My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,018 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 3rd November 2025

1167

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got the opportunity to have beautiful Chosen Theodora. I am glad. Thank you so much. 🥰🥰”

My Doll Best Friend 5 star review on 30th November 2024

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Posted 11 months ago

“I have always got the very best service...and they do have some lovely dolls plus a great variety of shoes and clothes for them”

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Posted 11 months ago

“Purchased a beautiful doll from My Doll Best Friend and the customer service was was very helpful and friendly.”

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Posted 11 months ago

“Thank you for the opportunity to have a Chosen Götz doll. I appreciate it. It's nice of you to find ways to deliver to other countries. I wish continued prosperity and success to My Doll Best Friend!”

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Posted 11 months ago

“Highly recommend My Doll Best Friend! Dolls are beautiful, very fast delivery, and customer service is amazing! I received a doll for my daughter which is a lovely waterproof doll that can be bathed, in the photos it showed a dummy however no dummy was there when delivered, customer service went above and beyond and ordered one to fit and sent it to me free of charge! Really impressed!”

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Posted 1 year ago

“I really like the dolls from My Doll Best Friend.”

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Posted 1 year ago

“Great selection of quality dolls clothes. Fast delivery.”

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Posted 1 year ago

“Fantastic service, high quality items. Love it.”

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Posted 1 year ago

“This site was a real find for me. It enabled me to buy dolls previously only accessible from USA. The site is easy to use and has a wide range of doll lines available. I’ve found communication when I’ve made enquiries excellent with immediate replies from customer service”

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Posted 1 year ago

“Fast shipping”

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Posted 1 year ago

“Lovely doll Well packed and fast shipping.”

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Posted 1 year ago

“Beautiful doll clothing. Always great quality.”

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Posted 1 year ago

“I have bought 3 dolls now for my little girl & she is so in love with them she won’t play with any other dolls now A lovely company with a fast delivery & you can track the delivery especially on the day tells you how many stops to your property which is a great help”

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Posted 1 year ago

“Beautiful stands, good quality, just what I needed!”

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Posted 1 year ago

“Good prices and very quick shipping, would definitely shop here again!”

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Posted 1 year ago

“As an international customer, a lot of what I buy from My Doll Best Friend is unavailable where I live. I've yet to have a problem ordering; my packages arrive safely, very well packaged, and with tracking provided from the day they are shipped. I often purchase smaller items like clothing at the same time as a doll to save on shipping, and customer service has been so cooperative with my doing this! The website descriptions are more detailed than most, and I often refer to them when I need to check on face mold, artist, eye color, etc. My Doll Best Friend is one of my favorite reference sources as well as one of my favorite shops!”

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Posted 1 year ago

“Large selection of dolls, excellent service, good packaging and fast delivery. Thank you!”

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Posted 1 year ago

“Thank you for the wonderful dolls, great selection and great customer service!”

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Posted 1 year ago

“Спасибо большое за куколок! Люблю ваш магазин и желаю успехов вам!”

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Posted 1 year ago

“Prompt international service. Pleased with items I received. Thank you.”

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Posted 1 year ago

My Doll Best Friend is rated 4.9 based on 2,018 reviews