MX5parts Reviews

Name: MX5parts
Address: 1 Orion Court, 5 Rodney Road,,, Portsmouth
Rating: 4.64

4.6 Rating 5,015 Reviews

91 %

of reviewers recommend MX5parts

4.6

Based on 5,015 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

MX5parts 5 star review on 29th June 2025

186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a set of boot lid number plate lights for my Mk 3 MX5 . The old set had a bulb but the new set are LED and the connector is different so at present I haven’t been able to fit them”

Helpful Report

Posted 3 years ago

Hi Peter - To fit these lamps, undo the bulb holder from the old lamp and remove the bulb. The plug from the new LED set then pushes into the bulb holder socket where the bulb was. If you have any further problems fitting them, please don't hesitate to contact us at sales@mx5parts.co.uk - thank you

Posted 3 years ago

“Pretty disappointing, I only really use MX5Parts because for certain parts they're the only seller other than going direct to Mazda. But shipping tracking info never works, fitment of parts is very hit and miss and dispatch takes several days sometimes even though their website continues to claim same day dispatch for orders before 3pm (I've never had an order actually ship same day and arrive the next).”

Helpful Report

Posted 3 years ago

Thanks for your feedback Liam - we have passed these comments to our management team to review and help us to continue to improve going forward. Thank you

Posted 3 years ago

“Fast delivery sadly the part I ordered came in damaged and unusable”

Helpful Report

Posted 4 years ago

Hi Mitchell - we are sorry to learn your parts didn't arrive in a usable condition, we are of course keen to put this right therefore please do email us with what parts were damaged to sales@mx5parts.co.uk - we look forward to hearing from you. Thanks

Posted 4 years ago

“Have not recieved my order yet.”

Helpful Report

Posted 4 years ago

Hi there - sorry you haven't yet received your order. We have looked into this and your order left us on the 2nd July and now shows as 'in transit' with the courier. Given this is an international delivery we believe you may have had an email from the courier company to pay the required duty so that your order can be released and sent to you. Therefore, can we ask that you check to see if you have received this email notification. Alternatively, if you require further assistance please do contact us at sales@mx5parts.co.uk. Thank you

Posted 4 years ago

“Ordered a scuttle plug from site when it arrived it didn’t include a cover , yet on their eBay site for a few pounds more you got two plugs and covers, not impressed anymore.”

Helpful Report

Posted 4 years ago

Hi David - sorry to learn you aren't completely satisfied, if you did want to discuss a return please do contact us at sales@mx5parts.co.uk - thank you

Posted 4 years ago

“Despite the slow delivery of the 2 xWindscreen Cowl Hole Covers, on installing the second of the clips a retaining leg broke off. I had removed the cowls to replace screen washer hoses and the retaining leg had broken off on this original hole cover. So I’ve glued the “new” broken part in, which I should have done with the originals. Don’t waste your money on these hole covers.”

Helpful Report

Posted 4 years ago

Hi Jon - we are sorry to learn you have had issues during fitting. Please send any images you have of the broken part to sales@max5parts.co.uk for us to take a look and review. Thank you

Posted 4 years ago

“Called to add another item to the order as it wasn't dispatched due to stock shortage and was bluntly advise its impossible to amend order. I mean it seems a waste of resource and postage cost, fuel etc because of a systematic or process failure at your end. This is why we can't overcome climate issues and waste of resources.. Due to businesses being uncompromising in situations such as this. For the sake of adding a water pump to the order I have to raise a new order...although you can shop out the entire order and then send me a magnetic drain plug on back order.. It makes no sense to me.. Had to highlight this, not to leave a bad review as I'm happy with what I received. I just can't understand why I couldn't add a water pump to my order but you are able to shop out a magnetic drain plug on back order after anyway...”

Helpful Report

Posted 4 years ago

Hi Mithun - thank you for sharing your experience with us, and we appreciate and understand your viewpoint. Unfortunately, our internal system meant we couldn't fulfil your request as you expressed, however we are in the process of reviewing this and looking at how this can be amended in the future to help us improve. Thank you

Posted 4 years ago

“Order placed 13 days ago and in stock. Still not received. What is very disappointing is that there is no tracking number. Today, this should not exist.”

Helpful Report

Posted 4 years ago

Hi Adrien - sorry to learn your order is taking a while to land, if you require any further updates please email us your order number to sales@mx5parts.co.uk and we will look into this with the courier for you. Thank you

Posted 4 years ago

MX5parts is rated 4.6 based on 5,015 reviews