MyAppliances Reviews

Name: MyAppliances
Address: MyAppliances, Normanton, United Kingdom
Rating: 2.26

2.3 Rating 42 Reviews

31 %

of reviewers recommend MyAppliances

Company Reviews

Product Reviews

Metrics

2.3

Based on 42 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

Anonymous

Anonymous // 01/01/2019

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“Good service, delivered on time. No issues at all”

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Posted 4 days ago

“I was very greatfull how quick you responded to my order on the other hand the courier firm did not deliver until Tuesday were I paid for next day delivery but as for your firm I am very greatfull for all your help thanks”

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Posted 1 week ago

“Good product. Come on time.”

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Posted 1 week ago

“Great cooker hood. Bought to replace a similar one. Easy to install and value for money.”

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Posted 2 weeks ago

“Came broken. Last product i bought randomly shattered within 3 years. Poor products and wouldn't recommend. Poorly packaged too. I superglued parts back in rather than send back but I wouldn't recommend products from here. That's 2 poor products I've bought.”

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Posted 2 weeks ago

“Great customer service, very helpful! Would definitely use again 👍”

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Posted 2 weeks ago

“speedy delivery and well packaged”

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Posted 2 weeks ago

“Unfortunately, although my oven has been installed, I haven't had a chance to use it as the property is awaiting decoration. Hence, my score”

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Posted 2 weeks ago

“Customer service is non existent- I’ve tried contacting a number of times about parts missing from my order. Avoid!”

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Posted 2 weeks ago

Hi Kirsty, Thank you for your feedback. We're sorry to hear you're disappointed. Just to clarify, the non-return flaps come pre-attached to the outlet on the cooker hood, so they are not supplied as separate parts. We also responded to your enquiries on both 4th May and 14th May with this information, but it seems our messages may not have reached you. Please do check your spam or junk folder just in case. If there's anything else you need, we're here to help — please don't hesitate to get back in touch. Kind regards, MyAppliances

Posted 2 weeks ago

“Fast delivery, good product, reasonable price.”

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Posted 2 weeks ago

“The dispatch was delayed. Once I had complained I was refunded the next day delivery. The extractor then arrived with the wrong filters. I complained again, was made to submit proof of the error, and finally the correct filters were sent. The emails to the complaint team were actioned slowly and in both instances required phone calls in addition. The extractor hood itself is very smart and quiet. However the instructions for installation were poor and mounting via two screws which have to be placed inside the casing was difficult.”

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Posted 2 weeks ago

Hi Michael, Thanks for taking the time to leave a review. We're really sorry to hear about the delays with your order and the picking error with the filters, we understand how frustrating that must have been. We're glad to hear you’re happy with the extractor hood itself and that it’s running quietly. We appreciate your feedback on the installation instruction, mounting and we’ve passed that on to our product team. Thanks again for your honest feedback, and sorry again for the inconvenience caused. Best regards, MyAppliances

Posted 2 weeks ago

“First 3 ovens arrived damaged 4th one last less than 1 year... it was replaced with no fuss hence the 1.star 5th one has now last less than 2 years with the same fault!! Both times the oven stops heating up.... Oven is innocenti... don't buy!!! My guess is these are all refurbished!!!”

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Posted 4 months ago

“Belling oven lasted 2/5, years only. Terrible ovens”

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Posted 1 year ago

“Awfull service,no reply to emails,order never come. They just ignoring. I will never ever use this again!”

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Posted 1 year ago

“Booked a delivery slot 8 days after of placing the order. My partner waited in all day for the delivery which never arrived. I contacted the delivery company who had never been made aware of the agreed date. Cancelled the order and have since been in a battle with the company for a refund. No response to emails and no refund. I have raised a dispute via PayPal and am contacting the small claims court to pursue this refund. Avoid at all costs. They may be cheap but you don't get anything for your money”

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Posted 2 years ago

“Take note, you get what you pay for. I've had 2 of their top of the range innocents ovens in 3 years. They take 25 minutes to reach operating temperature which according to my thermometer is 10 degrees hotter than the setting. Also the cooling fan never switches off, you have to knock the power off at the plug and leave it for a couple of hours before you switch it back on. The first ovens fan oven didn't work at all either. I've just ordered a new Bosch oven to replace this one as it's total garbage. Hope this review helps you in your choice.”

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Posted 2 years ago

“Avoid avoid avoid!! Brought a ceramic hob from my appliances which recently stopped working, we had an electrician come and take the hob out to find that the connection box had all burnt away!! He said it’s lucky our house didn’t set on fire and that the hob was clearly faulty! Finally got a reply from my appliances, they completely fobbed me off blamed the electrician even tho the end that the electrician wired in was completely fine but the end that was attached to the hob(it arrived already attached to the hob) had all burnt away!! Shambles of a company, avoid at all costs!!”

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Posted 2 years ago

“Do not use this company awful customer service , we purchased a wine fridge via a retailer in early 2020 which had a 2 year warranty in Aug 2021 they had to replace it with a brand new one after 3 engineer visits. The engineer basically swapped out PCB'S and hoped for the best. Now in May 2022 , 10 months after getting a brand new fridge that one has gone wrong and this terrible company have refused to honour the two year warranty on a 10 month old product as they say the warranty went from the delivery of the first fridge so it has now expired absolute con. So be warned bunch of sharks”

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Posted 2 years ago

“DO NOT USE! Paid £15 delivery cost for 3 items (Cooker Hood, Carbon filter pack and Ducting Kit). Returned 2 items (Filter pack and Ducting Kit) as they were not needed in the end, and had to pay return cost myself. They then charged me £11.00 admin fee (£5.50 for each item returned!!!). There are much better companies out there that don't charge admin fees for returns. So I suggest you shop around and read the small print before spending your hard earned cash.”

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Posted 3 years ago

“Appalling company - paid £39.99 for sat delivery - didn’t turn up. Reorganised with no decent explanation for the following Tuesday, didn’t turn up ! Eventually turned up on the Thursday. Ridiculous excuses of blaming others for it not arriving on the two occasions - let’s hope after reading the reviews unfortunately after purchasing that the oven works - will never use the company again - appalling customer service !!!”

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Posted 3 years ago

MyAppliances is rated 2.3 based on 42 reviews