My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,010 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 20th September 2025

1165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful doll, I love her. Good price for good quality.”

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Posted 1 year ago

Thank you so much for your 5 star rating of My Doll Best Friend, Adana! It's so wonderful to hear that you appreciate the good price and quality. We are really grateful for your kind words and we adore your photo posted with the review of Alejandra!

Posted 1 year ago

“I first bought from my doll best friend in 2012 Maxine was very helpful with any information I asked. MDBF look after their customers from first contact until you're happy with their purchase. They have a wide variety of products to choose from. That's why I keep buying from MDBF.”

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Posted 1 year ago

“Love, love this shop, best dolls and service.”

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Posted 1 year ago

“Thank you ! All perfect ❤️”

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Posted 1 year ago

“As it is a Christmas present for my 2 year old granddaughter it hasn’t been played with yet but the size is perfect”

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Posted 1 year ago

“Highly recommended. We are in Australia and postage took about 3 weeks. My daughter is so in love with her new baby that can wear her clothes when she was a baby. Thank you my doll best friend 😊”

My Doll Best Friend 5 star review on 9th November 2023

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Posted 1 year ago

“I preordered Gotz Little Kidz Cathy and everything worked perfectly. Beautifully packed and shipped to Canada. I'll certainly be comfortable ordering again.”

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Posted 1 year ago

“Always packed well and arrives quickly! A go to shop for collectable dolls where you can find the exclusives or shopping for a child.”

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Posted 1 year ago

“Fabulous variety of Dolls outfits and accessories I just love this Company quick delivery quality goods. Bev”

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Posted 1 year ago

“The most beautiful selection of dolls, I usually stick to companies like Amazon when ordering online but couldn’t find anything near as lovely as the dolls you stock, and will definitely buy from you again, really fast delivery, great price and great communication.”

My Doll Best Friend 5 star review on 4th November 2023

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Posted 1 year ago

“Wow! Great service! Doll arrived within a couple of days, and it's absolutely beautiful. Tucked away now for my grandaughters birthday in January, but she will love it!!”

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Posted 1 year ago

“Absolutely beautiful!!”

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Posted 1 year ago

“I have bought this doll for my granddaughters Christmas present I was absolutely over the moon with it when it arrived very good quality for money and a good size I’m sure she will love it Christmas morning and a good price in the bargain very happy”

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Posted 1 year ago

“Excellent customer service. Fast delivery and packed with care. My Doll Best Friend is an excellent business and I would certainly recommend them.”

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Posted 1 year ago

“My grandaughter absolutely loves her reborn doll , the new addition to our family , very happy customer”

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Posted 1 year ago

“Bebe linda. tal como mostra na foto é super fodinha”

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Posted 1 year ago

“Very sturdy stand which supported my porcelain doll securely. Quickly sent and well packaged”

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Posted 1 year ago

“I love the Fashion Friends dolls I buy from My Doll Best Friend. I’m playing with dolls again!”

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Posted 1 year ago

“Very disappointed in this doll, not made well at all, also came with a damaged box. Was for a present so there wasn’t a lot I could do, otherwise wise would have been returned.”

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Posted 1 year ago

Dear Dawn, We are genuinely surprised to receive this 1 star feedback for this doll. This doll is very popular, one of the most popular dolls, and we have sold many over the past few years. We will move this to a product review rather than a merchant review. We can only apologise for your disappointment with your purchase and box, that's not what we want at all for our customers, and we are sorry you didn't have time to return it if you didn't like it. Nevertheless, we hope the recipient is delighted with the doll. Kind regards, My Doll Best Friend

Posted 1 year ago

“As an adult collector of dolls from Antique to modern, I am so happy to have discovered MY Doll Best Friend quite a few years ago .This shop certainly is the best in the UK for supplying wonderful quality dolls ranging from dolls for toddlers to the collector like myself. They always have a well sourced selection to choose from. Free delivery that is really helpful as other online doll shops charge for all shipping. Dolls are well packed and arrive quick and the staff are so nice. I highly recommend this shop for its excellent choice of dolls and dolls clothing ect.”

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Posted 1 year ago

My Doll Best Friend is rated 4.9 based on 2,010 reviews