Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My 1st Years Management Team
Hi, thank you for taking the time to share your feedback. We sincerely apologise for any inconvenience you may have experienced, and we appreciate the opportunity to address your concerns. We understand that your experience did not meet your expectations, and we want to assure you that we take your feedback seriously. We would greatly appreciate the opportunity to discuss your experience further. Would you mind looking into the email I sent recently so we can look into having this resolved ASAP?
Thanks so much! Shannon- My 1st Years Management Team.
Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My 1st Years Management Team
Hi, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We understand the importance of timely delivery and regret that we were unable to meet your expectations in this instance. At My 1st Years, we always strive to provide the best service possible to our valued customers. We understand that certain orders may be time-sensitive, and we recommend choosing our express delivery service for urgent needs. This option ensures quicker delivery and can help meet your deadlines more effectively. Your satisfaction is of utmost importance to us, and we are committed to improving our services based on valuable feedback from customers like you. Please feel free to reach out to support@my1styears.com with the subject 'Feefo - Shannon' with any further comments, concerns, or suggestions you wish to share. Shannon- My 1st Years Management Team.
Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My 1st Years Management Team
“Such a beautiful product. First time I used My 1st Years. Fabulous quality and beautifully packaged, my 8 month old grandson will stay warm and cosy in this beautiful greasing gown. I’ll be back 😃”
Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My 1st Years Management Team
Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My 1st Years Management Team
Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My 1st Years Management Team
Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My 1st Years Management Team
“Beautiful bookcase and extra special because you can personalise it. My daughter loved it and it’s full of books already.
The free gift was an added bonus, we chose the gingerbread man, ready for Christmas 2026.”
Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My 1st Years Management Team
Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My 1st Years Management Team
“Great products and service.
After buying a bag for my grandson, only to find his mum had already bought it, I feel they went above and beyond to allow me to order something else. Thanks so much
Wil definitely recommend you to friends and family.”
Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My 1st Years Management Team
“Ordered my daughter a bunny and blanket for her newborn son our first grandson , they were lovely quality and really quick next day delivery and personalised , really happy with them and she loved them”
Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My 1st Years Management Team
“The stand came flat-packed but parts were clearly labelled and the instructions were easy to follow. Once built I was really happy with how sturdy it was and the picture and personalised name looks great. My grandson loves it.”
Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My 1st Years Management Team
Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My 1st Years Management Team
“Unfortunately the gift i ordered didnt arrive by the advertised date- it was only sent on the date it was due to arrive meaning I was unable to gift it. I contacted customer services who were unhelpful surrounding the matter and was unable to offer any resolution”
Hi, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We understand the importance of timely delivery and regret that we were unable to meet your expectations in this instance. At My 1st Years, we always strive to provide the best service possible to our valued customers. We understand that certain orders may be time-sensitive, and we recommend choosing our express delivery service for urgent needs. This option ensures quicker delivery and can help meet your deadlines more effectively. Your satisfaction is of utmost importance to us, and we are committed to improving our services based on valuable feedback from customers like you. Please feel free to reach out to support@my1styears.com with the subject 'Feefo - Shannon' with any further comments, concerns, or suggestions you wish to share. Shannon- My 1st Years Management Team.
Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My 1st Years Management Team
“The backpack is lovely. The delivery process wasn’t great. All took longer than expected and only just got it in time. Communication about that issue was challenging. It was hard to get an answer as to how long it would take they just said there had been delays. Probably would think twice about ordering from them again.”
Thank you so much for sharing your experience. We’re really happy to hear that you love the backpack, but we’re truly sorry for the delays and the frustration you faced trying to get updates on your delivery. We completely understand how stressful that can be, especially when you were cutting it close on timing.This isn’t the level of service we want for our customers, and we genuinely appreciate you bringing this to our attention. Your feedback helps us improve both our shipping processes and communication.
Best regards,
Shannon, Management Team, My 1st Years
Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My 1st Years Management Team
Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My 1st Years Management Team
