when you were let down by another supplier! Turning your order around from placement to collection in under 24 hours was certainly a quick turnaround, and we’re delighted our team could get everything sorted for you when you needed it most. Thank you for recognising the effort from the team – your feedback is hugely appreciated! Louisa

Posted 4 days ago

“Very wuick to send me proofs and each time i asked for something whether it be a change or some more info they were back to me within hours. After around a day or so i had the order confirmed, they thena rrived in a few days time which is super fast for personalised stuff, and the quality is awesome!!!”

Helpful Report

Posted 2 weeks ago

Hi Andrew, What a fantastic review — thank you! It’s brilliant to hear how quickly our team responded to your questions and proof amendments, and that the whole process was so straightforward. Personalised orders can sometimes take a little longer, so we’re especially pleased that your order reached you within just a few days. Most importantly, we’re thrilled that you’re so happy with the quality! Your kind comments about the service and turnaround mean a lot to the team. 🏆 Louisa

Posted 4 days ago

“Excellent service, wide choice of items. AND very friendly staff”

Helpful Report

Posted 2 weeks ago

Hi Christopher, It’s lovely to hear you enjoyed your experience with us! We’re pleased our wide range of products gave you plenty of choice, and even more pleased that you found our team friendly and helpful. We’ll be sure to pass your kind comments on to the team — they’ll be delighted to hear them! Louisa

Posted 4 days ago

“Reliable in all circumstances. Excellent work and quick delivery.”

Helpful Report

Posted 2 weeks ago

Hi D.Franklin, We really appreciate your kind words. It’s fantastic to hear that you’ve found us reliable and that both the quality of our work and the delivery speed have met your expectations. Consistent service is something we take great pride in, so feedback like this means a lot to the team. Thank you! Louisa

Posted 4 days ago

“Excellent service - very quick.”

Helpful Report

Posted 2 weeks ago

Hi Richard, It's brilliant to hear you were pleased with the service and how quickly your order was handled. We know speed can make all the difference, so it’s great to know we got everything to you promptly. We hope to have the pleasure of helping you again in the future! Louisa

Posted 4 days ago

“Good response from questions. Professional organisation. Well done”

Helpful Report

Posted 3 weeks ago

Hi Michael, Thanks for taking the time to leave us a review. It’s great to know you found our responses helpful and our team professional. We always aim to make the whole process straightforward and reassuring, so your feedback is very much appreciated. Thanks again for choosing us! Louisa

Posted 4 days ago

“Nice fast and smooth transaction thank you. Lovely product”

Helpful Report

Posted 3 weeks ago

Hi Peter, Thank you so much for your 5 star review! We’re really pleased to hear you had a fast and smooth experience with us and that you’re happy with your purchase. It’s great to know you’re pleased with the product too. Thank again, Louisa

Posted 4 days ago

“Brilliant trophy excellent quality fast delivery extremely well packed will definitely buy again from this company”

Helpful Report

Posted 3 weeks ago

Hi Angie, Thank you so much for your fantastic review! We’re delighted to hear you’re so pleased with the quality of your trophy and that it arrived quickly and safely. We always take great care with our packaging, particularly with trophies and awards, so it’s wonderful to know everything reached you in perfect condition. Thank you for your kind words and for choosing North East Trophies. We’ll be delighted to help you again in the future! 🏆 Louisa

Posted 4 days ago

“I have been dealing with North East Trophies for several years and always found them accomodating supportive and professional. They gave me suggestions when I was looking for inspiration and always delivered on their promises regarding engraving and delivery”

Helpful Report

Posted 3 weeks ago

Hi Tony, Thank you so much for your wonderful review and for your continued support over the years! We’re delighted to hear that you’ve always found our team accommodating, supportive and professional. It’s particularly lovely to know that our suggestions have helped when you’ve been looking for inspiration, and that we’ve consistently delivered on our engraving and delivery promises. We truly value your continued custom and look forward to helping you with many more awards in the future. Thank you for choosing North East Trophies! Louisa

Posted 4 days ago

“We order these trophies every year, always of great quality and have an excpetionally quick turnaround for something that is personalised”

Helpful Report

Posted 3 weeks ago

Thank you so much for your continued support and for taking the time to leave such a lovely review! We’re delighted to hear you order these trophies from us every year and that you’re consistently pleased with the quality. Personalised orders are something we take great pride in turning around quickly, so it’s fantastic to know our service continues to meet your expectations. We look forward to supplying your trophies again next year! 🏆 Louisa

Posted 4 days ago

“Great communication, and product excellent, the proof email is a great touch”

