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My 1st Years Reviews

4.4 Rating 2,985 Reviews
83 %
of reviewers recommend My 1st Years

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Lovely item, made very well and will make a gorgeous gift for our latest Grandchild. Slight hiccup with my order but sorted quickly, efficiently and professionally by Irina in customer services, thank you. Would definitely recommend My1st Years.
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Posted 1 month ago
Hi, thank you so much for your lovely review! We’re delighted to hear that you’re happy with your item and that we were able to resolve the issue quickly. We really appreciate your recommendation and look forward to helping with future gifts! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Delighted with the personalised rabbit for our baby granddaughter
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Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Package arrived damaged .. I’m an unable to give the gift as box is water damaged due to poor packaging
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Posted 1 month ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com and we will be happy to look into this. Sincerely, Aleksandra from the My 1st Years Management Team
Posted 1 month ago
The little backpack was lovely but totally spoilt by the cheap iron on name. I wish I had looked closer at the pictures as I assumed the lettering would be embroidered like the animal characters we had added. Disappointed and would have returned if I had been able to.
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Posted 1 month ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com and we will be happy to look into this. Sincerely, Aleksandra from the My 1st Years Management Team
Posted 1 month ago
Amazing personalised service from Aleksandra who was dealing with my order. I felt she really delivered on the special personalise ethos of My 1st years . Lovely items too.
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Posted 1 month ago
Hi, thank you so much for your kind words! We’re thrilled to hear that we provided such personalised service and that you’re happy with your items. It means a lot to us that our ethos comes through in your experience! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Excellent quality! Very pretty. Better than I expected. Will definitely buy from this company again
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Great service and wonderfully wrapped! Thank you x
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Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Absolutely beautiful little backpacks fir my twin grandsons the quality is amazing they really are beautiful , and they come in a lovely gift box well worth the money .
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Lovely quality products, would highly recommend
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Great products
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Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Very disappointed ordered doll with name on and it's come plain
Helpful Report
Posted 1 month ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 1 month ago
Lovely product. Delivered quickly. Easy to use website
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
One part of the order is missing I have emailed a few days ago and no response
Helpful Report
Posted 1 month ago
Hi, we’re very sorry to hear that part of your order was missing. We can confirm that we replied to your email 6 days ago and offered a replacement at that time. Please do get back to us via email so we can resolve this for you as quickly as possible. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Generally lovely solid toy box, lovely design. Quite unimpressed by the dullness of the design though, colours on the website show strawberry and fruits in a nice bright, standout colour. Whereas mine is very dull no matter what lighting in the room. Also the unnecessary holes in the woodwork when the screws are put in from the inside of the box whilst building. No covers provided for these holes which overall lowers the quality of finish.
Helpful Report
Posted 1 month ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. Sincerely, Aleksandra from the My 1st Years Management Team
Posted 1 month ago
A company with excellent customer service, and outstanding staff. Great products with exceptional quality. I would recommend them and will be returning to the site in the future.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Nice but not the quality I was expecting
Helpful Report
Posted 1 month ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. Sincerely, Aleksandra from the My 1st Years Management Team
Posted 1 month ago
Beautiful stacking toy. Excellent quality.
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Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
I ordered this cute little dinosaur for my granddaughter who is two months old. Great quality. I was really impressed with the beautiful packaging. Will definitely shop with My 1st Years again.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
The transporter is good quality
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Posted 1 month ago
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Great product choice. Order process including personalisation very easy. Prompt efficient delivery as promised in beautiful gift box.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
My 1st Years is rated 4.4 based on 2,985 reviews