Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“The products I ordered were great. But I have to say that I have had to unsubscribe your emails - you send far too many - I placed my order, got my products I do not want to be bombarded about points earned, products I might like etc etc.”
Hi, thank you so much for your kind words about the products. We’re glad to hear you were happy with your order!
We’re sorry to hear that our marketing emails felt overwhelming. Your feedback is appreciated, and we completely understand that everyone has different preferences when it comes to communication. We’ll be sure to pass this along to our marketing team for review.
If you ever wish to resubscribe or need assistance with anything in the future, we’d be happy to help.
Sincerely, Aleksandra from the My 1st Years Management Team
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“The denim bucket hat arrived beautifully packaged, the quality was incredible and the personalisation stitching was spot on. The only gripe, 0-2 years is a huge size gap, my 3 month old is very likely going to need to wait for next summer before she can style it out in the sun.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“The wooden toys I chose were of high quality subtle colours and beautifully made. Safe and appealing for a boy’s first birthday.
The gifts were tastefully wrapped in a special free box.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I bought the Dumbo soft toy with personalisation and book. This was a fantastic item, really good quality and the elephant sound effects were a bonus I wasn't expecting. In a lovely box that made it feel special. This made a fantastic gift for a baby's christening gift.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I ordered build your own back pack and selected zoo animals, unfortunately they sent it with animal faces, so I was disappointed. I chose to keep it as it was a present and wouldn't have had time to get it replaced.”
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra'
Sincerely, Aleksandra from the My 1st Years Management Team
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“We were sent the wrong bag and not compensated for this. I eventually sorted with customer service - though i found the process upsetting and felt ignored /like i was talking with a robot and not a human. Once the rucksack came i was disappointed with the quality. What i thought was embroidery was a patchy iron on transfer”
Hi, thank you for your feedback, and we're very sorry to hear about your experience. We’ve reviewed the correspondence and can confirm that our team offered every possible resolution available to try and make things right. As requested, we processed a replacement in the end to ensure you received the correct item.
We’re truly sorry that you felt disappointed with the process and the outcome; that’s never how we want any of our customers to feel. Your comments have been shared with the wider team to help us improve moving forward. Thank you again for taking the time to share your thoughts.
Sincerely, Aleksandra from the My 1st Years Management Team
“Item has not turned up as per timeframe given at time of ordering. Very disappointed as it was for a birthday gift and we've now had to source an alternative present.”
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra'
Sincerely, Aleksandra from the My 1st Years Management Team
Hello, thank you for your kind words about the product. We’re so pleased to hear you’re happy with the quality!
We’re sorry to hear that the delivery time didn’t meet your expectations. We understand how important timely delivery is and will continue working to improve this aspect of our service. Your feedback is truly appreciated. Thanks again for your support!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Love the bags and lunch bag. Only small thing is that there is only one zip for the main pockets. I find it’s always better to have two zips for each side”
Hi, thank you so much for your lovely feedback! We’re thrilled to hear you love the bags and lunch bag.
We really appreciate your suggestion about the zips. That’s a great point, and we’ll definitely share it with our product team as we continue to look for ways to improve our designs. Thanks again for your support and helpful input!
Best regards, Aleksandra, Management Team, My 1st Years
“Ordered my son his first personalised backpack and it's absolutely beautiful! The item came super quick, the quality is great and I'm so excited to see him use it for years to come!”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better!
Best regards, Aleksandra, Management Team, My 1st Years
