MyAppliances Reviews

Name: MyAppliances
Address: MyAppliances, Normanton, United Kingdom
Rating: 3.86

3.9 Rating 158 Reviews

70 %

of reviewers recommend MyAppliances

Company Reviews

Product Reviews

Metrics

3.9

Based on 158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

MyAppliances 5 star review on 24th January 2026

Anonymous // 01/01/2019

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“Absolutely fabulous company to deal with . I will definitely use them again .”

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Posted 4 days ago

“My elderly mother needed an hob extractor repaired. I called myappliances explaining the problem. I was informed an engineer would call at a cost of £108. Any required parts would be an extra charge. I agreed. The engineer duly arrived. He was at the property for less than 20 minutes telling me two parts would be required they would order the parts and he would return and fit the parts at no extra charge (except for the parts). I was subsequently contacted by myappliances to be told the parts for the extractor could not be replaced as they were no longer being made as the appliance is old. However I could search the internet myself to locate the items and they would fit the parts After spending several hours I couldn’t find the items. I called the company asking what my options were. I was told that the extractor would need replacing but they don’t fit new appliances I’ve ordered a new extractor at a cost just above the £108. The fitting was also cheap. I do feel myappliances have taken advantage of a situation. My elderly mother has been charged £108 for 20 minutes work nothing was done. My advice BE CAREFUL. Check how old the appliance is before you employ this company. If it’s old don’t bother buy a new one you will save yourself £108”

Helpful Report

Posted 1 week ago

Good Morning, Thank you for your comments. I’m very sorry to hear about the experience with the call-out and the subsequent communication regarding parts. My Appliances are a sale team, we would not under go any engineering work this is done by the third party service team we use nor would we arrange this, This isn’t the level of service we aim to provide. I would like to look into this matter further and see what we can do to resolve it for you. I have looked under the sales job and cannot see any Communication with yourself through My Appliances. Did you contact Apelson Service Team? Once confirmed i can raise this complaint with the relevant team as this is not the service we expect our customers to receive. Kind regards, Team MyAppliances

Posted 1 week ago

I can also see this appliance was only delivered 23/01.

Posted 1 week ago

“I hav’nt opened the box yet as I am waiting for the electrician to come and fit the cooker hood. However the customer service was excellent and the delivery of the appliance was within three days.”

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Posted 1 week ago

Thanks for the 5/5 rating, Marilyn. We’re glad our customer service was excellent and that the delivery was within three days. If you need anything else, we’re here to help. Kind regards, Team MyAppliances

Posted 1 week ago

“Quick delivery. No hassles. Packaged extremely well. Excellent price.”

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Posted 1 week ago

Thanks for the 5/5 rating, Linda. We're glad the delivery was quick, hassle-free, packaging was great, and you got an excellent price. If you need anything else, we're here to help. Kind regards, Team MyAppliances

Posted 1 week ago

“Really good value for money and excellent customer service.”

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Posted 2 weeks ago

Thanks for the 4/5 rating, Nina. We’re glad you found good value and our customer service excellent. If you need anything else, we’re here to help. Kind regards, Team MyAppliances

Posted 1 week ago

“I am happy with my alllicances”

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Posted 2 weeks ago

Thanks for the 5/5 rating, Mohammad. We’re glad you’re happy with your appliances. If you need anything else, we’re here to help. Kind regards, Team MyAppliances

Posted 1 week ago

“Competitive prices everything went perfectly, I will use again”

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Posted 2 weeks ago

Thanks for the 5/5 rating. We’re glad our prices were competitive and that everything went perfectly. If you need anything else, we’re here to help. Kind regards, Team MyAppliances

Posted 1 week ago

“Very helpful staff who answered all my technical questions. Item delivered quickly. Parcel damaged in transit but replacement arranged with no problem.”

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Posted 2 weeks ago

Thanks for the 5/5 rating, Alan. We’re glad our staff could help and that the replacement was arranged smoothly. If you need anything else, we’re here to help. Kind regards, Team MyAppliances

Posted 1 week ago

“Easy process thank you”

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Posted 3 weeks ago

Thanks for the 5/5 rating. We’re glad the process was easy and that everything went smoothly. If you need anything else, we’re here to help. Kind regards, Team MyAppliances

Posted 3 weeks ago

“Appalling service, new cooker hood ordered.. On day of delivery emailed middsy -ish to say item not available, why not check sooner !!”

