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My Doll Best Friend Reviews

4.9 Rating 1,867 Reviews

99 %

of reviewers recommend My Doll Best Friend

Company Reviews

Product Reviews

4.9

Based on 1,867 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 28th April 2024

My Doll Best Friend 5 star review on 28th April 2024

My Doll Best Friend 5 star review on 28th April 2024

My Doll Best Friend 5 star review on 28th April 2024

My Doll Best Friend 5 star review on 27th April 2024

My Doll Best Friend 4 star review on 24th April 2024

My Doll Best Friend 4 star review on 23rd April 2024

1000

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second doll that I have purchased for my wife from this company. As with the first I was kept upto date re delivery all the way through the process. The first doll was everything my wife wanted and she was very happy. We will have to wait until Christmas for her reaction to this one, I am sure it will be positive as she chose it after all.”

Posted 1 year ago

Hi Alan, Thank you very much for your review for the doll that has arrived safely, and you are saving for a Christmas gift. Enjoy your Christmas celebration, and thank you for coming back to us for your dolls. From My Doll Best Friend

Posted 1 year ago

“Very straightforward website to use. Ease of purchase. Next day delivery. Cannot fault this company”

Posted 1 year ago

“Smooth transaction, fast shipment, nice item. Highly recommendable. Thank you.”

Posted 1 year ago

“I had a concern and customer service responded right away. They were kind and helpful. This shop is a wonderful place to buy a doll.”

Posted 1 year ago

“My doll was on preorder. I was kept up to date with a short delay from the supplier, shipping and tracking. She arrived quickly to me in Australia, well packed and in perfect condition. I’m very happy with the service from My Doll Best Friend and would buy from them again.”

Posted 1 year ago

“I was going to be out of town when Gotz Little Kidz Zoe was being shipped so I request to have my girl held until I returned home. She arrived very quickly and safely after I returned home. I enjoy doing business with My Doll Best Friend Ltd.”

Posted 1 year ago

“Very cute doll, with a French style of outfit”

Posted 1 year ago

“Все супер. Спасибо”

Posted 1 year ago

“On August 30th I received an email from you that my order number 2000000737 has left your warehouse. I used the tracking number LTN211150067N1 and my order was last scanned on September 6th at Machelen. The letter states that the delivery time is 6-8 days, but much more has already passed. I should be worried about the delivery of my order. It's still on the way and I don't know where it is. Could you please clarify the location of my parcel?”

Posted 1 year ago

“Exceptional service from MDBF as always. My adorable Little Kidz Zoe doll arrived in record time. I very highly recommend MDBF to all lovers of beautiful dolls. Their selection, quality and ease of ordering is the best around!”

My Doll Best Friend 5 star review on 16th October 2022

Posted 1 year ago

“MDBF is a wonderful doll shop offering a wide variety of all kinds of dolls. Moreover they are very much up to date and provide the newest release and information. Whenever special editions are quickly sold out in Germany they have some of them in stock most times. The process of order and delivery is easy and transparent; if any problems, they help you. Just need a bit patience sometimes. I'll definitely buy again!”

Posted 1 year ago

“10 Stars , I would highly recommend this doll shop , Love my Gotz Doll and outfit , I also have rainbow on preorder ,Always a pleasure to order from this business. Fast shipping to the US, I cant say enough about this shop very happy :)”

Posted 1 year ago

“I have always been very happy with the service and friendliness of MDBF. When ever I have had questions or need help they were quick to respond and just as quick to solve and make my buying experience the best it can be. This shop is the first place I check when a new item has been introduced to us doll people as she will make certain to check on it for me. I really enjoy the blog as well and enjoy reading older articles when something as piqued my interest. I am one very happy doll collector customer with My Doll Best Friend!”

Posted 1 year ago

“I was served very professionally and was very pleased with the transaction. The shipment to Germany was smooth.”

Posted 1 year ago

“First time I got picked for a Chosen Doll! Everything went smoothly. Doll arrived promptly and in perfect condition. Tracking information was accurate. Thank you very much. Will definitely buy another :)”

Posted 1 year ago

“Alles in Ordnung.”

Posted 1 year ago

“I’m very happy with my new doll and found everything exceptionally good. I look forward to future endeavours and new dolls.”

Posted 1 year ago

“Always a pleasure to order from this business. Fast shipping to the US.”

Posted 1 year ago

“Always a pleasure to do business with My Doll Best Friend. Courteous, fast shipping and always ready to answer questions. Great selection of dolly merchandise.”

Posted 1 year ago

“The best company to buy a dolls from! Always happy with all purchases!”

Posted 1 year ago

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My Doll Best Friend is rated 4.9 based on 1,867 reviews