North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,674 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 11th February 2026

188

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i get medals yearly and these are by far the nicest and shiniest. and thanks for the haribos!”

Helpful Report

Posted 2 weeks ago

Good afternoon Faiza, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear you think the medals are the nicest and shiniest you’ve received — that really means a lot to us. And we’re glad the Haribos brought a smile too! Thanks again for taking the time to share your feedback, we really appreciate it. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“When I ordered the trophy I was told 3-4 days unfortunately this turned out to be nearly 1 month. This was during a holiday period & didn't helped when a member of staff got the engraving wrong even though it was emailed to another member of staff weeks ago! Phone calls were not returned, after I gave the staff my mobile number. No advice given until after I received the trophy, then a member of staff said, Yeah too much text on those trophy's doesn't look to good, Why wasn't I told before? Needless to say I won't be using NE Trophies ever again!”

Helpful Report

Posted 3 weeks ago

We are truly sorry that your experience with us was so disappointing — we completely understand why you feel let down. What you describe is not the standard of service we aim to provide at North East Trophies. The delay, the engraving error, lack of communication, and not advising you sooner about the amount of text were all unacceptable, and we will be reviewing every stage of your order to understand exactly where we failed and how we can improve our processes. We take this feedback seriously and will use it to make our service better. We have also reached out to you privately as we would very much like the opportunity to make this right. Kind Regards Izzy @North East Trophies

Posted 1 week ago

“Great service and fantastic product-thank you!”

Helpful Report

Posted 3 weeks ago

Good morning Katie, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were happy with both the service and the product. Your support is greatly appreciated — thank you! Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 weeks ago

“Fast delivery, excellent glass star tropies, great quality thank you! Atlas Hotels Ltd”

Helpful Report

Posted 3 weeks ago

Good morning Tracey, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you were happy with the glass star trophies and the quality, and that they arrived quickly. Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 weeks ago

“Lovely trophy and very quick service”

Helpful Report

Posted 3 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you loved the trophy and were happy with the quick service. Thanks again for your support — it’s much appreciated! Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 weeks ago

“Excellent communication and checking with required layout etc . Sending a proof before manufacturing was unexpected but brilliant Very helpful and good service with a quality product once it’s arrived Many thanks”

Helpful Report

Posted 3 weeks ago

Good morning David, Thank you very much for your order with us and for your 5 star review. We’re really glad to hear you found the communication helpful and that the proof process was a pleasant surprise — it’s important to us that everything looks just right before we go ahead. We’re delighted you’re happy with the final product, and we truly appreciate you taking the time to share your experience. Many thanks again for your support! Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 weeks ago

“Excellent quality with super speedy processing and delivery. Will be repeating my order for the 3rd time next year. Thank you for always being super efficient.”

Helpful Report

Posted 3 weeks ago

Good morning Fiona, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you’re happy with the quality and speedy processing and delivery. It honestly means a lot to us that you keep coming back, and we’re already looking forward to helping with your next order. Thanks again for your continued support! Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 weeks ago

“Great service, item arrived a day before than expected time and it was absolutely beautiful Many thanks for your service”

Helpful Report

Posted 3 weeks ago

Good morning Syed, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear your item arrived earlier than expected and that you found it absolutely beautiful. Many thanks to you as well for your support — it truly means a lot to us. We hope to see you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 weeks ago

“I ordered a custom engraved pint glass and it turned out great—they were quick to send the proof beforehand as well so I could check the image would display correctly. Very satisfied with my order!”

Helpful Report

Posted 3 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re so glad to hear you’re happy with your custom engraved pint glass and that the proof process was helpful for you. We really appreciate you taking the time to leave a review, and we hope to see you again soon if you’re ever looking for another personalised gift. Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 weeks ago

“Great, personal service as always”

Helpful Report

Posted 1 month ago

Good morning Katherine, Thank you very much for your order with us and for your 5 star review. We’re really glad to hear you’re happy with the personal service — it’s always a pleasure working with you. We truly appreciate your continued support! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 month ago

“Fantastic service!”

Helpful Report

Posted 1 month ago

Good morning Mary, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you had a great experience and appreciate you taking the time to share your feedback. Your support means a lot to us, and we look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 month ago

“Just what we wanted for a wee joke on our playing partner didn't expect it to be so good for the price well happy”

Helpful Report

Posted 1 month ago

Good morning Carole, Thank you very much for your order with us and for your 5 star review. We’re so pleased to hear it was exactly what you wanted — and even better that it exceeded expectations for the price. Glad it went down well, and we hope the joke was appreciated too! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 month ago

“Very professional, everyone at Brackley Town is delighted with the trophy. I will be ordering more for the rest of the season.”

North East Trophies 5 star review on 8th January 2026

Helpful Report

Posted 1 month ago

Good morning James, Thank you very much for your order with us and for your 5 star review. Also, thank you for including a photo in your review – we love to see our customer’s photos of their orders. We’re delighted to hear that everyone at Brackley Town is pleased with the trophy. Would you be happy to give us your permission to share your review on our social media and our website? Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 month ago

“Great quality trophies and fast service.”

Helpful Report

Posted 1 month ago

Good morning Samira, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you’re happy with the quality of the trophies and the speed of our service. Your support is greatly appreciated, and we look forward to assisting you again in the future. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 month ago

“NE Trophies couldn't have been more helpful with my order and they went out of their way to get it to me on time as they knew it was urgent. I'll be going to them next time I need anything trophy-related without hesitation!”

Helpful Report

Posted 1 month ago

Good morning Colin, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that we could help get your order to you on time and that you were happy with our service. It’s great to know you’ll be coming to us again for your trophy needs — we really appreciate your support and kind words. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 month ago

“EXCELLENT SERVICE, QUICK, RELIABLE AND COST FRIENDLY.”

Helpful Report

Posted 1 month ago

Good morning Graham, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you found our service excellent, quick, reliable, and good value. Your support is greatly appreciated, and we look forward to assisting you again in the future. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 month ago

“Trophies look amazing, speedy delivery and great customer service, Will not go anywhere else in future :)”

Helpful Report

Posted 1 month ago

Good morning Marita, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you’re happy with the trophies, delivery, and our customer service. It’s fantastic to know you’ll be choosing us again in the future — we really appreciate your support. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 month ago

“Great service!”

Helpful Report

Posted 1 month ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re really glad you were happy with our service. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 month ago

“Very quick, helpful and efficent”

Helpful Report

Posted 1 month ago

Good afternoon, Thank you very much for your order with us and for your 5 star review. We’re so glad you found our service quick, helpful, and efficient. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 month ago

“Fast. Friendly and efficient”

Helpful Report

Posted 1 month ago

Good afternoon Nicolas, Thank you very much for your order with us and for your 5 star review. We’re thrilled you found our service fast, friendly, and efficient. We really appreciate your support! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 month ago

North East Trophies is rated 4.9 based on 3,674 reviews