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My 1st Years Reviews

4.4 Rating 2,986 Reviews
83 %
of reviewers recommend My 1st Years

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Great product choice. Order process including personalisation very easy. Prompt efficient delivery as promised in beautiful gift box.
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Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Beautiful item, slight confusion over personalisation due to misleading website but my email was answered very quickly
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Posted 1 month ago
Hi, thank you for your feedback! We’re glad you love the item and that our team was able to respond quickly to your query. We’ll also take your comments on the website wording on board to help make things clearer for future customers. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Lovely purchase, came quickly and great free box included too 😃
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Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Delivery box left outside a city centre main road property which has now been stolen.
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Posted 1 month ago
Hi, we’re very sorry to hear about this. We previously replied to your email with the steps to take and would appreciate it if you could get back to us so we can help resolve the situation. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Fabulous quality goods, in a lovely box, delivered quickly!
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Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Very pleased, quick delivery for personalised item which was delivered before scheduled.
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Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Lovely baby dressing gown bought for a friend.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Amazing customer service and beautiful products.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Great service
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Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Absolutely adorable and well packaged will be ordering again many thanks
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Hi, my parcel photo from Evri showed that it was just dumped on the floor in the rain and I haven’t had any confirmation from the recipient that it was received as it was a gift. I have complained to Evri but haven’t had a response. Please could my gift be resent.
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Posted 1 month ago
Hi, we’re very sorry to hear about the delivery issues. We’ve emailed you regarding this but haven’t heard back yet. Please get in touch with our customer service team so we can help get your gift resent. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
I bought a beautiful personalised ballerina doll. It arrived well packaged and turned out better than I thought. Great customer service. Would definitely use again and recommend. Thank you
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Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Ordered 1st Christmas bauble arrived with wrong name on and after emailing for 3days couldn’t get replacement as they didn’t have in stock!
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Posted 1 month ago
Hi, we’re very sorry that the bauble arrived with the wrong name and that a replacement wasn’t available. We completely understand how frustrating this must have been and appreciate your feedback. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Excellent service beautiful material just amazing and quick delivery thank you
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Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Beautiful gift thank you.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
My order from you was lovely, even though I would have liked two boxes , instead of one as my order was for two separate persons , and delivery was worrying, I think if I hadn’t contacted you I still wouldn’t have the items as evri are not reliable in my area , and delivery is quite expensive, no option for me to collect .
Helpful Report
Posted 1 month ago
Hi, we’re very sorry for the delivery issues you experienced and completely understand your frustration. We’ll pass your feedback on to our courier team. We provide one complimentary gift box per order, but we appreciate your comments regarding multiple boxes and will take this into consideration for the future. Thank you for your feedback and for your order. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Easy to use website and like that I was updated with delivery information. Sadly the outer packaging has was badly damaged but the product and box were unscathed. This is a Christmas gift and has yet to be assembled so I cannot comment on the product.
Helpful Report
Posted 1 month ago
Hello, thank you for your feedback! We’re glad to hear you found our website easy to use and appreciated the delivery updates. We’re sorry that the outer packaging was damaged in transit, but happy to hear the product arrived safely. We hope the assembly goes smoothly and that the gift is enjoyed! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Lovely little caterpillar....beautifully packaged. Would use again.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Beautiful bags, the baby bundle with the towel , robe and bunny is so sweet and soft.
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Posted 1 month ago
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Everything was great, just wish it wasn’t so expensive
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Posted 1 month ago
Hi, thank you for your feedback! We’re so glad you’re happy with your order. We completely understand your point about pricing and will continue striving to offer the best value we can. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
My 1st Years is rated 4.4 based on 2,986 reviews