MyAppliances Reviews

Name: MyAppliances
Address: MyAppliances, Normanton, United Kingdom
Rating: 3.90

3.9 Rating 165 Reviews

72 %

of reviewers recommend MyAppliances

Company Reviews

Product Reviews

Metrics

3.9

Based on 165 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

MyAppliances 5 star review on 24th January 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased an unbranded induction hob. Great product better than the Neff it replaced. Easy to order and delivered quickly.”

Helpful Report

Posted 4 months ago

We’re thrilled you’re happy with the product and service. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances

Posted 3 months ago

“Two failed attempts to deliver the oven I ordered, with the first being damaged in transit, then the second delivery failed claiming it was out of stock. So, after paying another £100 for a different oven delivery was arranged for a Friday, on the Wednesday I got a message from FedEx telling me delivery would be Thursday, I rejected this and rescheduled for Friday as originally planned; this delivery just failed to turn up and I only found out it had been rescheduled to the following Monday when I logged into track order. This was no good as I had disconnected and uninstalled my old oven. I placed an order with AO on the Friday at 13:00 and my new oven was up and running Saturday 13:45. I have used my Appliances several times before without a problem but will be extremely reluctant in future after this. Thankfully I am in a position where I can work from home, which I did on the 3 missed delivery dates dispite my preference for being in the office. I must also addd that as someone who has not always had the privilege of working from home my heart goes out to anyone messed around and using annual leave to wait needlessly for deliveries that never materialise. 3 times.”

Helpful Report

Posted 4 months ago

Good Afternoon Thank you for your comments. I’m very sorry to hear about the repeated failed deliveries and the inconvenience this caused, especially after arranging alternative plans and arranging a further delivery. I can see that this has been escalated to management already, and extra packaging has been provided. Please accept my apologies this is not the level of service we expect our customers to receive. Kind regards, Team MyAppliances

Posted 3 months ago

“Great service provided, item arrived as planned and in first class condition,”

Helpful Report

Posted 4 months ago

We are thrilled you’re happy with the service and that the item arrived in great condition. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances

Posted 3 months ago

“Used MyAppliances before and never had any problems whatsoever on any orders. Pleasure doing business with them always.”

Helpful Report

Posted 4 months ago

We are happy to hear that you are happy with our service 😊 Kind regards, Team MyAppliances

Posted 3 months ago

“Good price and excellent product.”

Helpful Report

Posted 4 months ago

We’re thrilled you’re happy with the price and the product. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances

Posted 3 months ago

“I returned the appliance as per our telephone call and I am still waiting for my fefund please can you advise on when I will receive this .. Kind Regards Steven Oddy”

Helpful Report

Posted 4 months ago

Good morning, Thank you for getting in touch. I’m sorry for the delay in your refund. I’ll check the status with our refunds team right away. Please could you provide your order number or any refund reference so we can prioritise this and confirm an estimated return date? Kind regards, Team MyAppliances

Posted 3 months ago

“Good looking and seems to do the job,quite pleased with it.”

Helpful Report

Posted 4 months ago

We’re happy to hear that you’re pleased with it. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances

Posted 3 months ago

“We didn't actually purchase the hood, our mistake. However, their customer service to enable us to return the item with a full refund was second to none”

Helpful Report

Posted 4 months ago

Thank you for your wonderful feedback, Daniel! We're delighted to hear that our customer service met your expectations. We're always here to help in any way we can. Best regards, Team MyAppliances

Posted 4 months ago

“Excellent service”

Helpful Report

Posted 4 months ago

We are happy to hear that you are happy with our service 😊 Kind regards, Team MyAppliances

Posted 3 months ago

“Fast, efficient, no issues, Great communication. Value for money”

Helpful Report

Posted 5 months ago

Great to hear that you had fast, efficient service with no issues and great communication. Thanks for choosing MyAppliances! Kind regards, Team MyAppliances

Posted 3 months ago

“Prompt service”

Helpful Report

Posted 5 months ago

We’re glad to hear you’re happy with our prompt service. Thank you for choosing MyAppliances! Kind regards, Team MyAppliances

Posted 3 months ago

“Very happy with the product very good service”

Helpful Report

Posted 5 months ago

We are happy to hear that you are happy with our service 😄 Kind regards, Team MyAppliances

Posted 3 months ago

“Great service. Beautiful product. I needed to amend my order and also have a damaged part replaced. Everything was done so efficiently and without fuss.”

Helpful Report

Posted 5 months ago

We’re happy to hear that you’re pleased with our service and that we could amend your order and replace the damaged part efficiently. Kind regards, Team MyAppliances

Posted 3 months ago

“Great product & reasonable price. Very fast delivery... thanks 👍”

Helpful Report

Posted 5 months ago

We are happy to hear that you are happy with our service 😊 Kind regards, Team MyAppliances

Posted 3 months ago

“Easy to install, just need the wine now !”

Helpful Report

Posted 5 months ago

We’re glad it was easy to install and that you’re excited to get the wine! If you need any help, just let us know. Kind regards, Team MyAppliances

Posted 3 months ago

“10/10 for quality, price and service! Ordered a splashback that was well packaged, good quality and delivered promptly.”

Helpful Report

Posted 5 months ago

We’re thrilled you’re happy with the quality, price, and service. Thanks for choosing MyAppliances! 😊 Kind regards, Team MyAppliances

Posted 3 months ago

“You took money of me when the cooker extractor wasn’t available another company forgetting it values took 2 weeks to get money back no apologies will never use you again and tell people you were very unprofessional”

Helpful Report

Posted 5 months ago

“Lovely oven and grill - arrived when you said it would great service thank you”

Helpful Report

Posted 5 months ago

Thank you for your feed back

Posted 5 months ago

“I ordered and ping! there it was.”

Helpful Report

Posted 5 months ago

Thank you for your feed back

Posted 5 months ago

“You have failed to respond to my concerns regarding a faulty bath mixer, despite stating that yor technical department would revert to me. Your customer services department are nort responding to emails. I will be contacting Consumer Rights.”

Helpful Report

Posted 5 months ago

Good Morning Thank you for your comments. I’m very sorry to hear that you haven’t had a reply from our technical team regarding the faulty bath mixer, and that our customer services have not been in touch. This isn’t the level of service we aim to provide. Please could you share your order number and the best contact details, so I can escalate this and ensure a proper response is provided as soon as possible. Kind regards, Team MyAppliances

Posted 3 months ago

MyAppliances is rated 3.9 based on 165 reviews