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MyAppliances Reviews

4.0 Rating 193 Reviews
75 %
of reviewers recommend MyAppliances
4.0
Based on 193 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read MyAppliances Reviews
Reasonable price for my cooker hood and works amazingly well
Helpful Report
Posted 1 month ago
Thanks for the 5/5 rating, Angela. We’re glad to hear the cooker hood is working amazingly well at a reasonable price. If you need anything else, we’re here to help. Kind regards, Team MyAppliances
Posted 1 month ago
Really good service. Delivery men were so kind and helpful. Nothing too much trouble for them.
Helpful Report
Posted 1 month ago
Thanks for the 5/5 rating, Elaine. We’re glad to hear you had a great experience and that our delivery team were kind and helpful. If you need anything else, we’re here to help. Kind regards, Team MyAppliances
Posted 1 month ago
I’m well pleased with my purchase of a extractor 👍
Helpful Report
Posted 1 month ago
Thanks for the 5/5 rating, Ian. We’re glad to hear you’re well pleased with your extractor. If you need anything else, we’re here to help. Kind regards, Team MyAppliances
Posted 1 month ago
Good service. Good price and no delivery costs. Very satisfied.
Helpful Report
Posted 1 month ago
Thanks for the 5/5 rating, Robert. We’re glad to hear you had a good service, price and no delivery costs. If you need anything else, we’re here to help. Kind regards, Team MyAppliances
Posted 1 month ago
The appliance itself is working fine and arrived when it should. Only issue is I have not got a receipt and despite writing an email twice have not had any response.
Helpful Report
Posted 1 month ago
Hi, We have emailed this over. Kind Regards Ellie
Posted 1 month ago
Great appliance
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Posted 1 month ago
Thanks for the 5/5 rating, Leon. We’re glad to hear you had a great experience with our appliance. If you need anything else, we’re here to help. Kind regards, Team MyAppliances
Posted 1 month ago
brilliant service
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Posted 1 month ago
Thanks for the 5/5 rating, Andrew. We’re glad to hear you had brilliant service. If you need anything else, we’re here to help. Kind regards, Team MyAppliances
Posted 1 month ago
Arrived within a couple of days from ordering well packaged good instructions for fitting.
Helpful Report
Posted 1 month ago
Thanks for the 5/5 rating, Neil. We’re glad to hear your order arrived within a couple of days, was well packaged, and included good instructions for fitting. If you need anything else, we’re here to help. Kind regards, Team MyAppliances
Posted 1 month ago
Good company, but invoice should be sent to the customer as soon as the order is completed. Also delivery took too long. We have not open the item yet to see if it is ok
Helpful Report
Posted 1 month ago
Thanks for the 4/5 rating, Anastase. We’re sorry about the invoicing delay and the longer delivery time. We’ll look into this to improve. If you need anything else, we’re here to help. Kind regards, Team MyAppliances
Posted 1 month ago
Thanks very much for your fantastic service and delivery the service from start to finish was fantastic will definitely use you again Thanks Kind Regards Chris
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Posted 1 month ago
Thanks for the 5/5 rating, Chris. We’re glad to hear you had fantastic service from start to finish. If you need anything else, we’re here to help. Kind regards, Team MyAppliances
Posted 1 month ago
Easy to order, delivery in good window of dates. Item perfect, excellent quality
Helpful Report
Posted 1 month ago
Great price and good product.. delivery was quick to..
Helpful Report
Posted 2 months ago
Thanks for the 5/5 rating, michael. We’re glad to hear you had a great experience with our price, product, and quick delivery. If you need anything else, we’re here to help. Kind regards, Team MyAppliances
Posted 1 month ago
Very good service. I ordered a wrong item. Great response collected the old one free of charge and very happy with the correct item
Helpful Report
Posted 2 months ago
Thanks for the 5/5 rating, Martin. We’re glad to hear the service was good, and that the wrong item was handled smoothly with a free collection and the correct item you’re happy with. If you need anything else, we’re here to help. Kind regards, Team MyAppliances
Posted 1 month ago
Item looks great and is good quality
Helpful Report
Posted 2 months ago
Thanks for the 5/5 rating, Rehan. We’re thrilled you think the item looks great and is good quality. If you need anything else, we’re here to help. Kind regards, Team MyAppliances
Posted 2 months ago
Have used this company over the years to buy kitchen appliances online. Good prices and excellent service and delivery.
Helpful Report
Posted 3 months ago
Thanks for the 5/5 rating, Kathryn. We’re thrilled you’ve had good prices and excellent service and delivery over the years. If you need anything else, we’re here to help. Kind regards, Team MyAppliances
Posted 2 months ago
Absolutely fabulous company to deal with . I will definitely use them again .
Helpful Report
Posted 3 months ago
Thanks for the 5/5 rating, Raymond. We’re absolutely thrilled you found us fabulous to deal with and that you’ll definitely use us again. If you need anything else, we’re here to help. Kind regards, Team MyAppliances
Posted 2 months ago
My elderly mother needed an hob extractor repaired. I called myappliances explaining the problem. I was informed an engineer would call at a cost of £108. Any required parts would be an extra charge. I agreed. The engineer duly arrived. He was at the property for less than 20 minutes telling me two parts would be required they would order the parts and he would return and fit the parts at no extra charge (except for the parts). I was subsequently contacted by myappliances to be told the parts for the extractor could not be replaced as they were no longer being made as the appliance is old. However I could search the internet myself to locate the items and they would fit the parts After spending several hours I couldn’t find the items. I called the company asking what my options were. I was told that the extractor would need replacing but they don’t fit new appliances I’ve ordered a new extractor at a cost just above the £108. The fitting was also cheap. I do feel myappliances have taken advantage of a situation. My elderly mother has been charged £108 for 20 minutes work nothing was done. My advice BE CAREFUL. Check how old the appliance is before you employ this company. If it’s old don’t bother buy a new one you will save yourself £108
Helpful Report
Posted 3 months ago
Good Morning, Thank you for your comments. I’m very sorry to hear about the experience with the call-out and the subsequent communication regarding parts. My Appliances are a sale team, we would not under go any engineering work this is done by the third party service team we use nor would we arrange this, This isn’t the level of service we aim to provide. I would like to look into this matter further and see what we can do to resolve it for you. I have looked under the sales job and cannot see any Communication with yourself through My Appliances. Did you contact Apelson Service Team? Once confirmed i can raise this complaint with the relevant team as this is not the service we expect our customers to receive. Kind regards, Team MyAppliances
Posted 3 months ago
I can also see this appliance was only delivered 23/01.
Posted 3 months ago
I hav’nt opened the box yet as I am waiting for the electrician to come and fit the cooker hood. However the customer service was excellent and the delivery of the appliance was within three days.
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Posted 3 months ago
Thanks for the 5/5 rating, Marilyn. We’re glad our customer service was excellent and that the delivery was within three days. If you need anything else, we’re here to help. Kind regards, Team MyAppliances
Posted 3 months ago
Quick delivery. No hassles. Packaged extremely well. Excellent price.
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Posted 3 months ago
Thanks for the 5/5 rating, Linda. We're glad the delivery was quick, hassle-free, packaging was great, and you got an excellent price. If you need anything else, we're here to help. Kind regards, Team MyAppliances
Posted 3 months ago
Really good value for money and excellent customer service.
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Posted 3 months ago
Thanks for the 4/5 rating, Nina. We’re glad you found good value and our customer service excellent. If you need anything else, we’re here to help. Kind regards, Team MyAppliances
Posted 3 months ago
MyAppliances is rated 4.0 based on 193 reviews