Helpful Report

Posted 3 weeks ago

Hi Lee, Thank you so much for your fantastic review! We’re delighted to hear you were happy with the communication and the quality of your product. We’re especially pleased that you found the proof email helpful – we think it’s a great way to make sure everything is just right before we produce your order. Thank you for choosing us and for your kind feedback – we really appreciate it! Louisa

Posted 4 days ago

“Brilliant service great staff and overall a top trophy company that strive to make customers happy I will continue to use NE for all my trophies needs Having being a north east boy and now in Northern Ireland it’s nice to support a local business from my area also showcasing there. Quality here in north Ireland”

Helpful Report

Posted 3 weeks ago

Hi Reece, Thank you so much for your fantastic review and for sharing the photo of your trophies and medals! We’re absolutely delighted to hear you’ve been so pleased with our service, our team and the quality of your awards. It means a great deal to us to know you’ll continue to choose NE Trophies for your future trophy needs. It’s especially lovely to hear that, as a North East boy now living in Northern Ireland, you’re happy to support a business from your home town and showcase our products over there. We’re incredibly proud to see our trophies and medals making their way across the water! Thank you again for your continued support and for taking the time to share such a brilliant review and photo – it really means a lot to the whole team. 🏆 Louisa

Posted 4 days ago

“Expensive but just as ordered. Good quality”

Helpful Report

Posted 3 weeks ago

Hi Simon, Thank you for your honest feedback! We’re pleased to hear that your order was exactly as expected and that you’re happy with the quality. We always work hard to offer high-quality products at competitive prices, so we’re sorry to hear you felt this particular item was expensive. Thank you for choosing us and for taking the time to share your feedback – we really appreciate it! Louisa

Posted 4 days ago

“Items were delivered promptly and they were of high quality. I was very impressed! Thanks.”

Helpful Report

Posted 4 weeks ago

Thank you so much for your fantastic review! We’re delighted to hear your items arrived promptly and that you were impressed with the quality. It’s always great to know we’ve met your expectations. Thank you for choosing us and for taking the time to leave such lovely feedback – we really appreciate it! Louisa

Posted 4 days ago

“Really pleased with the glass perfect as a prize at our golf days next week”

Helpful Report

Posted 4 weeks ago

Hi Douglas, Thank you so much for your lovely review! We’re really pleased to hear you’re happy with the glass and that it’s perfect for your golf days next week. We hope everyone has a fantastic time, and that the prize is a big hit with the winner! Thanks again for choosing us and for your kind feedback – we really appreciate it! Louisa

Posted 4 days ago

“Easy to deal with”

Helpful Report

Posted 4 weeks ago

Hi, Thank you for your feedback. We’re really pleased to hear you found us easy to deal with. We always aim to make the ordering process as simple and straightforward as possible. Thanks again, Louisa

Posted 4 days ago

“Fantastic service , great quality trophy , easy site to use , I have absolutely no complaints . Thank you”

Helpful Report

Posted 4 weeks ago

Hi Alex, Thank you so much for your fantastic review! We’re delighted to hear you were happy with the service and the quality of your trophy, and it’s great to know you found our website easy to use. We’re especially pleased that everything went smoothly from start to finish. Thank you for your kind words and support – we really appreciate it! Louisa

Posted 4 days ago

“Easy to order, proofs received promptly, good arrived securely and in excellent condition, kept informed throughout, value for money, friendly obliging staff.”

Helpful Report

Posted 4 weeks ago

Thank you so much for your wonderful review, Jean, and for being a returning customer! We really appreciate your continued support and are delighted to hear you were happy with the ordering process, proofs, communication, and finished products. It’s always a pleasure helping you, and we’re so pleased our team could provide the friendly service you expect. Thank you again for choosing us! Louisa

Posted 4 weeks ago

“I was waiting for this email to share my review about the trophy. I am delighted and very happy that I ordered from NE Trophies really excellent item, perfect boxing and great delivery time. Thank you”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review! We’re absolutely delighted to hear how pleased you are with your trophy and that you were happy with the quality, packaging, and delivery service. It means a great deal to us that you chose NE Trophies, and we really appreciate you taking the time to share your experience. Thank you again for your support! Louisa

Posted 4 weeks ago

“Great service, friendly staff that can't help you enough. Prompt delivery of trophys”

Helpful Report

Posted 1 month ago

Hi Kevin, Thank you for your fantastic feedback. We’re delighted you were pleased with the service provided by our team and the speedy delivery of your trophies. Your support means a great deal to us. Kind Regards Louisa

Posted 4 weeks ago

North East Trophies is rated 4.9 based on 3,958 reviews