Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback! We’re so glad you’re happy with your order. We completely understand your point about pricing and will continue striving to offer the best value we can.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I have no idea about the quality of the item. I have not received it, I even paid for the fastest delivery option, it is now over 10 days since i ordered and still no sign of my item. The childs birthday, for which this item was a present, has passed and the family returned to their home in Italy. No possibility of me gettting the present to them.”
Hi, thank you for your feedback. According to our records, this order has been delivered. If you have not received the parcel, please get in touch with our Customer Service team with your order details so we can investigate this further and assist you.
Sincerely, Aleksandra from the My 1st Years Management Team
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback! We’re glad you’re happy with the quality. While we’re based in England, we’re delighted to share our products with customers in Ireland and beyond.
Best regards, Aleksandra, Management Team, My 1st Years
“Very easy and quick to order, the book is lovely and the gift box is a great size to keep baby’s first special memories in. Would definitely recommend this company.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback! We’re glad your order arrived on time. We hope your toddler loves the item. Their reaction is definitely the best measure of its value!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Items are great and arrived fast however I selected for the blue gift box as I wanted it as a memory box for my newborn daughter and there was water damage all over it. Thankfully the stuff inside was okay but it’s meant I’ve had to throw the box”
Hi, we’re very sorry to hear that your gift box arrived damaged. We’re glad the items inside were okay, and we’d be happy to send a replacement box to ensure you have a keepsake for your newborn daughter. Please get in touch with our customer service team so we can arrange this for you.
Best regards, Aleksandra, Management Team, My 1st Years
“I bought 2 gowns, with names on. The gowns were ok. But the embroidery name on one was very poor. The good one was not as good as there advert, but ok. The other was shocking. I contacted them and there answer was to give me £5 credit to spend in there store🤔 this was a present for someone and i am very disapointed.”
Hi, we’re very sorry to hear about your experience and understand your disappointment. We agree that this particular font doesn’t look its best on this product. We’ve checked the details and can see that our customer service team offered a replacement. Please get back to them via email so we can make this right for you.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“2 faulty bags! Ordered a bag for my daughters birthday, only for one of the letters to be put on backwards and completely different colour to advertised on website, I was then told it is supposed to be like that and the customer service sent me the Font sheet of what it was supposed to look like- I was correct, it's on backwards. When realising their mistake then sent me a new bag, but the replacement had the correct lettering but missing the embellishment. So waiting to see if they will send me a correct one. Hopefully 3rd time lucky. The bag itself is nice, and delivery arrived quickly. Would be 5* if it was correct.”
Hi, thank you for your feedback. We’re very sorry that your experience with the personalised bags has not gone smoothly. We completely understand how frustrating it must be to receive items with errors, especially for a special birthday gift.
We’re glad to hear that you’re happy with the bag itself and that delivery was quick. Please be assured that your comments have been shared with our team to help prevent this from happening in future, and we hope your replacement item meets your expectations. We appreciate your patience and understanding.
Sincerely, Aleksandra from the My 1st Years Management Team
