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My Doll Best Friend Reviews

4.9 Rating 1,867 Reviews

99 %

of reviewers recommend My Doll Best Friend

Company Reviews

Product Reviews

4.9

Based on 1,867 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 28th April 2024

My Doll Best Friend 5 star review on 28th April 2024

My Doll Best Friend 5 star review on 28th April 2024

My Doll Best Friend 5 star review on 28th April 2024

My Doll Best Friend 5 star review on 27th April 2024

My Doll Best Friend 4 star review on 24th April 2024

My Doll Best Friend 4 star review on 23rd April 2024

1000

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am honored to have been picked for the Chosen event. The communication was quick and friendly. My only negative experience was with the shipping, my package came damaged through to the very box containing the doll. I don’t believe she was harmed but the box is beyond destroyed and I am unable to display it :(”

Posted 1 year ago

“Perfect transaction. Shipped promptly. Very well packaged. Love my new doll.”

Posted 1 year ago

“Lovely doll. Super fast shipping”

Posted 1 year ago

“Very good communication and good quality”

Posted 1 year ago

“I try to find the items I need locally (I'm in the USA) but when I cannot, My Doll Best Friend is where I find items for my Gotz Happy Kidz, especially shoes/accessories. They are always willing to combine shipping to make the least expensive option, and my packages have always arrived within a reasonable amount of time, well packaged, and intact, with accurate tracking. I keep a shopping cart open, and then when I buy a doll, the smaller items usually ship along with it for little to no extra cost. Customer service is excellent! The quality, selection, and ability to pre-order a lot of items is important to me.”

Posted 1 year ago

“Paloma looks so beautiful. I was so thankful that I got one of her. The shipping to Germany was fast and easy. I'm looking forward to ordering from mydollbestfriend again.”

My Doll Best Friend 5 star review on 4th October 2022

My Doll Best Friend 5 star review on 4th October 2022

My Doll Best Friend 5 star review on 4th October 2022

Posted 1 year ago

“Très contente de mon achat chez My Doll Best Friend , les infotmations ont été claires et simples et le suivi de la commande comme de la livraison parfait.”

Posted 1 year ago

“Ich liebe my doll bestfriend, kaufe hier oft Puppen, super service”

Posted 1 year ago

“Always a pleasure to buy from MDBF ! Fast delivery tracked and helpful advice when needed. The range of dolls and accessories is amazing.”

Posted 1 year ago

“I am very happy with the purchase made. The package arrived quite quickly and very well packed. Highly recommended.”

Posted 1 year ago

“Все прошло отлично”

Posted 1 year ago

“It is very convenient to shop. Fine and fast. I am satisfied with the work of the store. I recommend the store.”

Posted 1 year ago

“Excellent friendly service, items come well-packed and they arrive quickly, too.”

Posted 1 year ago

“Thanks to the store for the excellent work! I bought dolls more than once. I liked everything very much. Quick assembly and dispatch. My last purchase is a Paloma doll. I am very glad! I will be waiting for more new products!”

My Doll Best Friend 5 star review on 2nd October 2022

Posted 1 year ago

“Очень довольна! Заказ офоомлен быстро, оперативно. Куколка-само чудо! Спасибо! Мира и добра.”

My Doll Best Friend 5 star review on 2nd October 2022

Posted 1 year ago

“Highly recommend. I had a query and someone was able to help me almost immediately. I would definitely buy from here again.”

Posted 1 year ago

“Thank you for the wonderful dolls!”

Posted 1 year ago

“though my experience with MDBF has always been good...because of Brexit the importation taxes are high so I probably will not order...unless exception p.ex. doll being sold out in european countries....”

Posted 1 year ago

“Always be assured of the best service and communication from MDBF. Dolls always arrive in perfect condition and expertly packed. Thankyou.”

Posted 1 year ago

“спасибо огромное!!! кукла чудесная!!!”

Posted 1 year ago

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My Doll Best Friend is rated 4.9 based on 1,867 reviews