MyAppliances Reviews

Name: MyAppliances
Address: MyAppliances, Normanton, United Kingdom
Rating: 4.09

4.1 Rating 210 Reviews

77 %

of reviewers recommend MyAppliances

Company Reviews

Product Reviews

Metrics

4.1

Based on 210 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

MyAppliances 5 star review on 24th January 2026

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good order process and product was packaged well. No tracking and confirmation provided after the order confirmation.”

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Posted 2 months ago

“The service from MyAppliances was efficient and the hob arrived on time. Sadly the induction hob turned out when fitted to be distorted and a replacement was sent by express delivery. I had to pay the electrician for both attempts at fitting as I was told I should have inspected the hob before calling him in. No allowance was made for the defect only becoming obvious on fitting. So high marks for customer service but deduction for lack of flexibility about compensation.”

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Posted 2 months ago

“Really pleased with choices, ease of ordering and efficient delivery. Competitive prices. Happy”

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Posted 3 months ago

“Delivery was delayed but more than happy with the product and the service, as well as delivery updates. Great product for the price and one of very few companies that had exactly what i wanted.”

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Posted 3 months ago

“We're very pleased with the Gas Hob purchased from MyAppliances. It's an improvement on the previous gas hob, especially cleaning after cooking witht the glass base. All the burners ignite on the first try which was not the case with the previous hob and caused much frustration. It blends in with all the current kitchen apliances and has a a modern appearance and even though we were on a budget it looks more expensive than the price we paid for it. Overall very good value for money and the hob was delivered as scheduled.”

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Posted 3 months ago

“The appliance itself is working fine and arrived when it should. Only issue is I have not got a receipt and despite writing an email twice have not had any response.”

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Posted 3 months ago

Hi, We have emailed this over. Kind Regards Ellie

Posted 3 months ago

“Good company, but invoice should be sent to the customer as soon as the order is completed. Also delivery took too long. We have not open the item yet to see if it is ok”

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Posted 4 months ago

Thanks for the 4/5 rating, Anastase. We’re sorry about the invoicing delay and the longer delivery time. We’ll look into this to improve. If you need anything else, we’re here to help. Kind regards, Team MyAppliances

Posted 3 months ago

“Really good value for money and excellent customer service.”

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Posted 6 months ago

Thanks for the 4/5 rating, Nina. We’re glad you found good value and our customer service excellent. If you need anything else, we’re here to help. Kind regards, Team MyAppliances

Posted 5 months ago

“The appliance is ok, however the delivery service isn't so good. I had two deliveries, the first of which was obliviously broken. The driver handed me the packaging which had broken glass in it. It was clearly audible. The driver then left quickly. The second delivery was ok. The driver offered to stay until I had opened and checked the contents.”

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Posted 7 months ago

We’re sorry to hear about the issues with the first delivery and the broken packaging. That shouldn’t have happened. Thank you for letting us know. We’ll flag this with our delivery team to prevent a recurrence. If there’s anything else you need, we’re here to help. Kind regards, Team MyAppliances

Posted 7 months ago

“Good price for a nice hob. Delivered by a third party courier who presented it end on, though it clearly said the box should remain face up. Not damaged though, some parts had been dislodged inside.”

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Posted 7 months ago

We’re glad you’re happy with the price and hob. Sorry to hear some parts were dislodged inside the box—thanks for flagging this. We’ll pass your feedback to the courier for future improvements. If you need any missing parts or assistance, please let us know and we’ll help. Kind regards, Team MyAppliances

Posted 7 months ago

“Delivered on time and the oven works well. Only thing I would say is I don't like fitted plugs because I have to cut them off and rewire myself because the plug won't fit through my setup. Not your fault! Also courier delivery driver didn't ask for any signature on delivery.”

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Posted 7 months ago

We’re glad the oven works well and delivery was on time. We understand the plug issue and the signature question—thanks for the feedback, we’ll take it into account. Kind regards, Team MyAppliances

Posted 7 months ago

“Opted to order as guest which invites you to delete at the end, a reassuring touch. Order despatched from MyAppliances base earlier than expected understandably the delivery is complimentary. Outer packaging was slightly worse for wear-perhaps the 2 attempts to deliver. Courier had sent email stating delivery day to be on Monday. However they tried on Saturday the courier did call me explaining he was unaware of email notification -being close to xmas many consignments, but i was away for the day, courier promised to return Monday AM. Which was honoured, courier politely explained they have many items to shift, slight damage to outer box cannot always be avoided, I cannot dispute that I was able to straighten kink in the metal filter and chose not to update MyAppliances.”

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Posted 7 months ago

We’re glad to hear your order arrived earlier than expected and you were happy with the service. We apologise for the outer packaging wear and the delivery hiccup; thank you for bearing with us. It’s good to know you could straighten the kink in the metal filter. If there’s anything else you need, we’re here to help. Kind regards, Team MyAppliances

Posted 7 months ago

“Great service. Beautiful product. I needed to amend my order and also have a damaged part replaced. Everything was done so efficiently and without fuss.”

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Posted 9 months ago

We’re happy to hear that you’re pleased with our service and that we could amend your order and replace the damaged part efficiently. Kind regards, Team MyAppliances

Posted 7 months ago

“Easy to install, just need the wine now !”

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Posted 9 months ago

We’re glad it was easy to install and that you’re excited to get the wine! If you need any help, just let us know. Kind regards, Team MyAppliances

Posted 7 months ago

“Ordering was easy. Delivery was not. The first glass hob was broken but delivered even though it was known to be broken (a waste of everyone's time). The second delivery was messed up when it was delivered on a day the recipient was on holiday. Left in an unlocked outhouse for a few days. Poor communication. Fortunately all ended well.”

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Posted 10 months ago

We’re sorry for the damaged hob and the delivery mix-ups. We’ll investigate to prevent this in the future and improve our communication and handling. If you’d like us to arrange a replacement or collection, please contact our support. Kind regards, Team MyAppliances

Posted 7 months ago

“The company itself was great.”

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Posted 11 months ago

We're glad to hear you had a great experience with the company. Kind regards, Team MyAppliances

Posted 7 months ago

“I received my extractor fan but it was broken somehow. I spoke to the company and they sent me out a replacement at no extra cost. Cooker hood looks very smart once in place just a shame I had to deal with the stress of having to get the original one replaced. Staff helpful and sorted my issue quickly.”

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Posted 11 months ago

We’re glad we could resolve this quickly for you and that you’re happy with the replacement. Thanks for your feedback! Kind regards, Team MyAppliances

Posted 7 months ago

“My appliances on the whole were very good and the whole process of ordering an appliance was easy. It was just unfortunate that the replacement job which was sent was damaged upon opening. This was most likely caused by a heavy handed courier so I’m reluctant to lay blame on appliances direct. I’d certainly recommend them and use them again.”

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Posted 1 year ago

We’re glad you were overall satisfied and sorry about the damaged replacement. We appreciate your understanding regarding the courier. If you’d like us to arrange a replacement or assist further, we’re here. Kind regards, Team MyAppliances

Posted 7 months ago

“very happy with my purchase and service from MyAppliances”

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Posted 1 year ago

We’re thrilled you’re happy with your purchase and our service. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances

Posted 7 months ago

“Fast delivery, good product, reasonable price.”

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Posted 1 year ago

Great to hear you’re happy with fast delivery, good product, and reasonable price. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances

Posted 7 months ago

MyAppliances is rated 4.1 based on 210 reviews