North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,872 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,872 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 9th May 2026

Laurie G

Jack E

North East Trophies 5 star review on 5th April 2026

Debbie D

North East Trophies 5 star review on 21st March 2026

Samantha P

196

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service. Ordered one day, had the trophies the next day. Thank you.”

Helpful Report

Posted 1 week ago

Good afternoon, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that your trophies arrived so quickly and that you were happy with the service. We truly appreciate your support and look forward to helping you again in the future. Enjoy your trophies! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“A very effcient and professional service”

Helpful Report

Posted 1 week ago

Good afternoon David, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you found our service efficient and professional. We really appreciate your support and look forward to helping you again in the future. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“Last minute purchase, fantastic variety of trophies across the board, value for money is very good. From order to pick up was seamless.”

Helpful Report

Posted 1 week ago

Good afternoon Barry, Thank you very much for your order with us and for your 5 star review. We're delighted that you found the perfect trophy, even with a last-minute purchase. It's great to hear that you were pleased with our selection, value for money, and that the whole process from ordering to collection was seamless. We really appreciate your support and hope to help you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“This Trophy we bought is something that you couldn’t fault as in size and quality. I would recommend it to anyone who wants to buy it .”

Helpful Report

Posted 1 week ago

Good afternoon, Thank you very much for your order with us and for your 5 star review. We're thrilled to hear that you were so pleased with the size and quality of your trophy. It means a lot to us that you would recommend it to others. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“Nice looking trophies and as described, great delivery turnaround.”

Helpful Report

Posted 1 week ago

Good afternoon Tony, Thank you for your order with us. We're delighted to hear that you were pleased with the trophies and that they matched the description. It's also great to know our quick delivery met your expectations. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“Always an excellent experience. Incredibly pleased with the outcome of all of our trophies. The price is extremely affordable and the quality 5*.”

Helpful Report

Posted 1 week ago

Good morning Holly, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you've had another excellent experience and are so pleased with your trophies. It means a lot to know that you value both the quality and affordability of our products. We truly appreciate your kind words and look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“Absolutely brilliant. Easy to order and really good quality. Thank you”

North East Trophies 5 star review on 4th June 2026

Helpful Report

Posted 2 weeks ago

Good morning Sian, Thank you very much for your order with us and for your 5 star review. We're so pleased to hear you found the ordering process easy and that you're happy with the quality of your purchase. We really appreciate your support and hope to serve you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“Highly recommend North East Trophies. Everything was exactly how I wanted it, dispatched quickly and packaged well.”

Helpful Report

Posted 2 weeks ago

Good morning Natasha, Thank you very much for your order with us and for your 5 star review. We're delighted to hear everything arrived just as you wanted and that you were happy with the quick dispatch and packaging. We really appreciate your support and hope to help you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“Asked them to do some engraving of a trophy. They were amazingly responsive - communication was prompt and clear, and the work was done really quickly and to a high standard. Excellent value too. Recommended.”

Helpful Report

Posted 2 weeks ago

Good morning Andrew, Thank you very much for your order with us and for your 5 star review. We're really pleased to hear that you were happy with the engraving and that our communication and turnaround time met your expectations. It's great to know you were satisfied with both the quality of the work and the value for money. We truly appreciate your recommendation and look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“The option to add a badge to one of my trophies was available for £9.99 and it looked great, however North east trophies then added that same badge free of charge to my other 8 trophies which were a different style & they also looked brilliant. Quality service”

Helpful Report

Posted 2 weeks ago

Good morning Andrew, Thank you very much for your order with us and for your 5 star review. We're really pleased to hear that you were happy with the badge on your trophy and that it looked great. It's also wonderful to know that adding the same detail across your other trophies worked well and that you were pleased with the overall result. We truly appreciate your kind words about our service and are glad everything met your expectations. Thank you for choosing us, and we hope to help you again in the future! Thank you for choosing us, and we hope to help you again in the future. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Trophy was well packed and delivered on time. It looks nice. One little point is that, I would have preferred writing in black.”

