M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whilst waiting after paying for the product There was total lack of communication”

Helpful Report

Posted 1 year ago

Thanks for your feedback, Olu! We value your thoughts and are pleased to hear that you enjoy shopping with M Sofas Limited. We strive to offer great customer service and quality products to make sure all of our customers are happy. If you ever need any help in the future, please feel free to reach out. We're always here to help!

Posted 1 year ago

“Fast Delivery and amazing product for the price. Thanks Msofas.”

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Posted 1 year ago

Thank you so much, Alexandru, for your kind 5-star rating of M Sofas Limited! We're so pleased that you enjoyed our fast delivery and amazing product for the price.

Posted 1 year ago

“Brilliant service well done.”

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Posted 1 year ago

Thank you so much, Angeline, for your fantastic 5 star rating of M Sofas Limited! We really appreciate your support.

Posted 1 year ago

“Great service, quick delivery. Really happy with the purchase. Thank you!”

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Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited, Lynsey! We're thrilled to hear that we provided you with great service and a quick delivery--it makes us so happy to know that you’re pleased with your purchase.

Posted 1 year ago

“Good quality, great service, fast delivery.”

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Posted 1 year ago

Thank you so much for your kind rating, Dovile! We are delighted that you had a great experience with us from the good quality, great service, to the fast delivery. We really appreciate your support!

Posted 1 year ago

“On time delivery with high quality sofa”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited! We are delighted to hear that you are satisfied with the quality of the sofa and the on time delivery. We look forward to your next purchase.

Posted 1 year ago

“Would 100% recommend, speedy delivery! Amazing communication”

M Sofas Limited 5 star review on 13th June 2023

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating! We're so thrilled to hear that our speedy delivery, amazing communication, and quality sofas have pleased you. We appreciate your recommendation and look forward to serving you again soon.

Posted 1 year ago

“The sofa I got looks much better than in the photo! It's very well-made, great quality. The price was affordable, although the sofa is better than many other expensive ones I was looking at! Also, the customer service was excellent, especially Justyna who was responding fast and politely to all of my messages. I give 4 stars only because the delivery time was longer than they say on the website and what they said after I placed the order. After all, it was worth waiting, I can recommend this company.”

Helpful Report

Posted 1 year ago

Thank you so much for your great 4 star rating, Gabriela! We are so glad to hear that you love the sofa and that all your expectations have been met. We really appreciate you taking the time to share your thoughtful review and we are so glad that Justyna has been able to provide you with excellent customer service. We apologize for the longer-than-promised delivery time and hope that you will continue to be satisfied with your purchase!

Posted 1 year ago

“Great service”

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Posted 1 year ago

Thank you so much, Davina, for giving us a 5-star rating! We're so glad that you had a great experience shopping with us at M Sofas Limited. Have a great day!

Posted 1 year ago

“The delivery guys were brilliant and even though they had to take the sofa apart to get it into place it only took 20 minutes and it was all sorted. Really happy with the sofa, the quality is brilliant and it is very comfortable. The sleeping area is a good size and it was already used for movie night to make it cozy for the family. Highly recommend.”

Helpful Report

Posted 1 year ago

Thank you so much, Ben, for your amazing 5 star rating of M Sofas Limited! We are delighted to hear that you were pleased with the delivery guys, the sofa's quality and its comfortableness. We are also happy that the sleeping area suited your needs and that you had an enjoyable movie night. We appreciate your recommendation and we look forward to helping you again!

Posted 1 year ago

“Sofa jak marzenie super szybko i wygodnie”

Helpful Report

Posted 1 year ago

Thank you so much Tomasz for giving us a 5 star rating for M Sofas Limited! We sincerely appreciate your positive feedback.

Posted 1 year ago

“Although the delivery was late but the goods is nice.”

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Posted 1 year ago

Thank you for your 4-star rating of M Sofas Limited, Yusuf. We are sorry to hear that you experienced a delay in delivery; however, we are glad that you are pleased with the overall quality of the goods. Thank you for your business.

Posted 1 year ago

“delivery right on time,, good quality sofa as expected”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Igor! We really appreciate it. We're so glad that our delivery was on time and that the quality of the sofa met your expectations. Thank you

Posted 1 year ago

“excellent sofa and very friendly team that delivered and did set it in my house”

Helpful Report

Posted 1 year ago

Thank you so much, EVANGELOS, for your fantastic 5-star review of M Sofas Limited! We are delighted to hear that you enjoyed your experience with us and that you were pleased with the quality of our sofas and the friendly team who delivered and set it up in your home. Your kind words are very much appreciated.

Posted 1 year ago

“I Will never recommend this company. Last time I purchase with them. They told me 4 weeks to wait I waited 9 weeks nearly 10 weeks Let s not ever talk about the delivery... Other companies offer you help to fix legs and carry them to your apartment They let me carry the sofa on my own and told me last minute I needed to drill the legs which I don't have the machine to do it. Results the sofa still is not usable to sit on without the legs. Is on the wall of my leaving room waiting for the drill to arrive. Really bad communication with the customer. For the price I paid, this is the minimum of service you can assist with the sofa. This company is s... I am really upset with them.”

Helpful Report

Posted 1 year ago

“The sofa is very comfortable and the fabric is also of very good quality!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited! I'm so glad to hear that you're happy with the comfort and quality of the sofa Thank you again!

Posted 1 year ago

“Excellent service well worth the wait and product is amazing quality.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of M Sofas Limited! We are glad that you have enjoyed your experience with us and found our excellent service, worth the wait, and the product to be of amazing quality. We really appreciate your kind words and are glad that we were able to meet your expectations.

Posted 1 year ago

“Extremely uncomfortable sofa. Don’t purchase from them”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to let us know about your experience with M Sofas Limited, Ilhan. We really appreciate the effort you have made to give us this honest feedback. We do have a showroom in Halifax, West Yorkshire, where you can visit our store to check the products and the comfort of the sofas. Thank you again for letting us know your experience.

Posted 1 year ago

“Perfectly delivered and exactly the one I have seen on the pic. Also very quality I really liked it”

Helpful Report

Posted 1 year ago

Thank you so much, Eda, for your glowing 5-star rating of M Sofas Limited! I'm thrilled to hear that your sofa was perfectly delivered and exactly as you saw in the picture, and that you loved the quality!

Posted 1 year ago

“We love the sofas. They are very comfortable and look great. The delivery took about 5 weeks, we were informed about the process and it went very smoothly. I am happy with the purchase.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited. We are thrilled that you love the sofas and find them both comfortable and attractive. We are glad you were kept informed about the delivery process which took around 5 weeks and that the process went smoothly for you. We are delighted that you are happy with your purchase.

Posted 1 year ago

M Sofas Limited is rated 4.7 based on 3,663 reviews