Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
Hello, thank you for your feedback, and we’re sorry to hear this.
According to our records, the order shows as delivered. We did reach out to you via email over a week ago requesting some additional information, but we haven’t yet received a response. If you still need assistance, please do get in touch with our customer service team, and we’ll be happy to help further.
Best regards, Aleksandra, Management Team, My 1st Years
“I love the toys they are such a good quality and very pretty. A great birthday present idea. The only thing that I have been disappointed about was the packaging. The box is very pretty but it arrived damaged and the sticky label that seals it was ripped. It was for a birthday present otherwise for my own kids I would have not been so bothered. Very happy otherwise!”
Hello! Thanks so much for your lovely feedback—we’re delighted you love the quality and look of the toys! We’re really sorry to hear the packaging didn’t arrive in perfect condition, especially for a gift. Your feedback is incredibly helpful, and we’ll be working on improving this. We’re so pleased you’re happy overall! Best regards,
Shannon, Management Team, My 1st Years
Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
Hello!Thank you for your review—we really appreciate your feedback.
We’re so pleased to hear you were happy with the passport covers overall. However, we’re very sorry that one of the luggage straps was missing—that’s certainly not the experience we want for our customers.
Please feel free to get in touch with us directly so we can put this right for you as quickly as possible.
Thank you again for your support and for bringing this to our attention.Best regards,
Shannon, Management Team, My 1st Years
“Fantastic company and quality products, they are truly made with care and you can see that in the customer service as well. I can't recommend 1st year's enough, worth every penny.”
Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
Hello, thank you for your feedback, and we’re really sorry to hear you were disappointed. We do try to make it clear in our product description that the personalisation is applied to the storage bag rather than the jigsaw itself, but we understand this may not have been as clear as it could have been. We truly appreciate your comments and will take them on board to help improve our communication.
Best regards, Aleksandra, Management Team, My 1st Years
Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
