“I got a personalised Blanket& Soft Lion for my nephew from India. Though it hasn't got to India yet, we were soo excited to send this to them!
The personalisation makes it just that more special & something to treasure.
Great for a gift and very professionally made.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com.
Sincerely, Aleksandra from the My 1st Years Management Team
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Absolutely love the gifts I bought for my granddaughter's first birthday - the whole family were very impressed. Superb quality, amazing packaging in beautiful box and speedy delivery. Exceeded expectations, would highly recommend. Thank you.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I ordered baby walker for my grandson but it was damaged unfortunately but the team at my1styears soon rectified the problem and send replacement by express delivery
Lovely toy and am sure my grandson is going to love it”
Hi, thank you for your kind words! We’re so sorry the baby walker arrived damaged, but we’re glad our team could quickly resolve the issue and get a replacement to you. We hope your grandson has lots of fun with his new toy!
Best regards, Aleksandra, Management Team, My 1st Years
“I ordered the small grey elephant for my expected first grandchildren. The quality is top notch, the fur is so soft. It is absolutely beautiful. The embroidered "name" in the ear is gorgeous. I knew it would be I have bought many fires teddies from you.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback, and we’re very sorry for the inconvenience caused by the emails. We’ll make sure we pass your feedback to the relevant team.
Sincerely, Aleksandra from the My 1st Years Management Team
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I have used this company a few times and although I have been pleased with the items I have had problems with receiving damaged gift boxes which results in delays but their customer service is very good however I have had another order in the ladt few weeks and again the gift box was damaged and one of the items had marks on it but the customer service was quick to send out replacements however the Evri company have never delivered the replacement order and I am still waiting so I must admit that even although the customer service is good I'm not sure if I would order again as it is quite disappointing and takes away any pleasure of receiving the order as it delays the time to give the baby gift.”
Hi, we’re so sorry to hear about the repeated issues with damaged gift boxes and your recent replacement order. We completely understand how frustrating this must be, especially when sending a gift. Please be assured that we’ve raised an investigation with Evri regarding your replacement. Could you get in touch with our customer service team so we can resolve this as quickly as possible? We truly appreciate your patience and hope we can restore your confidence in us.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback! We’re glad you love the products, and we’re very sorry that the gift box arrived squashed and torn. Please get in touch with our customer service team so we can resolve this for you.
Sincerely, Aleksandra from the My 1st Years Management Team
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Absolutely love my son’s new backpack and bottle for nursery. Amazing quality and so much choice to choose from. The customer service is amazing and fast too.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I am really pleased with this Jacket the quality is amazing and i got it personalised and it is so cute. I am looking forward to giving it as a gift and the box it came in makes it look very special.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“This is the second time I have bought a personalised pink cat toddler handbag. The first was for a great niece who has loved it ever since and takes it everywhere. This one is for another great niece who I am sure will love it just as much. I look forward to buying one for my new grand daughter when she's older. The quality, packaging and service is just as good as ever.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re very sorry to hear that you haven’t received your order. Please get in touch with our customer service team so we can investigate and resolve this for you as quickly as possible.
Sincerely, Aleksandra from the My 1st Years Management Team
“Happy with the order but the delivery took longer than it’s on your policy. Little disappointed because that was a birthday gift for our friends so we had to give him later . And also one of your colleagues was offering me a little refund back but I think she forgot about it. I used to order from My 1st year so this time I was very disappointed.”
Hi, we’re very sorry to hear about the delay and the disappointment it caused, especially as it was for a birthday gift. Please get in touch with our customer service team so we can look into the refund and resolve this for you. We really appreciate your past loyalty and hope to make things right.
Sincerely, Aleksandra from the My 1st Years Management Team
