“I live in Belgium and I had to add 20€+ for only taxes for this item.
So, to total cost is twice the price of the article...
How do you want me to buy more articles from you with this configuration?
So from now, I will work with european online stores like il.motorsport and zymexx”
Hi - we appreciate and respect your feedback, we always try to keep our shipping costs to a minimum and the costs charged are those that we incur from our couriers, but of course, we do understand your point of view. We hope we can be of service to you again in the future. Thank you MX5parts
Hi Graham - we are sorry you are unable to get tracking information with your order, if you do you require any further assistance our customer services team at email@example.com will do all they can to assist you. Thank you
Hi Peter - To fit these lamps, undo the bulb holder from the old lamp and remove the bulb. The plug from the new LED set then pushes into the bulb holder socket where the bulb was. If you have any further problems fitting them, please don't hesitate to contact us at firstname.lastname@example.org - thank you
“Pretty disappointing, I only really use MX5Parts because for certain parts they're the only seller other than going direct to Mazda. But shipping tracking info never works, fitment of parts is very hit and miss and dispatch takes several days sometimes even though their website continues to claim same day dispatch for orders before 3pm (I've never had an order actually ship same day and arrive the next).”
Hi Mitchell - we are sorry to learn your parts didn't arrive in a usable condition, we are of course keen to put this right therefore please do email us with what parts were damaged to email@example.com - we look forward to hearing from you. Thanks
Hi there - sorry you haven't yet received your order. We have looked into this and your order left us on the 2nd July and now shows as 'in transit' with the courier. Given this is an international delivery we believe you may have had an email from the courier company to pay the required duty so that your order can be released and sent to you. Therefore, can we ask that you check to see if you have received this email notification. Alternatively, if you require further assistance please do contact us at firstname.lastname@example.org. Thank you
“Despite the slow delivery of the 2 xWindscreen Cowl Hole Covers, on installing the second of the clips a retaining leg broke off. I had removed the cowls to replace screen washer hoses and the retaining leg had broken off on this original hole cover. So I’ve glued the “new” broken part in, which I should have done with the originals. Don’t waste your money on these hole covers.”
“Called to add another item to the order as it wasn't dispatched due to stock shortage and was bluntly advise its impossible to amend order.
I mean it seems a waste of resource and postage cost, fuel etc because of a systematic or process failure at your end. This is why we can't overcome climate issues and waste of resources.. Due to businesses being uncompromising in situations such as this.
For the sake of adding a water pump to the order I have to raise a new order...although you can shop out the entire order and then send me a magnetic drain plug on back order..
It makes no sense to me..
Had to highlight this, not to leave a bad review as I'm happy with what I received. I just can't understand why I couldn't add a water pump to my order but you are able to shop out a magnetic drain plug on back order after anyway...”
Hi Mithun - thank you for sharing your experience with us, and we appreciate and understand your viewpoint. Unfortunately, our internal system meant we couldn't fulfil your request as you expressed, however we are in the process of reviewing this and looking at how this can be amended in the future to help us improve. Thank you
Hi Adrien - sorry to learn your order is taking a while to land, if you require any further updates please email us your order number to email@example.com and we will look into this with the courier for you. Thank you