M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,666 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great sofa and helpful delivery men. Just took a long time from purchase to delivery, more than 6 weeks.”

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Posted 2 years ago

Thank you, James, for your 4 star rating! We greatly appreciate your feedback regarding your experience with our sofas and delivery team. We're glad to hear you and your family are enjoying the sofa, and apologize for any inconvenience caused by the lengthy delivery time. Thank you MSOFAS

Posted 2 years ago

“Very responsive customer service, hassle-free delivery and installation and high quality considering the price”

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Posted 2 years ago

Thank you, Gaston, for your 5-star rating of M Sofas Limited. We are thrilled to hear that you are pleased with our very responsive customer service, hassle-free delivery and installation, and the quality of our products considering their price. We appreciate your kind words and your support of our business!

Posted 2 years ago

“They have been very good from start to finish”

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Posted 2 years ago

Thank you so much, Jean, for your 5 star rating of M Sofas Limited. We're so pleased to hear that "they have been very good from start to finish." Thank you for your supoport.

Posted 2 years ago

“Whilst waiting after paying for the product There was total lack of communication”

Helpful Report

Posted 2 years ago

Thanks for your feedback, Olu! We value your thoughts and are pleased to hear that you enjoy shopping with M Sofas Limited. We strive to offer great customer service and quality products to make sure all of our customers are happy. If you ever need any help in the future, please feel free to reach out. We're always here to help!

Posted 2 years ago

“Fast Delivery and amazing product for the price. Thanks Msofas.”

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Posted 2 years ago

Thank you so much, Alexandru, for your kind 5-star rating of M Sofas Limited! We're so pleased that you enjoyed our fast delivery and amazing product for the price.

Posted 2 years ago

“Brilliant service well done.”

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Posted 2 years ago

Thank you so much, Angeline, for your fantastic 5 star rating of M Sofas Limited! We really appreciate your support.

Posted 2 years ago

“Great service, quick delivery. Really happy with the purchase. Thank you!”

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Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited, Lynsey! We're thrilled to hear that we provided you with great service and a quick delivery--it makes us so happy to know that you’re pleased with your purchase.

Posted 2 years ago

“Good quality, great service, fast delivery.”

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Posted 2 years ago

Thank you so much for your kind rating, Dovile! We are delighted that you had a great experience with us from the good quality, great service, to the fast delivery. We really appreciate your support!

Posted 2 years ago

“On time delivery with high quality sofa”

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Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited! We are delighted to hear that you are satisfied with the quality of the sofa and the on time delivery. We look forward to your next purchase.

Posted 2 years ago

“Would 100% recommend, speedy delivery! Amazing communication”

M Sofas Limited 5 star review on 13th June 2023

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Posted 2 years ago

Thank you so much for your 5 star rating! We're so thrilled to hear that our speedy delivery, amazing communication, and quality sofas have pleased you. We appreciate your recommendation and look forward to serving you again soon.

Posted 2 years ago

“The sofa I got looks much better than in the photo! It's very well-made, great quality. The price was affordable, although the sofa is better than many other expensive ones I was looking at! Also, the customer service was excellent, especially Justyna who was responding fast and politely to all of my messages. I give 4 stars only because the delivery time was longer than they say on the website and what they said after I placed the order. After all, it was worth waiting, I can recommend this company.”

Helpful Report

Posted 2 years ago

Thank you so much for your great 4 star rating, Gabriela! We are so glad to hear that you love the sofa and that all your expectations have been met. We really appreciate you taking the time to share your thoughtful review and we are so glad that Justyna has been able to provide you with excellent customer service. We apologize for the longer-than-promised delivery time and hope that you will continue to be satisfied with your purchase!

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thank you so much, Davina, for giving us a 5-star rating! We're so glad that you had a great experience shopping with us at M Sofas Limited. Have a great day!

Posted 2 years ago

“The delivery guys were brilliant and even though they had to take the sofa apart to get it into place it only took 20 minutes and it was all sorted. Really happy with the sofa, the quality is brilliant and it is very comfortable. The sleeping area is a good size and it was already used for movie night to make it cozy for the family. Highly recommend.”

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Posted 2 years ago

Thank you so much, Ben, for your amazing 5 star rating of M Sofas Limited! We are delighted to hear that you were pleased with the delivery guys, the sofa's quality and its comfortableness. We are also happy that the sleeping area suited your needs and that you had an enjoyable movie night. We appreciate your recommendation and we look forward to helping you again!

Posted 2 years ago

“Sofa jak marzenie super szybko i wygodnie”

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Posted 2 years ago

Thank you so much Tomasz for giving us a 5 star rating for M Sofas Limited! We sincerely appreciate your positive feedback.

Posted 2 years ago

“Although the delivery was late but the goods is nice.”

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Posted 2 years ago

Thank you for your 4-star rating of M Sofas Limited, Yusuf. We are sorry to hear that you experienced a delay in delivery; however, we are glad that you are pleased with the overall quality of the goods. Thank you for your business.

Posted 2 years ago

“delivery right on time,, good quality sofa as expected”

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Posted 2 years ago

Thank you so much for the 5 star rating, Igor! We really appreciate it. We're so glad that our delivery was on time and that the quality of the sofa met your expectations. Thank you

Posted 2 years ago

“excellent sofa and very friendly team that delivered and did set it in my house”

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Posted 2 years ago

Thank you so much, EVANGELOS, for your fantastic 5-star review of M Sofas Limited! We are delighted to hear that you enjoyed your experience with us and that you were pleased with the quality of our sofas and the friendly team who delivered and set it up in your home. Your kind words are very much appreciated.

Posted 2 years ago

“I Will never recommend this company. Last time I purchase with them. They told me 4 weeks to wait I waited 9 weeks nearly 10 weeks Let s not ever talk about the delivery... Other companies offer you help to fix legs and carry them to your apartment They let me carry the sofa on my own and told me last minute I needed to drill the legs which I don't have the machine to do it. Results the sofa still is not usable to sit on without the legs. Is on the wall of my leaving room waiting for the drill to arrive. Really bad communication with the customer. For the price I paid, this is the minimum of service you can assist with the sofa. This company is s... I am really upset with them.”

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Posted 2 years ago

“The sofa is very comfortable and the fabric is also of very good quality!”

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Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited! I'm so glad to hear that you're happy with the comfort and quality of the sofa Thank you again!

Posted 2 years ago

“Excellent service well worth the wait and product is amazing quality.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating of M Sofas Limited! We are glad that you have enjoyed your experience with us and found our excellent service, worth the wait, and the product to be of amazing quality. We really appreciate your kind words and are glad that we were able to meet your expectations.

Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,666 reviews