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MyAppliances Reviews

4.0 Rating 193 Reviews
75 %
of reviewers recommend MyAppliances
4.0
Based on 193 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read MyAppliances Reviews
After the first item arrived damaged I was sent a replacement after a quick call. Happy customer. Many thanks.
Helpful Report
Posted 10 months ago
We’re glad to hear you’re happy with the replacement and our service. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 5 months ago
Great looking items, oven and microwave value for money
Helpful Report
Posted 10 months ago
We’re glad you’re happy with the oven and microwave and that you feel you got good value for money. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 5 months ago
I did not get them on same day. I lost a day from work. I was not pleased.
Helpful Report
Posted 10 months ago
We’re sorry to hear you missed a day of work and weren’t pleased with the delivery. We understand how frustrating that can be, and we appreciate you letting us know. We’d like to look into what happened and make it right. Please share your order number and any details, and we’ll investigate and improve our process. Kind regards, Team MyAppliances
Posted 5 months ago
Microwave arrived in perfect condition, on time . Veryy happy with the price too!
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Posted 10 months ago
We are happy to hear that you are happy with our service 😊 Kind regards, Team MyAppliances
Posted 5 months ago
very happy with my purchase and service from MyAppliances
Helpful Report
Posted 10 months ago
We’re thrilled you’re happy with your purchase and our service. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 5 months ago
Excellent service and delivery
Helpful Report
Posted 10 months ago
We are happy to hear that you are happy with our service 😊 Kind regards, Team MyAppliances
Posted 5 months ago
Excellent product and delivery was prompt
Helpful Report
Posted 10 months ago
We’re happy to hear that you’re happy with our service. Thank you for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 5 months ago
Only recently received a new single gas oven from MyAppliances 1but everything works well
Helpful Report
Posted 11 months ago
We’re happy to hear that everything is working well with your new oven. If you need any assistance, just let us know. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 5 months ago
Inherited a cooker extractor in our new house, unsure of exact filter needed.Phoned My Appliances and very helpful person knew straight away, filter ordered and received in couple of days. Excellent customer service.
Helpful Report
Posted 11 months ago
We’re glad we could help and that the filter arrived quickly. Thanks for sharing your experience! Kind regards, Team MyAppliances
Posted 5 months ago
Very good Item & as advertised speedy delivery
Helpful Report
Posted 11 months ago
We are happy to hear that you are happy with our service 😊 Kind regards, Team MyAppliances
Posted 5 months ago
Not a good product - the cast iron surface was defective meaning it burnt every time, no matter the temperature.
Helpful Report
Posted 11 months ago
We're very sorry to hear about your experience. It sounds like the surface may not have been properly seasoned, which is essential for getting the best results from cast iron. Even brand new griddles benefit from additional seasoning before first use. To season it at home, wash it with warm water and a little washing-up liquid, then dry it thoroughly. Apply a thin layer of high smoke point oil (such as rapeseed or flaxseed), wipe off any excess, and place it upside down in an oven at 230–260°C for an hour. Allow it to cool in the oven. Repeating this process 2–3 times can help build a stronger non-stick coating. Please don’t hesitate to contact our customer service team so we can resolve this for you. Your satisfaction is very important to us.
Posted 11 months ago
Good service, delivered on time. No issues at all
Helpful Report
Posted 11 months ago
We’re glad to hear you’re satisfied with our service and that everything arrived on time. Thank you for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 5 months ago
I was very greatfull how quick you responded to my order on the other hand the courier firm did not deliver until Tuesday were I paid for next day delivery but as for your firm I am very greatfull for all your help thanks
Helpful Report
Posted 11 months ago
We are glad to hear you are happy with our service. We’re sorry the courier delayed delivery, but we’re glad we could help. Thanks for your feedback and for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 5 months ago
Good product. Come on time.
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Posted 11 months ago
We are happy to hear that you are happy with our product and on-time delivery. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 5 months ago
Great cooker hood. Bought to replace a similar one. Easy to install and value for money.
Helpful Report
Posted 11 months ago
We’re happy you’re satisfied with the cooker hood and value for money. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 5 months ago
Came broken. Last product i bought randomly shattered within 3 years. Poor products and wouldn't recommend. Poorly packaged too. I superglued parts back in rather than send back but I wouldn't recommend products from here. That's 2 poor products I've bought.
Helpful Report
Posted 11 months ago
Thank you for your feedback, and I’m very sorry for the frustration you’ve experienced. While glass products don’t typically shatter without cause, we understand that damage can happen, especially if items are handled roughly during shipping or use. We strive to ensure our packaging protects fragile items, and we’ll review this to improve.
Posted 10 months ago
Great customer service, very helpful! Would definitely use again 👍
Helpful Report
Posted 11 months ago
We’re thrilled you’re happy with our service. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 5 months ago
speedy delivery and well packaged
Helpful Report
Posted 11 months ago
We’re thrilled you’re happy with the speedy delivery and well-packaged item. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 5 months ago
Unfortunately, although my oven has been installed, I haven't had a chance to use it as the property is awaiting decoration. Hence, my score
Helpful Report
Posted 11 months ago
Hello, Thank you for letting us know. I’m sorry you haven’t had a chance to use the oven yet due to decoration work. When you’re ready to test it, if you have any questions or need assistance, please reach out with your order details and we’ll be happy to help. Kind regards, Team MyAppliances
Posted 5 months ago
Customer service is non existent- I’ve tried contacting a number of times about parts missing from my order. Avoid!
Helpful Report
Posted 11 months ago
Hi Kirsty, Thank you for your feedback. We're sorry to hear you're disappointed. Just to clarify, the non-return flaps come pre-attached to the outlet on the cooker hood, so they are not supplied as separate parts. We also responded to your enquiries on both 4th May and 14th May with this information, but it seems our messages may not have reached you. Please do check your spam or junk folder just in case. If there's anything else you need, we're here to help — please don't hesitate to get back in touch. Kind regards, MyAppliances
Posted 11 months ago
MyAppliances is rated 4.0 based on 193 reviews