M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team was super helpful in producing and delivering my sofa within the minimum time period they have told me. My sofa is great and have received many compliments. Overall a really good experience.”

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Posted 1 year ago

Thank you for your 5-star review! We are delighted to hear that our team was helpful in delivering your sofa within the timeframe we promised! We are so glad that you are enjoying your sofa and have received many compliments. It has been a pleasure to serve you, and we look forward to hearing from you soon!

Posted 1 year ago

“very good quality”

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Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited! We really appreciate the feedback and it's great to hear that you found the quality to be very good. Thank you again for your kind words!

Posted 1 year ago

“Loved the service, sofa is great better than expected and good quality. Delivery was smooth as well and men delivering super helpful. Thank you”

M Sofas Limited 5 star review on 27th June 2023

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Posted 1 year ago

Thank you so much Laura! We really appreciate your positive review about M Sofas Limited. It's great to hear that the service was great, the sofa was better than expected, and the delivery went smoothly. We are glad that you're pleased and we're thankful that you chose to shop with us!

Posted 1 year ago

“Great sofa, the colour is amazing and it looks really good in our living room. The delivery was prompt and very quick and the guys took all the packaging away. Would definitely recommend Msofa to anyone.”

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Posted 1 year ago

Thank you so much for the fantastic 5 star rating of M Sofas Limited! We are glad to hear that you love your new sofa and that the delivery was smooth and speedy.

Posted 1 year ago

“Excellent service , my sofa was delivered it’s beautiful, such good quality and they set it all up so good many thanks MSofa”

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Posted 1 year ago

Thank you so much for your amazing 5 star rating of M Sofas Limited! We are so glad that you appreciate our excellent service and that your beautiful sofa is of such good quality. We always strive to deliver the highest satisfaction for our customers and are so pleased that we met your expectations. Many thanks!

Posted 1 year ago

“I've ordered wardrobe and it's lovely, and good quality, customer service is great, delivery was fast and professional. Very recommended”

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Posted 1 year ago

“Correct and nicely made sofa delivered on 3rd attempt so bit of a hassle. First sofa wasn't so good as fabric was very loose in many places,2nd delivery came with wrong colors so correct one came on 3rd attempt. However communication with Msofa was smooth and they arrange a new one to be made promptly.Roman sofa is very spacious and comfortable and looks very good. great for movie nights for all the family.”

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Posted 1 year ago

“Really nice sofa”

M Sofas Limited 5 star review on 25th June 2023

Helpful Report

Posted 1 year ago

“Good quality and comfortable sofa. Fast and easy assemble from the delivery team. Recommend!”

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Posted 1 year ago

“Great price very comfortable”

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Posted 1 year ago

“Great service! Quick speedy delivery with really polite delivery men. Love the sofa - fabric is so soft and it’s so comfortable!”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5 star rating of M Sofas Limited! We are thrilled that you love your new sofa and are so glad that we were able to provide an excellent level of service and speedy delivery. We also appreciate your kind words about our delivery men.

Posted 1 year ago

“Bought L shape sofa bed, which was a fantastic purchase and i am pleased with my sofa bed. It was exactly what i needed gorgeous and comfortable. Thank you Msofas for swift purchase.”

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Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited, Rufaella! We're so glad you love your L shape sofa bed! We hope you enjoy your purchase for many years to come.

Posted 1 year ago

“love the sofa! tailor-made color sofa in just 4 weeks, reasonable price, easy to place order online, good quality, very satisfied!”

M Sofas Limited 5 star review on 22nd June 2023

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Posted 1 year ago

Thank you so much Ranthina for your wonderful 5 star rating! We are so glad to hear that you love the sofa, and appreciate your mention of its tailor-made color, reasonable price, easy online order placement, and good quality.

Posted 1 year ago

“Im very happy with the sofa and the staff helping to build it , I highly recommend .”

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Posted 1 year ago

Thank you so much for your 5-star rating, Iwona! We're very pleased that you are happy with your sofa and with the help of our staff during the process. Your endorsement is greatly appreciated!

Posted 1 year ago

“Wonderful sofa, extra as offered on the website, great quality product, a good finish, delivery on time as promised.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful 5 star rating for M Sofas Limited. We appreciate your kind words regarding our sofa, extra, quality product, and finish, as well as our timely delivery as promised. We are thrilled that you are so satisfied and we thank you for your support.

Posted 1 year ago

“Lovely sofa. Shame about delivery times, ordered in March, didn’t receive it until June, just over 3 months is a joke. Luckily my partner was home as the delivery drivers were only going to deliver it to the door.”

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Posted 1 year ago

Thank you so much for your feedback, Jasmine! We're glad to hear that you had a positive experience at M Sofas Limited. We always aim to make our customers feel welcomed and satisfied, and it's fantastic to know that our efforts have made you feel otherwise. If you ever need help, please don't hesitate to reach out to us.

Posted 1 year ago

“My sofa arrived quickly, it was well packaged and the delivery men did an excellent job installing it all for me. They even pointed out a small fault which they are coming back to fix. My sofa looks fantastic it has been a very nice experience all round 10 out of 10 so far.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star review of M Sofas Limited, Christopher! We are very pleased to hear that your sofa arrived quickly, was well packaged and that our delivery men did an excellent job installing it. We are even happier to hear that they pointed out a small fault which they are coming back to fix and that you are enjoying the experience. Thank you for your kind words - we can't wait for you to experience our 10 out of 10 service!

Posted 1 year ago

“Really delighted with the new sofa for our office. The material and quality are great. Delivery was well within the expected leadtime. Would definitely buy from MSofas again!”

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Posted 1 year ago

Thank you so much for giving us a 5 star rating, Yvonne! We're really pleased to hear that you're delighted with your new sofa! We're so glad to hear that the material and quality have lived up to your expectations, and that you were so happy with the delivery times. We really appreciate your kind words and hope to see you again soon!

Posted 1 year ago

“Really happy with the sofa and the delivery folks were professional and courteous! Wouldn't hesitate to order through M Sofas again in the future!”

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Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited, Jonathan. We're thrilled to hear that you are really happy with the sofa and that our delivery folks were professional and courteous! We appreciate your feedback and thank you for choosing to order through M Sofas again in the future!

Posted 1 year ago

“Good sofa, can’t say much yet as we have for a week only, but so far all good.”

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Posted 1 year ago

Thank you for your 4 star rating of M Sofas Limited. We are glad to hear that you are enjoying your new sofa and that it has been good so far. We look forward to hearing how it performs over the next few weeks.

Posted 1 year ago

M Sofas Limited is rated 4.7 based on 3,663 reviews