North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 4,059 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 4,059 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 15th October 2026

211

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the service from NE Trophies to be very good. I realised when recieving the proof that I had made an error in the wording, and I was able to correct. The glasses were sent out very quickly (I paid extra for the express delivery) as I was worried they might not get here in time. There was a small error on 2 of the items I ordered, and the team were super helpful to resolve this in similarly quick time.”

Helpful Report

Posted 2 weeks ago

Hi Debbie, Thank you for taking the time to share your experience. We’re pleased you found the proofing process helpful and were able to correct the wording before production. We understand how important it was for the glasses to arrive in time, and we’re glad we could get them sent out promptly. We’re also sorry about the small errors on two of the items, but it’s good to hear our team was able to resolve these quickly. Thank you for your patience and for giving us the opportunity to put things right. Louisa North East Trophies

Posted 2 days ago

“They did exactly what I asked for a reasonable price. I'd happily go back”

Helpful Report

Posted 2 weeks ago

John, thank you for your feedback. We’re pleased we were able to deliver exactly what you were looking for at a price you were happy with. We’d be delighted to help again whenever you need us. Louisa North East Trophies

Posted 2 weeks ago

“This is the fourth year we’ve used North East Trophies for our annual awards evening, and once again the service has been absolutely excellent. Every request I made was carried out exactly as asked, everything was dealt with quickly and efficiently, and delivery was incredibly fast. The trophies look fantastic and the whole process from ordering to delivery is always easy and hassle-free. After four years of consistently excellent service, I wouldn’t hesitate to recommend North East Trophies to anyone looking for trophies or awards. They’re reliable, professional and a pleasure to deal with. We wouldn’t go anywhere else and will definitely be back again next year. Highly recommended!”

Helpful Report

Posted 2 weeks ago

Erica, thank you for such a wonderful review and, most of all, for choosing North East Trophies for your annual awards evening for the fourth year running. It means a great deal to know that we’ve continued to provide the same reliable service and quality you’ve come to expect, and that every order has been straightforward from start to finish. We’re especially pleased to hear that your requests were handled exactly as needed and that your trophies arrived so quickly all the way to the USA. Your continued custom and recommendation mean a great deal to our whole team. We’ll look forward to helping with your awards again next year! Louisa North East Trophies

Posted 2 weeks ago

“Amazing service, absolutely love your company and always recommend :)”

Helpful Report

Posted 2 weeks ago

Hi Liza, Thank you for your lovely feedback. It means a great deal to know you’re so happy with the service and continue to recommend us to others. We really value your support and look forward to helping you again with your next order. Louisa North East Trophies

Posted 2 weeks ago

“I ordered rather late for a birthday but NE Trophies managed to engrave and send in 3 days, can’t thank them enough! Would certainly go back there again”

Helpful Report

Posted 2 weeks ago

Hi Geoff, Thank you for your lovely feedback. We’re pleased we could turn your late birthday order around quickly and get the engraved item to you within three days. It’s great to know we could help take the pressure off and get it there in time for the occasion. We’ll be very happy to help again whenever you need us. Thanks again, Louisa North East Trophies

Posted 2 weeks ago

“Excellent service once again. Trophy for our annual golf trip - this year Boavista Golf Resort in Lagos Portugal. Will be back again to purchase next year's trophy”

Helpful Report

Posted 2 weeks ago

Thank you for coming back to us again for your annual golf trip trophy. It sounds like Boavista Golf Resort in Lagos was a fantastic setting for this year’s event! We’re pleased you were happy with the service once again and look forward to helping you choose next year’s trophy. Louisa North East Trophies

Posted 2 weeks ago

“Fantastic choice of top quality trophies. Excellent service, very speedy delivery with sensitive packaging”

Helpful Report

Posted 2 weeks ago

Graham, thank you for your kind feedback. We’re pleased you were impressed with the choice and quality of our trophies, and that the service and delivery met your expectations. It’s also great to hear that your order arrived safely and well protected. We appreciate you taking the time to recommend us. Louisa North East Trophies

Posted 2 weeks ago

“Ordered from this company for an event last year and they didn't disappoint so ordered again this year for the same event. Very quick turnaround and great quality and price. Will be back again next year. Thanks.”

Helpful Report

Posted 2 weeks ago

Hi Gemma, Thank you for coming back to us for a second year. It’s great to know that your first order gave you the confidence to return for the same event, and that you were just as happy with the quality, price and turnaround this time around. We’ll look forward to helping you again when next year’s event comes around! Louisa North East Trophies

Posted 2 weeks ago

“under my own fault I left everything to the last minute but NE Trophies pulled it out of the bag and delivered the engraved glasses in time for the presentation”

Helpful Report

Posted 2 weeks ago

Hi Anthony, Thank you for your review. We’re pleased we could help get your engraved glasses ready in time for the presentation, especially with the order being left until the last minute! It’s great to know we could take some of the pressure off and make sure everything arrived when you needed it. Louisa North East Trophies

Posted 2 weeks ago

“Absolutely perfect as always I will always order from here”

Helpful Report

Posted 3 weeks ago

Thank you for your continued support. It’s lovely to hear that you’ve been consistently happy with your orders and that North East Trophies remains your first choice. We truly value your loyalty and look forward to creating many more awards for you in the future. Louisa North East Trophies

Posted 2 weeks ago

“Was perfect very happy and would buy again from you.”

