MyAppliances Reviews

Name: MyAppliances
Address: MyAppliances, Normanton, United Kingdom
Rating: 3.10

3.1 Rating 68 Reviews

51 %

of reviewers recommend MyAppliances

Company Reviews

Product Reviews

Metrics

3.1

Based on 68 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

Anonymous

Anonymous // 01/01/2019

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“Excellent service and delivery”

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Posted 1 month ago

“Excellent product and delivery was prompt”

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Posted 1 month ago

“Only recently received a new single gas oven from MyAppliances 1but everything works well”

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Posted 1 month ago

“Inherited a cooker extractor in our new house, unsure of exact filter needed.Phoned My Appliances and very helpful person knew straight away, filter ordered and received in couple of days. Excellent customer service.”

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Posted 1 month ago

“Very good Item & as advertised speedy delivery”

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Posted 1 month ago

“Not a good product - the cast iron surface was defective meaning it burnt every time, no matter the temperature.”

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Posted 1 month ago

We're very sorry to hear about your experience. It sounds like the surface may not have been properly seasoned, which is essential for getting the best results from cast iron. Even brand new griddles benefit from additional seasoning before first use. To season it at home, wash it with warm water and a little washing-up liquid, then dry it thoroughly. Apply a thin layer of high smoke point oil (such as rapeseed or flaxseed), wipe off any excess, and place it upside down in an oven at 230–260°C for an hour. Allow it to cool in the oven. Repeating this process 2–3 times can help build a stronger non-stick coating. Please don’t hesitate to contact our customer service team so we can resolve this for you. Your satisfaction is very important to us.

Posted 1 month ago

“Good service, delivered on time. No issues at all”

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Posted 1 month ago

“I was very greatfull how quick you responded to my order on the other hand the courier firm did not deliver until Tuesday were I paid for next day delivery but as for your firm I am very greatfull for all your help thanks”

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Posted 1 month ago

“Good product. Come on time.”

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Posted 2 months ago

“Great cooker hood. Bought to replace a similar one. Easy to install and value for money.”

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Posted 2 months ago

“Came broken. Last product i bought randomly shattered within 3 years. Poor products and wouldn't recommend. Poorly packaged too. I superglued parts back in rather than send back but I wouldn't recommend products from here. That's 2 poor products I've bought.”

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Posted 2 months ago

Thank you for your feedback, and I’m very sorry for the frustration you’ve experienced. While glass products don’t typically shatter without cause, we understand that damage can happen, especially if items are handled roughly during shipping or use. We strive to ensure our packaging protects fragile items, and we’ll review this to improve.

Posted 3 weeks ago

“Great customer service, very helpful! Would definitely use again 👍”

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Posted 2 months ago

“speedy delivery and well packaged”

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Posted 2 months ago

“Unfortunately, although my oven has been installed, I haven't had a chance to use it as the property is awaiting decoration. Hence, my score”

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Posted 2 months ago

“Customer service is non existent- I’ve tried contacting a number of times about parts missing from my order. Avoid!”

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Posted 2 months ago

Hi Kirsty, Thank you for your feedback. We're sorry to hear you're disappointed. Just to clarify, the non-return flaps come pre-attached to the outlet on the cooker hood, so they are not supplied as separate parts. We also responded to your enquiries on both 4th May and 14th May with this information, but it seems our messages may not have reached you. Please do check your spam or junk folder just in case. If there's anything else you need, we're here to help — please don't hesitate to get back in touch. Kind regards, MyAppliances

Posted 2 months ago

“Fast delivery, good product, reasonable price.”

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Posted 2 months ago

“The dispatch was delayed. Once I had complained I was refunded the next day delivery. The extractor then arrived with the wrong filters. I complained again, was made to submit proof of the error, and finally the correct filters were sent. The emails to the complaint team were actioned slowly and in both instances required phone calls in addition. The extractor hood itself is very smart and quiet. However the instructions for installation were poor and mounting via two screws which have to be placed inside the casing was difficult.”

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Posted 2 months ago

Hi Michael, Thanks for taking the time to leave a review. We're really sorry to hear about the delays with your order and the picking error with the filters, we understand how frustrating that must have been. We're glad to hear you’re happy with the extractor hood itself and that it’s running quietly. We appreciate your feedback on the installation instruction, mounting and we’ve passed that on to our product team. Thanks again for your honest feedback, and sorry again for the inconvenience caused. Best regards, MyAppliances

Posted 2 months ago

“First 3 ovens arrived damaged 4th one last less than 1 year... it was replaced with no fuss hence the 1.star 5th one has now last less than 2 years with the same fault!! Both times the oven stops heating up.... Oven is innocenti... don't buy!!! My guess is these are all refurbished!!!”

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Posted 6 months ago

“Belling oven lasted 2/5, years only. Terrible ovens”

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Posted 1 year ago

“Awfull service,no reply to emails,order never come. They just ignoring. I will never ever use this again!”

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Posted 1 year ago

MyAppliances is rated 3.1 based on 68 reviews