Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better!
Best regards, Aleksandra, Management Team, My 1st Years
“I love the products at My 1st Years, it is now my no.1 website! ! I love the choice, variety, the personalisation and I'm never disappointed. The quality, price and speed of delivery is fantastic. Keep up the good work!”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better!
Best regards, Aleksandra, Management Team, My 1st Years
“Beautiful blanket, very good quality material and the sign writing was very well stitched. Would definitely recommend. Also arrived in a lovely keepsake box”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback, and we're sorry to hear the product was smaller than expected. We do our best to provide accurate measurements and detailed descriptions on our website to help customers make informed choices, but we understand it can still be disappointing if the item doesn’t meet expectations. We really appreciate you taking the time to share your thoughts and will pass your comments along to the team.
Sincerely, Aleksandra from the My 1st Years Management Team
“Very happy with everything I have been buying gorgeous stuff off this website since I had my own baby and loved everything really good value for money!!”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better!
Best regards, Aleksandra, Management Team, My 1st Years
“I purchased some personalised booties, a personalised blanket and personalised robe. All were great quality. The embroidery was neat and tidy. All gifts were greatly appreciated for my new born grandson. Despatch & Delivery times were good. I would buy again and recommend this company. Thank you”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re sorry to hear you had trouble receiving your order.
After checking the delivery details, we can see that the door number was missing from your order, which may have caused some confusion for the courier. As a result, the parcel was left with your neighbour to ensure it was safely delivered.
If you still haven’t received it or need further help, please don’t hesitate to contact our customer service team.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I was very disappoint with the verse which was in a card, there was a large gap between the name, I have emailed and got no response back.
I have bought from the company for a number of years and iv always been really pleased with everything I purchased.”
Hi, thank you for your feedback, and we’re very sorry to hear about your recent experience.
We completely understand how disappointing it must have been to receive a card with a formatting issue, especially when you’ve been happy with your purchases in the past. Please accept our sincere apologies for any frustration caused.
We’d also like to mention that we responded to your email within an hour of receiving it, but we didn’t hear back from you. It’s possible our reply may have gone to your spam or junk folder, so we’d encourage you to check there just in case.
We truly value your continued support over the years and would love the opportunity to put this right. Please feel free to get back in touch, and we’ll ensure your concern is handled as a priority.
Thank you again for bringing this to our attention.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra'
Sincerely, Aleksandra from the My 1st Years Management Team
“Products lovely and tracking of delivery accurate. I have ordered twice now in the last few months but no gift message was included. This is very disappointing.”
Hi, thank you for your kind words about our products and delivery tracking. We’re so pleased to hear you’ve ordered from us more than once.
We’re very sorry to hear that your gift message was not included. After checking your order, we can confirm that no message was saved on our end, which meant we weren’t able to include it. We understand how important those personal touches are, especially for gifts, and we’re truly sorry for the disappointment this caused.
Thank you again for your feedback, and we hope to continue delivering products you love.
Best regards, Aleksandra, Management Team, My 1st Years
“I am so happy to have found your company. I love your products. They are adorable, durable, sustainable, interactive, and, best of all, my grandsons love them.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“This was bought as a new baby arrival present & was sent direct to them. I have not seen it so I can’t comment on quality etc but I hope it is good & the mum & new baby like it.”
Hi, thank you so much for your purchase and for choosing our product as a gift for the new arrival! We hope the mum and baby love it as much as we enjoyed preparing it.
If there’s anything we can assist with in the future, please don’t hesitate to reach out. Thanks again for your support!.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I've bought this cute gift well in advance for a friend's 6 month old baby for her first birthday. All I can say for now, is it's really cute, well made and comes in a lovely gift box. Very pleased with this purchase.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
