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My 1st Years Reviews

4.4 Rating 3,786 Reviews
83 %
of reviewers recommend My 1st Years

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Lovely present for a friends new baby boy Charlie nice keep sake too.
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
High quality lovely item, informed all along. Very pleased.
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Parcel left on door step not in safe place was not at home come home to no parcel spoke to evri agreed it was there fault and spoke this company asked for crime reference got that and still won’t refund me after they said they would after doing all that waste of time horrible customer service never again now contacting bank to get my money back as they are still ignoring me and not refunding me been over a week
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Posted 6 months ago
Hi, we’re unable to continue discussions with anyone using extremely offensive language or failing to treat our staff with respect. We can also see that the form we requested has not been completed, and that you have contacted your bank regarding this matter. Please be assured that we have provided all the necessary information to the bank to assist with your claim. Regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Beautiful pull along train with building blocks. A time piece and educational.A beautiful present for my granddaughter
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Brilliant quality and service.
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
I have not been disappointed with any items ordered. In fact, they have exceeded my expectations The despatch & delivery is outstanding and those fabulous boxes you receive with your order packaged so beautifully. Highly recommend this company
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
I never received my order and left with no presents for my daughter’s 1st birthday.
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Posted 6 months ago
Hi, we’re very sorry your order was delayed. We understand how disappointing this must have been for your daughter’s 1st birthday. We received your email confirming that you wished to receive a full refund, so we cancelled your order as requested. This is why the items were not delivered. We appreciate your understanding, and if there’s anything else we can help with, please don’t hesitate to get in touch. Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Excellent delivery service and product looks extremely well made and pretty. Overall all I’m extremely pleased
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
The bag I purchased for my son was so cute and good quality. Original
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Excellent bag I love the colours. High quality material will definitely shop again.
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Fantastic quality penguin robe and half price too. So cute . Would definitely recommend 👌
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Very lovely gift
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Quick to send product. Never any issues, and high quality products.
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
nothing really wrong with them
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Posted 6 months ago
Hi, thank you for your feedback. We’re glad to hear there wasn’t anything wrong with your order. If there’s anything we could do to make your experience better next time, we’d love to hear your suggestions! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Exceptional quality and beautifully packaged.
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Quality products sent in lovely gift box. Easy to use website and quick efficient turnaround to delivery.
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Received on time. Loved the bag. Looks great in the gift box. Overall fantastic
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Very pleased
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Such a disappointing purchase for two reasons: 1. When the stocking and present sack arrived, the red fabric had run onto the white trim, turning it a light pink colour. 2. The name is NOT embroidered, although the description and picture make it look like it is. It’s actually a gaudy yellow-gold iron on name. It’s such a shame as it looks beautiful but it was a complete rip off which I returned the same day. The only good moment of the whole mess was Irena’s excellent customer service arranging the return and refund so swiftly.
Helpful Report
Posted 6 months ago
Hi, thank you for taking the time to leave your feedback. I’m really sorry to hear that your order didn’t meet your expectations. I completely understand your disappointment. We appreciate your kind words about the customer service team. We are glad they were able to help with the return and refund quickly. Your feedback regarding the product is very important, and we’ll be reviewing this with our team to prevent similar issues in the future. Thank you again for bringing this to our attention. Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Beautiful little pram for my 12 month old granddaughter.. well made and very quick delivery
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
My 1st Years is rated 4.4 based on 3,786 reviews