MyAppliances Reviews

Name: MyAppliances
Address: MyAppliances, Normanton, United Kingdom
Rating: 4.01

4.0 Rating 193 Reviews

75 %

of reviewers recommend MyAppliances

Company Reviews

Product Reviews

Metrics

4.0

Based on 193 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

MyAppliances 5 star review on 24th January 2026

Anonymous // 01/01/2019

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“Opted to order as guest which invites you to delete at the end, a reassuring touch. Order despatched from MyAppliances base earlier than expected understandably the delivery is complimentary. Outer packaging was slightly worse for wear-perhaps the 2 attempts to deliver. Courier had sent email stating delivery day to be on Monday. However they tried on Saturday the courier did call me explaining he was unaware of email notification -being close to xmas many consignments, but i was away for the day, courier promised to return Monday AM. Which was honoured, courier politely explained they have many items to shift, slight damage to outer box cannot always be avoided, I cannot dispute that I was able to straighten kink in the metal filter and chose not to update MyAppliances.”

Helpful Report

Posted 5 months ago

We’re glad to hear your order arrived earlier than expected and you were happy with the service. We apologise for the outer packaging wear and the delivery hiccup; thank you for bearing with us. It’s good to know you could straighten the kink in the metal filter. If there’s anything else you need, we’re here to help. Kind regards, Team MyAppliances

Posted 5 months ago

“No Problems. Good Service.”

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Posted 5 months ago

We’re glad to hear you had no problems and that the service was good. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances

Posted 5 months ago

“Over the moon with gas hob, sturdy, stylish value for money, very well packed, very quick delivery highly recommended this company”

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Posted 5 months ago

We’re thrilled you’re happy with the gas hob—sturdy, stylish and great value. Thanks for choosing MyAppliances and for the kind feedback! Kind regards, Team MyAppliances

Posted 5 months ago

“I ordered a cooker hood and when the electrician opened the box there were several parts damaged (he felt it wasn't padded well enough) I dreaded calling theme as was prepared foe a fight but after emailing the pictures I got an email to let me know that the damaged hood was being collected tomorrow (next day) and the new one the day after that..... now that was what I call excellent customer service”

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Posted 5 months ago

We’re really glad the issue was resolved quickly and you’re happy with the service. If you need anything else, just let us know. Kind regards, Team MyAppliances

Posted 5 months ago

“The cooker hood I purchased was a great price compared to the same hood with other companies . Communication from My appliances was exellent . The hood arrived very quickly . All round it was an exellent service & would strongly recommend, Tim Cook”

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Posted 5 months ago

We’re thrilled you’re happy with the price, communication, and quick delivery. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances

Posted 5 months ago

“The delivery and quality of the appliances are excellent”

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Posted 5 months ago

We’re thrilled you’re happy with our delivery and the quality of the appliances. Thank you for choosing MyAppliances! Kind regards, Team MyAppliances

Posted 5 months ago

“Great shopping experience no issues or problems delivery on time and without damage”

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Posted 5 months ago

Thank you, Graham! We’re glad the delivery was on time and undamaged. We appreciate your feedback. Kind regards, Team MyAppliances

Posted 5 months ago

“Excellent service from this company”

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Posted 5 months ago

We’re thrilled you’re happy with our service 😊 Thanks for choosing MyAppliances! Kind regards, Team MyAppliances

Posted 5 months ago

“I purchased an unbranded induction hob. Great product better than the Neff it replaced. Easy to order and delivered quickly.”

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Posted 5 months ago

We’re thrilled you’re happy with the product and service. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances

Posted 5 months ago

“Two failed attempts to deliver the oven I ordered, with the first being damaged in transit, then the second delivery failed claiming it was out of stock. So, after paying another £100 for a different oven delivery was arranged for a Friday, on the Wednesday I got a message from FedEx telling me delivery would be Thursday, I rejected this and rescheduled for Friday as originally planned; this delivery just failed to turn up and I only found out it had been rescheduled to the following Monday when I logged into track order. This was no good as I had disconnected and uninstalled my old oven. I placed an order with AO on the Friday at 13:00 and my new oven was up and running Saturday 13:45. I have used my Appliances several times before without a problem but will be extremely reluctant in future after this. Thankfully I am in a position where I can work from home, which I did on the 3 missed delivery dates dispite my preference for being in the office. I must also addd that as someone who has not always had the privilege of working from home my heart goes out to anyone messed around and using annual leave to wait needlessly for deliveries that never materialise. 3 times.”

Helpful Report

Posted 6 months ago

Good Afternoon Thank you for your comments. I’m very sorry to hear about the repeated failed deliveries and the inconvenience this caused, especially after arranging alternative plans and arranging a further delivery. I can see that this has been escalated to management already, and extra packaging has been provided. Please accept my apologies this is not the level of service we expect our customers to receive. Kind regards, Team MyAppliances

Posted 5 months ago

“Great service provided, item arrived as planned and in first class condition,”

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Posted 6 months ago

We are thrilled you’re happy with the service and that the item arrived in great condition. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances

Posted 5 months ago

“Used MyAppliances before and never had any problems whatsoever on any orders. Pleasure doing business with them always.”

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Posted 6 months ago

We are happy to hear that you are happy with our service 😊 Kind regards, Team MyAppliances

Posted 5 months ago

“Good price and excellent product.”

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Posted 6 months ago

We’re thrilled you’re happy with the price and the product. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances

Posted 5 months ago

“I returned the appliance as per our telephone call and I am still waiting for my fefund please can you advise on when I will receive this .. Kind Regards Steven Oddy”

Helpful Report

Posted 6 months ago

Good morning, Thank you for getting in touch. I’m sorry for the delay in your refund. I’ll check the status with our refunds team right away. Please could you provide your order number or any refund reference so we can prioritise this and confirm an estimated return date? Kind regards, Team MyAppliances

Posted 5 months ago

“Good looking and seems to do the job,quite pleased with it.”

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Posted 6 months ago

We’re happy to hear that you’re pleased with it. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances

Posted 5 months ago

“We didn't actually purchase the hood, our mistake. However, their customer service to enable us to return the item with a full refund was second to none”

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Posted 6 months ago

Thank you for your wonderful feedback, Daniel! We're delighted to hear that our customer service met your expectations. We're always here to help in any way we can. Best regards, Team MyAppliances

Posted 6 months ago

“Excellent service”

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Posted 6 months ago

We are happy to hear that you are happy with our service 😊 Kind regards, Team MyAppliances

Posted 5 months ago

“Fast, efficient, no issues, Great communication. Value for money”

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Posted 6 months ago

Great to hear that you had fast, efficient service with no issues and great communication. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances

Posted 5 months ago

“Prompt service”

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Posted 6 months ago

We’re glad to hear you’re happy with our prompt service. Thank you for choosing MyAppliances! Kind regards, Team MyAppliances

Posted 5 months ago

“Very happy with the product very good service”

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Posted 6 months ago

We are happy to hear that you are happy with our service 😄 Kind regards, Team MyAppliances

Posted 5 months ago

MyAppliances is rated 4.0 based on 193 reviews