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My 1st Years Reviews

4.4 Rating 3,668 Reviews
83 %
of reviewers recommend My 1st Years

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Great quality !! Cutest backpacks!!
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Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
I can't fault their service , everything I have purchased has surpassed my expectations ,
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Really lovely items, they have gone to NZ and the recipients are delighted.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Your products are very nice and they the presentation is 10 out 10 very pleased
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
The pink rabbit backpack is gorgeous and my 2 year old granddaughter will love it. Her slightly older sister has the bear. They live in Canada
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Very good customer service. Sorted out my problem very quickly.
Helpful Report
Posted 1 month ago
Hello, thank you for your kind feedback. We are pleased to hear that your issue was resolved quickly and that you had a positive experience with our customer service team. If you need any further assistance, please feel free to contact us at any time. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Beautiful bag. The team have been so helpful.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Very good. Customer service (KRISHA) was very helpful.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Top quality products
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Very good quality but expensive
Helpful Report
Posted 1 month ago
Hello, thank you for your feedback. We're glad to hear you’re happy with the quality of our products. We understand that pricing is an important factor, and we continuously strive to offer the best possible value while maintaining high standards. We appreciate your support and hope to serve you again soon. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
This is the second time i have bought a gift from my first years and i will buy again in the future. The quality of the product i bought was exceptional and the recipients have both commented that its a lovely gift. Arrived in good time and embroidered and dispatched within a few days.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Sent for our nephews first birthday and he absolutely adores it. Constantly engaged! It’s just so a wonderful gift.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Beautiful item that goes perfectly in my daughters fairy theme bedroom without being too much. Love it
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Disappointed as we paid for a special box and it came damaged .. I e-mailed with a photo but no response unfortunately 😔
Helpful Report
Posted 1 month ago
Hi, we’re very sorry to hear that your gift box arrived damaged. We completely understand how disappointing that must be, especially after choosing a special packaging option. We’ve tried to locate your previous email; unfortunately, we haven’t been able to find it. We’d really like to put this right for you. We would be more than happy to send you a replacement gift box via express delivery. Please could you email us at support@my1styears.com so we can arrange this for you as quickly as possible. Thanks! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
The lovely Paddington postbox was loved by my Grandson for his 1st birthday. It arrived securely packaged and seems to be lovely quality
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Didn’t receive item, staff unhelpful
Helpful Report
Posted 1 month ago
Hi, we’re sorry to hear that you haven’t received your order and that you feel this way about your experience. Having looked into this, we can see that the parcel was marked as delivered to the correct location. We understand how frustrating this situation can be and we are more than happy to assist you further. To proceed, we kindly ask that you follow the policy and procedures provided by our team, as these steps will help us investigate this matter fully and reach a resolution for you. Thanks! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Fantastic products and customer service absolutely lovely!
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
The package is to die for, it’s so cute. The bag is all I ever wanted, love the sizing and material of it. Good value for the money
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Perfect present for new parents
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Bought the tractor backpack, lunchbox and water bottle for my grandson to take to nursery. They are lovely, really well made anx the personalisation makes them really special
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
My 1st Years is rated 4.4 based on 3,668 reviews