MyAppliances Reviews

Name: MyAppliances
Address: MyAppliances, Normanton, United Kingdom
Rating: 4.01

4.0 Rating 193 Reviews

75 %

of reviewers recommend MyAppliances

Company Reviews

Product Reviews

Metrics

4.0

Based on 193 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

MyAppliances 5 star review on 24th January 2026

Anonymous // 01/01/2019

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“As a returning customer I’m very happy with the service and appliance s”

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Posted 8 months ago

We’re delighted to have you back and glad you’re happy with our service and appliances. Thank you for your continued support! Kind regards, Team MyAppliances

Posted 5 months ago

“I received my extractor fan but it was broken somehow. I spoke to the company and they sent me out a replacement at no extra cost. Cooker hood looks very smart once in place just a shame I had to deal with the stress of having to get the original one replaced. Staff helpful and sorted my issue quickly.”

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Posted 9 months ago

We’re glad we could resolve this quickly for you and that you’re happy with the replacement. Thanks for your feedback! Kind regards, Team MyAppliances

Posted 5 months ago

“Excellent product great service and speedy delivery”

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Posted 9 months ago

Good Afternoon Thank you for your comments We are pleased to hear you are happy with the service provided Regards

Posted 9 months ago

“Bought a downdraft extractor, no problem item turned up before I needed it. The day after it turned up I realized I needed an extraction kit. I was supplied this with the discount for buying the extractor as well. However despite the spec quoting the pipe to be 3 meters it was in fact 1.5 meters. Initial contact with the tech department went ok then nothing. So I have to go & buy a suitable length of pipe to do the job”

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Posted 9 months ago

Good Morning Thank you for your comments. I’m sorry the extraction kit length didn’t match the 3 metres stated and that you had to source a length yourself after contacting our tech team. We’ll review this with our technical team and arrange a suitable resolution. Please contact the team directly with your order number so we can prioritise a fix. Kind regards, Team MyAppliances

Posted 5 months ago

“Arrived on time in secure packaging. Initial inspection fine. But yet to imstall so can't comment on performance. That said, am optimistic.”

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Posted 9 months ago

Thank you for your review, Norma. We’re glad the delivery was on time and packaging secure, and that you’re optimistic about the performance after installation. If you need any help with installation or have questions once you’ve tested it, please reach out with your order number so we can assist promptly. Kind regards, Team MyAppliances

Posted 5 months ago

“Great service fast delivery quality items”

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Posted 9 months ago

Thank you for your comments we appreciate your feedback

Posted 9 months ago

Good Afternoon Thank you for your comments We are pleased to hear you are happy with the service provided Regards

Posted 9 months ago

“My review would be much better but for the fact the delivery was dreadful. My Appliances staff were helpful but actually couldn't help much because they kept saying that delivery was separate from them.”

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Posted 9 months ago

Good Morning, Thank you for your feedback. I’m sorry to hear the delivery experience was dreadful and that our staff couldn’t resolve the issue. We’ll review this with our delivery partners to understand what happened and arrange a suitable resolution. Please contact the team directly with your order number so we can assist further. Kind regards, Team MyAppliances

Posted 5 months ago

“Product wasn't delivered & company refused to answer my emails. Had to force refund through PayPal. Disgraceful!”

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Posted 9 months ago

I’m sorry to hear about your experience. We can’t find any emails from you, and we aim to respond to all enquiries within 24 hours. This isn’t the level of service we aim to provide, and I understand how frustrating this must have been. Please share your order number so we can review what happened and follow up directly.

Posted 9 months ago

“The MyAppliances online store is easy to use and delivery was exactly as expected so a very good experience from the customer perspective.”

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Posted 9 months ago

Thank you for your comments we appreciate your feedback

Posted 9 months ago

Good Afternoon Thank you for your comments We are pleased to hear you are happy with the service provided Regards

Posted 9 months ago

“quick delivery easy to use website can not review yet as i have not installed yet but all look great and are as discribed”

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Posted 9 months ago

Thank you for your comments we appreciate your feedback

Posted 9 months ago

Good Afternoon Thank you for your comments We are pleased to hear you are happy with the service provided Regards

Posted 9 months ago

“Absolutely first class service & super speedy delivery!”

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Posted 10 months ago

Thank you for your comments we appreciate your feedback

Posted 9 months ago

“Great prices and lots of choice to meet all your needs”

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Posted 10 months ago

Thank you for your comments we appreciate your feedback

Posted 9 months ago

“Replacement cooker hood filters. The correct items purchased simply and they fit perfectly.”

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Posted 10 months ago

Thank you for your comments we appreciate your feedback

Posted 9 months ago

“Simple easy website to order with a good variety of in stock choices at affordable prices. Excellent quick service.”

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Posted 10 months ago

Thank you for your comments we appreciate your feedback

Posted 9 months ago

“Purchased this for a rental property. Was very happy with quality of the gas hob. Clean stainless steel design with chunky cast iron gridle top.”

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Posted 10 months ago

Thank you for your comments we appreciate your feedback

Posted 9 months ago

“I am a returning customer so know normally good service. However my hob arrived and the gas engineer could not get the biggest of the nobs to turn on. So he could do know more than condemn the hob which looked the dogs boloks so a wait for 4days for a replacement to arrive. This meant I had to pay the gas engineer twice. I've asked them for a partial refund to cover half of the additional gas engineers visit but got no respons now do I know what to do with the broken hob?”

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Posted 10 months ago

Thank you for your continued support and for taking the time to share your experience. We're very sorry to hear about the issue with your new hob and the inconvenience it caused. This certainly isn’t the experience we aim to provide, and we completely understand your frustration, especially after looking forward to an appliance that looked as great as it should have performed. We're sorry to hear you've not had a response regarding your request for a partial refund and clarification on the faulty hob. Please contact our customer care team directly at enquiries@myappliances.co.uk, and we’ll make resolving this a priority. We’d also be happy to advise on the return or disposal of the faulty unit. Thanks again for your honest feedback - it helps us improve, and we truly hope to restore your trust in us.

Posted 10 months ago

“My appliances on the whole were very good and the whole process of ordering an appliance was easy. It was just unfortunate that the replacement job which was sent was damaged upon opening. This was most likely caused by a heavy handed courier so I’m reluctant to lay blame on appliances direct. I’d certainly recommend them and use them again.”

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Posted 10 months ago

We’re glad you were overall satisfied and sorry about the damaged replacement. We appreciate your understanding regarding the courier. If you’d like us to arrange a replacement or assist further, we’re here. Kind regards, Team MyAppliances

Posted 5 months ago

“Have always used this company, easy ordering and fast delivery”

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Posted 10 months ago

Thank you for your comments we appreciate your feedback

Posted 9 months ago

“Very good service delivery was quick and efficient kept me informed would use again”

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Posted 10 months ago

We’re glad to hear you had quick and efficient service and that you were kept informed. We’d be happy to serve you again. Kind regards, Team MyAppliances

Posted 5 months ago

“I am very happy with my wine cooler, a little bit noisy but with the radio on you can hardly hear it.”

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Posted 10 months ago

We’re happy to hear that you’re happy with your wine cooler. Thanks for sharing! Kind regards, Team MyAppliances

Posted 5 months ago

MyAppliances is rated 4.0 based on 193 reviews