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My 1st Years Reviews

4.4 Rating 3,031 Reviews
83 %
of reviewers recommend My 1st Years

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Very good service. Very good quality. Fast delivery.
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Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Highly recommend good quailty snd well presented šŸŽ
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Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Just perfect šŸ˜
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Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Item arrived broken, gift box badly damaged. It was clear it was packaged that way.
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Posted 4 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 4 months ago
Thru product was very good quality, and looked amazing, all queries answered and resolved very quickly
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Lovely quality product, great embroidery too!
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Purchased and personalised baby blanket for a new great grandson who lives in Canada it’s going out to him. Excellent quality
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
. We ordered a transporter for our 11 month old Grandson. It is absolutely lovely with his name on the front and will be a much loved Christmas gift.
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Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Lovely little personalised dressing going for my grandsons first birthday. Present box damaged so I sent an email. Easily organised to send a replacement which came very quickly. Great customer service. Thank you .
Helpful Report
Posted 4 months ago
Hi, thank you so much for your lovely review! We’re delighted to hear that the replacement was organised quickly and that you’re happy with our service. We hope your grandson loves his personalised dressing for his first birthday. Thanks again for your kind words and support. Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Happy with the product However I ticked the option of free gift bag and unfortunately never received the gift bag
Helpful Report
Posted 4 months ago
Hi, thank you for your feedback. We’re sorry to hear about the confusion. The gift bag is not included for free, but we do offer a free gift box, which was sent along with your order. We hope you’re still enjoying your product, and thank you for your feedback! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
I love the quality of my chosen gifts, that were carefully and speedily dispatched. However my experience was spoilt by the couriers, namely Evri, who misled me when my parcel didn’t arrive. After much stress, searching and following an investigation, my parcel mysteriously arrived without further communication from Evri. First class products yet poor courier service.
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind words about the quality of our products. We’re delighted to hear you’re happy with your gifts! We’re very sorry that your experience was affected by the delivery service. We completely understand how frustrating it must have been to deal with the confusion and lack of communication from Evri. Please rest assured that we’ve shared your feedback with them to help improve their service. We truly appreciate your patience and hope that, despite the delivery issues, you and your loved ones enjoy the gifts. Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Nice product but looked like it had already been opened when it arrived, which was a shame as it was a gift
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Posted 4 months ago
Hi, thank you for your feedback. We’re sorry to hear this caused disappointment. The product was opened by us in order to personalise it. We hope that, despite this, you’re happy with the finished personalised item and that it makes a special gift! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Parcel arrived in super quick time. Presentation box a special surprise and sage backpack adorable with name embroidered. I am sure great grandaughter will love having her very own backpack for nursery.
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Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Good quality and easy to shop
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
First purchase with my 1st years but after seeing the little green dinosaur set personalised with a custom name i had to have it, quite costly but definately worth it, delivered in less than a week Will definately recomend! Thank you
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Amazing products - such high quality! Delivery was super fast and efficient, will definitely be coming back and would recommend to anyone buying for a small child. There’s such a variety of products to choose from.
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Gorgeous cotton baby blanket for our great granddaughter embroidered with bees, flowers and her beautiful name, Anaya. Good quality and excellent service. Thank you.
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Ordered matching wellies and raincoat. Stitching on wellies is appalling, sent emails with evidence and no reply or update. Should have never been sent out for delivery in this condition.
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Posted 4 months ago
Hi, we’re very sorry to hear about the issues with your order. This is certainly not the experience we want for our customers. We have emailed you on two occasions regarding the matter but haven’t heard back. Please could you check your junk or spam folder in case our emails ended up there? We’d really like to resolve this for you as soon as possible. Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Excellent customer service
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Gift for a friend they absolutely loved it they said it was the best present they had received which is so nice to hear. .
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
My 1st Years is rated 4.4 based on 3,031 reviews