MyAppliances Reviews

Name: MyAppliances
Address: MyAppliances, Normanton, United Kingdom
Rating: 3.87

3.9 Rating 159 Reviews

70 %

of reviewers recommend MyAppliances

Company Reviews

Product Reviews

Metrics

3.9

Based on 159 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

MyAppliances 5 star review on 24th January 2026

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Equipment wes great I paid for a delivery of a weekend , and extra£25 , the delivered on the Friday which was not requested and was standard delivery via Aplsons , Fed Ex was the couier , and was ok, but they oder through aplesons which distributes the products , they are rubbish.”

Helpful Report

Posted 2 months ago

“disappointed ordered the items for a particular job paid extra and was not delivered on the correct day had to move my job to accommodate”

Helpful Report

Posted 2 months ago

Good Morning Thank you for your comments. I’m sorry the delivery wasn’t on the correct day and this impacted your job. We’ll review this with our delivery partners and arrange a suitable resolution. Please contact the team directly with your order number so we can prioritise a fix. Kind regards, Team MyAppliances

Posted 2 months ago

“I returned the appliance as per our telephone call and I am still waiting for my fefund please can you advise on when I will receive this .. Kind Regards Steven Oddy”

Helpful Report

Posted 3 months ago

Good morning, Thank you for getting in touch. I’m sorry for the delay in your refund. I’ll check the status with our refunds team right away. Please could you provide your order number or any refund reference so we can prioritise this and confirm an estimated return date? Kind regards, Team MyAppliances

Posted 2 months ago

“It was delivered quickly and easy to install price was good but power wise a bit worse than I thought but does the job .”

Helpful Report

Posted 5 months ago

Hi Robert, Thank you for your feedback. We're glad delivery was quick and installation was easy, and that the price met your expectations. We’re sorry the power performance wasn’t as strong as you hoped. If you’d like, we can review the specs with you and see if a model with more power would be a better fit. Please contact us with your order number so we can assist further. Kind regards, Team MyAppliances

Posted 2 months ago

“Not really happy, offered me replacement which they did not have it in stock.”

Helpful Report

Posted 5 months ago

“Bought a downdraft extractor, no problem item turned up before I needed it. The day after it turned up I realized I needed an extraction kit. I was supplied this with the discount for buying the extractor as well. However despite the spec quoting the pipe to be 3 meters it was in fact 1.5 meters. Initial contact with the tech department went ok then nothing. So I have to go & buy a suitable length of pipe to do the job”

Helpful Report

Posted 6 months ago

Good Morning Thank you for your comments. I’m sorry the extraction kit length didn’t match the 3 metres stated and that you had to source a length yourself after contacting our tech team. We’ll review this with our technical team and arrange a suitable resolution. Please contact the team directly with your order number so we can prioritise a fix. Kind regards, Team MyAppliances

Posted 2 months ago

“Arrived on time in secure packaging. Initial inspection fine. But yet to imstall so can't comment on performance. That said, am optimistic.”

Helpful Report

Posted 6 months ago

Thank you for your review, Norma. We’re glad the delivery was on time and packaging secure, and that you’re optimistic about the performance after installation. If you need any help with installation or have questions once you’ve tested it, please reach out with your order number so we can assist promptly. Kind regards, Team MyAppliances

Posted 2 months ago

“My review would be much better but for the fact the delivery was dreadful. My Appliances staff were helpful but actually couldn't help much because they kept saying that delivery was separate from them.”

Helpful Report

Posted 6 months ago

Good Morning, Thank you for your feedback. I’m sorry to hear the delivery experience was dreadful and that our staff couldn’t resolve the issue. We’ll review this with our delivery partners to understand what happened and arrange a suitable resolution. Please contact the team directly with your order number so we can assist further. Kind regards, Team MyAppliances

Posted 2 months ago

“I am a returning customer so know normally good service. However my hob arrived and the gas engineer could not get the biggest of the nobs to turn on. So he could do know more than condemn the hob which looked the dogs boloks so a wait for 4days for a replacement to arrive. This meant I had to pay the gas engineer twice. I've asked them for a partial refund to cover half of the additional gas engineers visit but got no respons now do I know what to do with the broken hob?”

Helpful Report

Posted 7 months ago

Thank you for your continued support and for taking the time to share your experience. We're very sorry to hear about the issue with your new hob and the inconvenience it caused. This certainly isn’t the experience we aim to provide, and we completely understand your frustration, especially after looking forward to an appliance that looked as great as it should have performed. We're sorry to hear you've not had a response regarding your request for a partial refund and clarification on the faulty hob. Please contact our customer care team directly at enquiries@myappliances.co.uk, and we’ll make resolving this a priority. We’d also be happy to advise on the return or disposal of the faulty unit. Thanks again for your honest feedback - it helps us improve, and we truly hope to restore your trust in us.

Posted 7 months ago

“Unfortunately, although my oven has been installed, I haven't had a chance to use it as the property is awaiting decoration. Hence, my score”

Helpful Report

Posted 8 months ago

Hello, Thank you for letting us know. I’m sorry you haven’t had a chance to use the oven yet due to decoration work. When you’re ready to test it, if you have any questions or need assistance, please reach out with your order details and we’ll be happy to help. Kind regards, Team MyAppliances

Posted 2 months ago

MyAppliances is rated 3.9 based on 159 reviews