MX5parts Reviews

Name: MX5parts
Address: 1 Orion Court, 5 Rodney Road,,, Portsmouth
Rating: 4.64

4.6 Rating 5,015 Reviews

91 %

of reviewers recommend MX5parts

4.6

Based on 5,015 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

MX5parts 5 star review on 29th June 2025

186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very well packed, thank you for your swift responce to my order”

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Posted 1 week ago

“Great website for mx5 parts. Always very quick delivery, however this is rather pricey and does not vary depending on what is purchased, so makes you reluctant to order one item if it’s just for something small. They did communicate with me well when making a change to my order which was good. Use them regularly and will continue to use them”

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Posted 3 weeks ago

“Fast delivery!”

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Posted 3 weeks ago

“Terrific helpful team, they answered queries very quickly. Note for customers in Europe you will pay a handling fee despite UK mail charging extra to send to France. My £7 bolts ended up being £25.”

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Posted 3 weeks ago

“Genuine parts but expensive even with 10% discount.”

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Posted 1 month ago

“Its not cheap, but fits perfectly. The worst part is the shipping cost and taxes.”

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Posted 2 months ago

“The part is Mazda quality and easy to fit. It improves the seatbelt movement/ speed on an older model (2007) as mine is but it does not completely cure the slow retraction of the belt which I have cleaned and lubricated. I believe its the age and condition of the retraction mechanism as my car is always roof down which over time means probably quite a lot of dust in the workings and the springs age.”

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Posted 2 months ago

“Hi, my Mk.1 is actually a Eunos Roadster (Japanese import). The windows switch was a perfect fit and works fine, although it was a slightly different style of switch button. The gear lever boot was also a different style but not as good in quality as the original but it works fine. Hope this helps. Thanks. Tony.”

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Posted 2 months ago

“The service was good but yhe web site did not detail that discs came in pairs. On the ebay site it is clrar that discs are in pairs. I ordered from the web site and got 4 discs instead of two. They were also marked front discs on each box and then rejected by my workshop who ordered 2 rear discs from another supplier to complete the work at extra cost to me. The discs were returned and credited to me. The web site should be clear discs are in paurs as is e bay and boxes should be marked with the correct description.”

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Posted 2 months ago

“No problem with the parts or the speed of delivery, both very good. However I did not receive the slanted text version of the sill plates which I had requested.”

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Posted 2 months ago

“Helpful as usual, and thankyou for refunding on unused parts.”

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Posted 3 months ago

“I've recently bought my MX5, mark 3 and wanted to replace some small bits and pieces on it to give it that extra sparkle. This was my first order from MX5 parts and the delivery was swift with good emai communication throughout. The parts arrived quickly and as expected.”

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Posted 3 months ago

“There was no postage applied in the box and as a result I had to pay Royal Mail £7.00 to deliver the item to me. Exceptionally disappointing given that I had already paid £9.95 for shipping….. UPDATE - Brian immediately contacted me and refunded the postage cost to cover the additional - updated this review to cater to this great ultimate service”

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Posted 4 months ago

Thanks for updating your review Simon and apologies again for the error which are pleased has now been resolved. Thank you MX5parts

Posted 4 months ago

“Pièces conforme, introuvable en france, juste un peu long pour arrivé ici , prévoir environ 10/12 jours avec la douane, sinon TOP!”

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Posted 4 months ago

“Bit of a mix up over ordering procedure but a phone call quickly sorted it out and the bumper cover arrived in quick time”

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Posted 4 months ago

“I have no complaint whatsoever with MX5 Parts.......the item purchased was sent promptly. However the item took 6 days to arrive despite being sent by 24hr postage......this being entirely the fault of Royal Mail. I made a complaint which was dismissed. SO I plead that this business sends out their deliveries by another company as Royal Mail are a disgrace !!!!!!”

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Posted 4 months ago

“Parts arrived as ordered and timely. I ordered a xenon bulb kit but it should be pointed out to buyers : you can't fit xenon bulbs into halogen lights you need the whole assembly, so I wasted my money.”

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Posted 4 months ago

“Parts were good but i had to wait some time as they were on back order.”

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Posted 5 months ago

“The website is easy to use, ordering is simple and the items I ordered on each occasion arrived next day. However, they don't seem to provide order confirmation emails nor dispatched emails (I received neither for 2 orders and nothing went to spam either). Consequently I wasn't sure if my order had been received nor whether or not my item has been posted? This wasn't a problem in this instance as the items turned up next day anyway. Also, I broke the first item I ordered so had to order a replacement. I asked for a goodwill discount on the replacement and was told, 'No, we dont have any discounts at the moment', whihc was a slightly odd answer. My fault undoubtedly, but this is the type of thing I do for my customers and lots of other businesses would also; just a 5% discount would have gone a long way. It just felt a little impersonal and less customer oriented than I would expect. All that said, I wouldn't hesitate to use them again.”

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Posted 5 months ago

“Delivered on time. Parts as described. Thank you”

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Posted 5 months ago

MX5parts is rated 4.6 based on 5,015 reviews