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MyAppliances Reviews

3.9 Rating 165 Reviews
72 %
of reviewers recommend MyAppliances
3.9
Based on 165 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read MyAppliances Reviews
Arrived exactly as described on line. Delivery on time. Happy helpful delivery driver.
Helpful Report
Posted 5 months ago
Good Morning Thank you for your kind words! We're thrilled to hear that your delivery experience was smooth and that our driver was helpful. Warm wishes, Team MyAppliances
Posted 5 months ago
Excellent service, prompt attention great product.
Helpful Report
Posted 5 months ago
We’re thrilled you’re happy with our service and product. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 3 months ago
Great service from ordering to receiving goods
Helpful Report
Posted 5 months ago
We’re thrilled you’re happy with our service from ordering to delivery. Thank you for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 3 months ago
Ordering was easy. Delivery was not. The first glass hob was broken but delivered even though it was known to be broken (a waste of everyone's time). The second delivery was messed up when it was delivered on a day the recipient was on holiday. Left in an unlocked outhouse for a few days. Poor communication. Fortunately all ended well.
Helpful Report
Posted 6 months ago
We’re sorry for the damaged hob and the delivery mix-ups. We’ll investigate to prevent this in the future and improve our communication and handling. If you’d like us to arrange a replacement or collection, please contact our support. Kind regards, Team MyAppliances
Posted 3 months ago
It was delivered quickly and easy to install price was good but power wise a bit worse than I thought but does the job .
Helpful Report
Posted 6 months ago
Hi Robert, Thank you for your feedback. We're glad delivery was quick and installation was easy, and that the price met your expectations. We’re sorry the power performance wasn’t as strong as you hoped. If you’d like, we can review the specs with you and see if a model with more power would be a better fit. Please contact us with your order number so we can assist further. Kind regards, Team MyAppliances
Posted 3 months ago
I paid £24.99 for the unit to come at the weekend but it did't arrive until the Monday. Unit was in good condition. Haven't tried it yet as my window of opportunity was that weekend. Looking to check that everything works this weekend.
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Posted 6 months ago
Great hob … next day delivery & very comparable price…
MyAppliances 5 star review on 6th September 2025
Helpful Report
Posted 6 months ago
We’re delighted you’re happy with the hob, next-day delivery, and the competitive price. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 3 months ago
Everything as expected. The filter was right part Will be using again when I need anything else
Helpful Report
Posted 6 months ago
We’re glad to hear everything was as expected and the filter was the right part. Thanks for choosing MyAppliances—we’re here whenever you need anything else. Kind regards, Team MyAppliances
Posted 3 months ago
Excellent customer service, can’t fault them
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Posted 6 months ago
We are happy to hear that you are happy with our service 😊 Kind regards, Team MyAppliances
Posted 3 months ago
The company itself was great.
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Posted 6 months ago
We're glad to hear you had a great experience with the company. Kind regards, Team MyAppliances
Posted 3 months ago
I thoroughly recommend them. They sourced what I needed at a good price and delivery was very quick.
Helpful Report
Posted 7 months ago
We’re thrilled you’re happy with our service, price, and quick delivery. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 3 months ago
Not really happy, offered me replacement which they did not have it in stock.
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Posted 7 months ago
As a returning customer I’m very happy with the service and appliance s
Helpful Report
Posted 7 months ago
We’re delighted to have you back and glad you’re happy with our service and appliances. Thank you for your continued support! Kind regards, Team MyAppliances
Posted 3 months ago
I received my extractor fan but it was broken somehow. I spoke to the company and they sent me out a replacement at no extra cost. Cooker hood looks very smart once in place just a shame I had to deal with the stress of having to get the original one replaced. Staff helpful and sorted my issue quickly.
Helpful Report
Posted 7 months ago
We’re glad we could resolve this quickly for you and that you’re happy with the replacement. Thanks for your feedback! Kind regards, Team MyAppliances
Posted 3 months ago
Excellent product great service and speedy delivery
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Posted 7 months ago
Good Afternoon Thank you for your comments We are pleased to hear you are happy with the service provided Regards
Posted 7 months ago
Bought a downdraft extractor, no problem item turned up before I needed it. The day after it turned up I realized I needed an extraction kit. I was supplied this with the discount for buying the extractor as well. However despite the spec quoting the pipe to be 3 meters it was in fact 1.5 meters. Initial contact with the tech department went ok then nothing. So I have to go & buy a suitable length of pipe to do the job
Helpful Report
Posted 7 months ago
Good Morning Thank you for your comments. I’m sorry the extraction kit length didn’t match the 3 metres stated and that you had to source a length yourself after contacting our tech team. We’ll review this with our technical team and arrange a suitable resolution. Please contact the team directly with your order number so we can prioritise a fix. Kind regards, Team MyAppliances
Posted 3 months ago
Arrived on time in secure packaging. Initial inspection fine. But yet to imstall so can't comment on performance. That said, am optimistic.
Helpful Report
Posted 7 months ago
Thank you for your review, Norma. We’re glad the delivery was on time and packaging secure, and that you’re optimistic about the performance after installation. If you need any help with installation or have questions once you’ve tested it, please reach out with your order number so we can assist promptly. Kind regards, Team MyAppliances
Posted 3 months ago
Great service fast delivery quality items
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Posted 8 months ago
Thank you for your comments we appreciate your feedback
Posted 8 months ago
Good Afternoon Thank you for your comments We are pleased to hear you are happy with the service provided Regards
Posted 7 months ago
My review would be much better but for the fact the delivery was dreadful. My Appliances staff were helpful but actually couldn't help much because they kept saying that delivery was separate from them.
Helpful Report
Posted 8 months ago
Good Morning, Thank you for your feedback. I’m sorry to hear the delivery experience was dreadful and that our staff couldn’t resolve the issue. We’ll review this with our delivery partners to understand what happened and arrange a suitable resolution. Please contact the team directly with your order number so we can assist further. Kind regards, Team MyAppliances
Posted 3 months ago
Product wasn't delivered & company refused to answer my emails. Had to force refund through PayPal. Disgraceful!
Helpful Report
Posted 8 months ago
I’m sorry to hear about your experience. We can’t find any emails from you, and we aim to respond to all enquiries within 24 hours. This isn’t the level of service we aim to provide, and I understand how frustrating this must have been. Please share your order number so we can review what happened and follow up directly.
Posted 7 months ago
MyAppliances is rated 3.9 based on 165 reviews