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MyAppliances Reviews

3.8 Rating 145 Reviews
69 %
of reviewers recommend MyAppliances
3.8
Based on 145 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 74%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read MyAppliances Reviews
I paid £24.99 for the unit to come at the weekend but it did't arrive until the Monday. Unit was in good condition. Haven't tried it yet as my window of opportunity was that weekend. Looking to check that everything works this weekend.
Helpful Report
Posted 3 months ago
The dispatch was delayed. Once I had complained I was refunded the next day delivery. The extractor then arrived with the wrong filters. I complained again, was made to submit proof of the error, and finally the correct filters were sent. The emails to the complaint team were actioned slowly and in both instances required phone calls in addition. The extractor hood itself is very smart and quiet. However the instructions for installation were poor and mounting via two screws which have to be placed inside the casing was difficult.
Helpful Report
Posted 7 months ago
Hi Michael, Thanks for taking the time to leave a review. We're really sorry to hear about the delays with your order and the picking error with the filters, we understand how frustrating that must have been. We're glad to hear you’re happy with the extractor hood itself and that it’s running quietly. We appreciate your feedback on the installation instruction, mounting and we’ve passed that on to our product team. Thanks again for your honest feedback, and sorry again for the inconvenience caused. Best regards, MyAppliances
Posted 7 months ago
MyAppliances is rated 3.8 based on 145 reviews