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My 1st Years Reviews

4.4 Rating 3,032 Reviews
83 %
of reviewers recommend My 1st Years

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Ordered a personalised hat, lovely product and packging. Arrived timely.
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Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Will definitely be shopping here again as there is so many lovely products and I need them all! When I emailed about a query they were very quick and accommodating.
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Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Absolutely loved this little gift for our friend's baby boy. Gorgeous teddy and bath robe set, which was so soft and a beautiful forest green colour. Will definitely be buying from here again!
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
The gifts I purchased are perfect for my granddaughters 1st birthday beautiful wooden toys.
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Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Packaging wasn’t good , didn’t rap the cloths in tissue and was mixed with bag pack and the cloths didn’t have nice smell . The colour of cardigan wasn’t as shown in the picture and it was a bit dull colour .
Helpful Report
Posted 4 months ago
Hi, we’re very sorry to hear that your order didn’t meet your expectations. Thank you for bringing these issues with the packaging, scent, and colour to our attention. We’ll be reviewing this with our team to improve for the future. Please get in touch with our customer service team so we can resolve this for you. Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Everything was perfect ❤️
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Extremely pleased with my purchase from My 1st Years. The personalised backpack arrived quickly and in a lovely presentation box. My Goddaughter wawas delighted with it.
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Amazing products and amazing customer service!
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Product I ordered was for a christening present The mum said it was beautiful
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Delighted with the gorgeous dolls house, which was a birthday present for my granddaughter. All the furniture sets came beautifully boxed and seem sturdily built.
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
The bag is lovely but it's quite allot smaller than I imagined, I got the small backpack to replace her changing bag and probably should of gone for the biggger size (my fault for not checking the sizes). I can just about fit a few nappies, a pack of wipes and a change of clothes. I use the 2 bottle holders at the side for a juice cup and bottle which is convenient. The embroidering on the name is coming undone on one of the letters and I have only used it a handful of times. I can fix this quite easily but thought it was worth mentioning. Other than that I would recommend, the bag itself is lovely. It is quite expensive but I would probably repurchase!
Helpful Report
Posted 4 months ago
Hi, thank you for your detailed feedback! We’re glad to hear you love the bag and find the side bottle holders convenient. We appreciate you highlighting the issue with the embroidery. We’ll be reviewing this with our quality team to prevent it in the future. Thank you also for noting the size; your comments will help other customers make the right choice. Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Beautiful personalised gift and it came next day! Couldn’t be happier!
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Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Absolutely great service ! We had to make an amendment which was our fault, emailed company, Krisha emailed back within minutes to say amended had been done, received our item within a week, loved the personalised dressing it’s beautiful.
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Lovely product “Elsie giraffe” however I was disappointed the message I had included for my new niece wasnt included.
Helpful Report
Posted 4 months ago
Hi, thank you for your feedback! We’re glad you love Elsie Giraffe, and we’re very sorry the message for your niece wasn’t included. Please get in touch with our customer service team so we can resolve this for you and make sure your special message is added. Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Perfect Christmas stocking for my Baby girls first Christmas! Absolutely beautiful.
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
I bought a personalised bath robe for my great nephew and it is absolutely gorgeous! Really good quality and his mummy and daddy loved it! Paying for the box packaging was well worth it too and added an extra special touch. I will be recommending and buying from you again! Thank you! 🫶
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Perfect 1st birthday gift. The person I gave it too long bed it for her little one, even her 3year old brother loved it!
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Absolutely gorgeous gave it to my granddaughter on her first birthday yesterday Well worth the money and very quick delivery Bought her a few pieces last year for her first Christmas Every little detail is impeccable Thankyou
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
The quality of the products are fab. The speed of delivery is great
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Colour wasn't as shown on website and fabric felt poor quality. I previously got similar from a different website and wish I'd got the same for this gift as it just looks a bit like a old dust cloth
Helpful Report
Posted 4 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. Sincerely, Aleksandra from the My 1st Years Management Team
Posted 4 months ago
My 1st Years is rated 4.4 based on 3,032 reviews