Helpful Report

Posted 2 weeks ago

Good morning Navin, Thank you very much for your order with us and for your 5 star review. We're really pleased to hear that your trophy arrived on time, well packaged, and that you're happy with how it looks. We also appreciate your comment regarding the engraving colour—feedback like this is very helpful and will be shared with our team as we continually look to improve our options. Thank you for choosing us, and we hope to help you again in the future. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“I placed an order and received the preview of what my order would look like quickly. Once agreeing to their design the order was shipped quickly and packaged to minimise any potential damage. ⭐️⭐️⭐️⭐️⭐️”

North East Trophies 5 star review on 1st June 2026

Helpful Report

Posted 2 weeks ago

Good morning Matthew, Thank you very much for your order with us and for your 5 star review. We're really pleased to hear that you were happy with the quick design preview and that everything was turned around and shipped promptly once approved. It's also great to know your order arrived safely and well packaged. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Another set of great engraved trophies received from NE Trophies. Super fast from order to delivery. Well packed. Great communication as always. Thanks.”

Helpful Report

Posted 2 weeks ago

Good morning Doug, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you're happy with your latest engraved trophies and that everything arrived quickly, well packed, and as expected. It's also great to know our communication has been consistent and helpful throughout. We really appreciate your loyalty and kind words—thank you for choosing NE Trophies again, and we look forward to working with you in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Fast response by the team, fast delivery and great products”

Helpful Report

Posted 2 weeks ago

Good morning Michelle, Thank you very much for your order with us and for your 5 star review. We're really pleased to hear that you were happy with our quick response times, fast delivery, and the quality of the products. It’s great to know everything met your expectations. We truly appreciate your feedback and look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Excellent and speedy service”

Helpful Report

Posted 2 weeks ago

Good morning Allan, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you were pleased with both our service and delivery speed. We always strive to provide a smooth and efficient experience, so it's wonderful to know we met your expectations. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“We love the trophies we ordered. Ordering was simple, including adding our logo and inscriptions and they arrived quickly. A few months before ordering I reached out about trunaround time and found them to be very helpful in answering all of my questions.”

Helpful Report

Posted 2 weeks ago

Good morning Ann Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you love the trophies and found the ordering process simple and straightforward, especially when adding your logo and inscriptions. It's also great to know that the trophies arrived quickly and met your expectations. We're particularly pleased that our team was able to help when you contacted us in advance about turnaround times. We always aim to provide clear and helpful advice, so it's lovely to hear that your questions were answered and that everything went smoothly from enquiry to delivery. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Brilliant service, will definately be using again”

Helpful Report

Posted 2 weeks ago

Good morning Mandy, Thank you very much for your order with us and for your 5 star review. We're so pleased to hear that you were happy with our service. Knowing that you'd choose to use us again is one of the best compliments we can receive. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Amazing service really good quality on the trophies love the customisation on the trophies overall excellent service from placing order to receiving thankyou”

Helpful Report

Posted 2 weeks ago

Good morning David, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you were pleased with the quality of the trophies and enjoyed the customisation options available. It's great to know that everything went smoothly from placing your order right through to delivery. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your experience. Thank you for choosing us, and we hope to help you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Had to chase up the order after 5 days (having paid extra for a 3 business day delivery guarantee) to be told the items were still in the workshop being engraved. I was assured they would arrive next day. Of course DPD then posted a delay in transit and 30 kids missed getting their awards at my annual prize giving. The engraving itself was done correctly so 2 stars rather than 1. Well done to everyone at NE Trophies and DPD for your sloth like efforts”

Helpful Report

Posted 2 weeks ago

Good morning Harry, Thank you for taking the time to leave your feedback. We are very sorry that your order did not arrive in time for your annual prize giving, especially after you had paid for our 3-business-day delivery service. We completely understand how disappointing and frustrating this must have been, particularly when 30 children were expecting to receive their awards. While we're pleased that the engraving met your expectations, we recognise that the quality of the trophies means little when they are not available for the event they were intended for. We also apologise that you had to chase us for an update on your order rather than being proactively informed. We take your comments seriously and will be reviewing both the production delay and the communication around your order, as this is not the level of service we aim to provide. We are genuinely sorry for the inconvenience and disappointment caused. Thank you again for your feedback. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“So pleased with my trophy it’s exactly what I wanted and the response to the changes and alterations I requested was quick and efficient. I am thrilled with the result and delivery was fast and the item arrived well packaged and intact. Its a really good quality product for the price and the recipients will love it many thanks”

Helpful Report

Posted 2 weeks ago

Good morning Anne, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that your trophy turned out exactly as you wanted and that our team was able to assist quickly with the changes and alterations you requested. It's fantastic to know that it arrived promptly, safely packaged, and that you're pleased with the quality and value. We especially love hearing that the recipients will enjoy their awards – that's what it's all about! Thank you for choosing us, and we hope to help you again in the future. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

North East Trophies is rated 4.9 based on 3,872 reviews