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Posted 1 month ago

Good Morning Thank you for your comments. I’m very sorry to hear about the cooker hood being unavailable on delivery day and the last-minute email. This isn’t the service we aim to provide. I will escalate this with the relevant team to review why the item wasn’t checked earlier and to prevent it from happening again. Kind regards, Team MyAppliances

Posted 3 weeks ago

“Super easy to order. To be honest wasn't expecting to be any in stock for the price! It arrived within a few days exactly when said. Very happy with the service.”

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Posted 1 month ago

Thanks for the 5/5 rating, Sally. We’re glad the order was easy and your delivery arrived as promised. If you need anything else, we’re here to help. Kind regards, Team MyAppliances

Posted 3 weeks ago

“Nice irem AAAA”

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Posted 1 month ago

Thanks for the 5/5 rating, Susan. We’re glad you’re happy with MyAppliances. If you need anything else, we’re here to help. Kind regards, Team MyAppliances

Posted 3 weeks ago

“Arrived on time, right price,no problems”

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Posted 1 month ago

Thanks for the 5/5 rating, Kevin. We’re glad the item arrived on time and at a great price with no problems. If you need anything else, we’re here to help. Kind regards, Team MyAppliances

Posted 1 month ago

“I needed a new hob for my daughter. Checking on line MyAppliance had by far the best deal. Buying it on line was a breeze. The communications from them was great. The hob was delivered exactly on time amd was a really good device for a low price. Highly recommend.”

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Posted 1 month ago

Thanks for the 5/5 rating, Peter. We’re glad the hob arrived on time and that you’re happy with it at a great price. If you need anything else, we’re here to help. Kind regards, Team MyAppliances

Posted 1 month ago

“Excellent communication & transaction, unfortunately paid extra for a weekend delivery & got an email from the delivery company saying they would be delivered the next day which was a Friday, both items didn’t come on the same van , but were coming from the same warehouse. Can’t blame that on MyAppliances tho”

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Posted 1 month ago

Thanks for the 5/5 rating. We’re glad the communication and transaction went smoothly. Sorry about the weekend delivery hiccup; we’ll pass your feedback to the courier team. If you need anything else, we’re here to help. Kind regards, Team MyAppliances

Posted 3 weeks ago

“Great hob really pleased”

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Posted 1 month ago

Thanks for the 5/5 rating, Jennifer. We’re glad you’re pleased with the hob. If you need anything else, we’re here to help. Kind regards, Team MyAppliances

Posted 1 month ago

“Arrived exactly when we asked for it to. Haven't tried it but looks great and the price was terrific. Thank you +++”

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Posted 1 month ago

Thanks for the 5/5, Mike. We’re glad it arrived on time and that you’re happy with how it looks and the price. If you need anything else, we’re here to help. Kind regards, Team MyAppliances

Posted 1 month ago

“What a completely useless website and customer service. You advertise that delivery is available at the weekend - however having waited for 2 whole days with nothing arriving despite having paid a premium for this service I am advised that this isn’t what the company offers! I had ordered to arrive in time for my birthday but I didn’t arrive. I asked for next day delivery and even that couldn’t by guaranteed. Buy from somewhere else and definitely not here”

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Posted 1 month ago

Good Morning Thank you for your comments. I’m very sorry to hear about the weekend delivery not being fulfilled and the impact on your birthday. This isn’t the service we aim to provide. I can see that this order was cancelled a refund was given, i am sorry we weren't able to fulfil your order on this occasion. Please accept my apologies for this, Kind regards, Team MyAppliances

Posted 1 month ago

“Great service and product promo delivery would highly recommend”

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Posted 1 month ago

We’re delighted you’re happy with the service and the product promo delivery. Thank you for your kind words. If you need anything else, we’re here to help. Kind regards, Team MyAppliances

Posted 1 month ago

“Delivered on time and with usual efficiency - we use them often.”

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Posted 1 month ago

Thanks for the 5/5 rating, Steven. We’re delighted delivery was on time and our usual efficiency meets your needs. If you need anything else, we’re here to help. Kind regards, Team MyAppliances

Posted 1 month ago

MyAppliances is rated 3.9 based on 158 reviews