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MyAppliances Reviews

3.8 Rating 141 Reviews
68 %
of reviewers recommend MyAppliances
3.8
Based on 141 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 74%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read MyAppliances Reviews
Replacement cooker hood filters. The correct items purchased simply and they fit perfectly.
Helpful Report
Posted 5 months ago
Thank you for your comments we appreciate your feedback
Posted 5 months ago
Simple easy website to order with a good variety of in stock choices at affordable prices. Excellent quick service.
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Posted 5 months ago
Thank you for your comments we appreciate your feedback
Posted 5 months ago
Purchased this for a rental property. Was very happy with quality of the gas hob. Clean stainless steel design with chunky cast iron gridle top.
MyAppliances 5 star review on 16th July 2025
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Posted 5 months ago
Thank you for your comments we appreciate your feedback
Posted 5 months ago
I am a returning customer so know normally good service. However my hob arrived and the gas engineer could not get the biggest of the nobs to turn on. So he could do know more than condemn the hob which looked the dogs boloks so a wait for 4days for a replacement to arrive. This meant I had to pay the gas engineer twice. I've asked them for a partial refund to cover half of the additional gas engineers visit but got no respons now do I know what to do with the broken hob?
Helpful Report
Posted 5 months ago
Thank you for your continued support and for taking the time to share your experience. We're very sorry to hear about the issue with your new hob and the inconvenience it caused. This certainly isn’t the experience we aim to provide, and we completely understand your frustration, especially after looking forward to an appliance that looked as great as it should have performed. We're sorry to hear you've not had a response regarding your request for a partial refund and clarification on the faulty hob. Please contact our customer care team directly at enquiries@myappliances.co.uk, and we’ll make resolving this a priority. We’d also be happy to advise on the return or disposal of the faulty unit. Thanks again for your honest feedback - it helps us improve, and we truly hope to restore your trust in us.
Posted 5 months ago
My appliances on the whole were very good and the whole process of ordering an appliance was easy. It was just unfortunate that the replacement job which was sent was damaged upon opening. This was most likely caused by a heavy handed courier so I’m reluctant to lay blame on appliances direct. I’d certainly recommend them and use them again.
Helpful Report
Posted 5 months ago
We’re glad you were overall satisfied and sorry about the damaged replacement. We appreciate your understanding regarding the courier. If you’d like us to arrange a replacement or assist further, we’re here. Kind regards, Team MyAppliances
Posted 3 weeks ago
Have always used this company, easy ordering and fast delivery
Helpful Report
Posted 5 months ago
Thank you for your comments we appreciate your feedback
Posted 5 months ago
Very good service delivery was quick and efficient kept me informed would use again
Helpful Report
Posted 5 months ago
We’re glad to hear you had quick and efficient service and that you were kept informed. We’d be happy to serve you again. Kind regards, Team MyAppliances
Posted 3 weeks ago
I am very happy with my wine cooler, a little bit noisy but with the radio on you can hardly hear it.
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Posted 5 months ago
We’re happy to hear that you’re happy with your wine cooler. Thanks for sharing! Kind regards, Team MyAppliances
Posted 3 weeks ago
After the first item arrived damaged I was sent a replacement after a quick call. Happy customer. Many thanks.
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Posted 5 months ago
We’re glad to hear you’re happy with the replacement and our service. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 3 weeks ago
Great looking items, oven and microwave value for money
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Posted 5 months ago
We’re glad you’re happy with the oven and microwave and that you feel you got good value for money. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 3 weeks ago
I did not get them on same day. I lost a day from work. I was not pleased.
Helpful Report
Posted 5 months ago
We’re sorry to hear you missed a day of work and weren’t pleased with the delivery. We understand how frustrating that can be, and we appreciate you letting us know. We’d like to look into what happened and make it right. Please share your order number and any details, and we’ll investigate and improve our process. Kind regards, Team MyAppliances
Posted 3 weeks ago
Microwave arrived in perfect condition, on time . Veryy happy with the price too!
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Posted 5 months ago
We are happy to hear that you are happy with our service 😊 Kind regards, Team MyAppliances
Posted 3 weeks ago
very happy with my purchase and service from MyAppliances
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Posted 5 months ago
We’re thrilled you’re happy with your purchase and our service. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 3 weeks ago
Excellent service and delivery
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Posted 6 months ago
We are happy to hear that you are happy with our service 😊 Kind regards, Team MyAppliances
Posted 3 weeks ago
Excellent product and delivery was prompt
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Posted 6 months ago
We’re happy to hear that you’re happy with our service. Thank you for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 3 weeks ago
Only recently received a new single gas oven from MyAppliances 1but everything works well
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Posted 6 months ago
We’re happy to hear that everything is working well with your new oven. If you need any assistance, just let us know. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 3 weeks ago
Inherited a cooker extractor in our new house, unsure of exact filter needed.Phoned My Appliances and very helpful person knew straight away, filter ordered and received in couple of days. Excellent customer service.
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Posted 6 months ago
We’re glad we could help and that the filter arrived quickly. Thanks for sharing your experience! Kind regards, Team MyAppliances
Posted 3 weeks ago
Very good Item & as advertised speedy delivery
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Posted 6 months ago
We are happy to hear that you are happy with our service 😊 Kind regards, Team MyAppliances
Posted 3 weeks ago
Not a good product - the cast iron surface was defective meaning it burnt every time, no matter the temperature.
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Posted 6 months ago
We're very sorry to hear about your experience. It sounds like the surface may not have been properly seasoned, which is essential for getting the best results from cast iron. Even brand new griddles benefit from additional seasoning before first use. To season it at home, wash it with warm water and a little washing-up liquid, then dry it thoroughly. Apply a thin layer of high smoke point oil (such as rapeseed or flaxseed), wipe off any excess, and place it upside down in an oven at 230–260°C for an hour. Allow it to cool in the oven. Repeating this process 2–3 times can help build a stronger non-stick coating. Please don’t hesitate to contact our customer service team so we can resolve this for you. Your satisfaction is very important to us.
Posted 6 months ago
Good service, delivered on time. No issues at all
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Posted 6 months ago
We’re glad to hear you’re satisfied with our service and that everything arrived on time. Thank you for choosing MyAppliances! Kind regards, Team MyAppliances
Posted 3 weeks ago
MyAppliances is rated 3.8 based on 141 reviews