Helpful Report

Posted 3 weeks ago

Hi Damien, thank you for your kind feedback and for sharing a photo of the Oblivion award. It’s great to see the finished piece and to know that it was exactly what you were hoping for. We’re pleased you’re happy with it and would be very happy to help with another award in the future. Louisa North East Trophies

Posted 2 weeks ago

“Helped me from start to finish choosing and delivering all our requirements for our Clubs presentation Trophies . Good product , Good price and even better customer service from the Team. Thank You , will be back again soon .”

Helpful Report

Posted 3 weeks ago

Hi Gary, Thank you for your kind review. We’re pleased our team could help you from start to finish with the trophies for your club’s presentation and make the whole process straightforward. It’s great to hear you were happy with the products, pricing and, in particular, the customer service. We’ll look forward to helping you again when your next awards are due. Louisa North East Trophies

Posted 2 weeks ago

“North East Trophies are my go to for all trophies, cups and shields. Their range is extensive, from value trophies, mid range and top tier, there is something for every budget and every event. They'll send you a proof before engraving and I've always been happy. Often the awards exceed my expectations. If you're confused or overwhelmed by the choices their customer service is second to none. Highly reccommend.”

Helpful Report

Posted 3 weeks ago

Hi Angela, Thank you for such a detailed review and for continuing to choose North East Trophies for your awards. It’s fantastic to hear that you value the range of options available and find the proofing process reassuring before anything is engraved. We’re especially pleased that the finished awards have often exceeded your expectations. Your kind comments about our customer service mean a great deal to the team, particularly knowing we’ve been able to make choosing from such a wide range a little easier. Thank you for the recommendation and for your continued custom. Louisa North East Trophies

Posted 2 weeks ago

“An incredible service. Every year I use North East Trophies, the quality is fantastic, staff are very helpful & a pleasure to work with every year.”

Helpful Report

Posted 3 weeks ago

Hi Danielle, Thank you for your continued support. It’s wonderful to know that you return to North East Trophies year after year and continue to be pleased with the quality of the awards and the service from our team. We really value the relationship we’ve built with you and look forward to helping with this year’s awards and many more to come. Thanks again Louisa North East Trophies

Posted 2 weeks ago

“Brilliant service and amazing value. I asked for a custom plaque for a Star Wars themed 50th Birthday gift and Tom couldn't have been more helpful. The finished plaque looked fantastic and the recipient laughed as soon as he read it. Exactly what I was hoping for. Would definitely use again. Don't hesitate.”

Helpful Report

Posted 3 weeks ago

Dee, thank you for such a lovely review. It’s great to hear that Tom was able to help bring your Star Wars-themed 50th birthday idea to life and that the finished plaque was exactly what you had in mind. Knowing it got the right reaction from the recipient makes it even better! We’ll be very happy to help with another personalised gift whenever you need us. Louisa North East Trophies

Posted 2 weeks ago

“Tom and colleaugue were so helpful. They bent over backwards to try and accomodate a situation that should have been quite straight forward. Unfortunately due to a beauracractic organisation, they helped find a way around it, so we can still receive our trophies on time and in the right place. So thank you very much.”

Helpful Report

Posted 3 weeks ago

Hi Kristle, Thank you for such a thoughtful review. We’re really pleased that Tom and the team were able to find a solution and help get everything arranged so your trophies could still arrive on time and at the correct location. We know situations like this can be frustrating, so it’s great to hear that our team could make things a little easier for you. We’ll make sure your kind words are passed on to Tom and his colleague. Louisa North East Trophies

Posted 2 weeks ago

“Great trophy and prompt delivery - many thanks”

Helpful Report

Posted 3 weeks ago

Hi Sheila, Thank you for your kind feedback. We’re pleased you were happy with the trophy and that it arrived promptly. We appreciate you taking the time to leave us a review and hope the trophy was a fitting award for the occasion. Louisa North East Trophies

Posted 2 weeks ago

“Excellent quality. I will be ordered some more in a fews days!”

Helpful Report

Posted 3 weeks ago

Hi Aurore, thank you for your lovely feedback. We’re pleased you were happy with the quality, and it’s great to hear you’ll be placing another order with us soon. We’ll look forward to helping you again! Louisa North East Trophies

Posted 2 weeks ago

“North East Trophies are genuinely one of the best companies I have ever used for our weekly awards, medals and trophies. Their customer service is second to none, they have a fantastic choice of awards and medals, their prices are always fair, and every order has arrived quickly and reliably. Nothing ever feels like too much trouble, and the service is consistently excellent. A brilliant company that I would happily recommend to anyone. Definitely 5 stars!”

Helpful Report

Posted 3 weeks ago

Hi Michelle, Thank you for such an incredibly thoughtful review. It means a great deal to know that you’ve continued to rely on us for your weekly awards, medals and trophies, and that you’ve consistently found the service, choice, pricing and delivery to be up to standard. We’re particularly grateful for your kind words about our customer service and for recognising the effort our team puts into making every order as straightforward as possible. Your continued custom and 5-star recommendation mean a great deal to us, and we look forward to supplying many more awards for you in the future. Louisa North East Trophies

Posted 2 weeks ago

“The Trophies were ordered and arrived well packaged 2/3 weeks later. All the Trophies are stunning and will look brilliant on the prize table. I was especially pleased and thankful for all the help I received throughout this ordering process. Many thanks indeed. Michael Cox BSGA Treasurer”

Helpful Report

Posted 3 weeks ago

Hi Michael, thank you for taking the time to leave such thoughtful feedback. We’re pleased to hear that all the trophies arrived safely and well packaged, and that you’re so happy with how they look. It’s especially good to know that our team could support you throughout the ordering process and make things as straightforward as possible. We hope they look fantastic on the prize table! Louisa North East Trophies

Posted 2 weeks ago

North East Trophies is rated 4.9 based on 4,059 reviews