MyAppliances Reviews

Name: MyAppliances
Address: MyAppliances, Normanton, United Kingdom
Rating: 2.23

2.2 Rating 43 Reviews

30 %

of reviewers recommend MyAppliances

Company Reviews

Product Reviews

Metrics

2.2

Based on 43 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dispatch was delayed. Once I had complained I was refunded the next day delivery. The extractor then arrived with the wrong filters. I complained again, was made to submit proof of the error, and finally the correct filters were sent. The emails to the complaint team were actioned slowly and in both instances required phone calls in addition. The extractor hood itself is very smart and quiet. However the instructions for installation were poor and mounting via two screws which have to be placed inside the casing was difficult.”

Helpful Report

Posted 3 weeks ago

Hi Michael, Thanks for taking the time to leave a review. We're really sorry to hear about the delays with your order and the picking error with the filters, we understand how frustrating that must have been. We're glad to hear you’re happy with the extractor hood itself and that it’s running quietly. We appreciate your feedback on the installation instruction, mounting and we’ve passed that on to our product team. Thanks again for your honest feedback, and sorry again for the inconvenience caused. Best regards, MyAppliances

Posted 3 weeks ago

MyAppliances is rated 2.2 based on 43 reviews