M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,666 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

Write Your review

Tell us how M Sofas Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very happy with the corner sofa, nice design, good quality, large enough to sit for 4 people. Delivery staff was very kind and professional. I would definitely recommend 😊”

M Sofas Limited 5 star review on 5th July 2023

Helpful Report

Posted 2 years ago

“Excellent as always this is the second time I have used MSofas they are fantastic, excellent quality at very good prices. The service is perfect from selecting colour, ordering to delivery can’t fault at all first class service all round. Also my sofas are stunning.”

Helpful Report

Posted 2 years ago

“Quick delivery and great quality sofa!”

Helpful Report

Posted 2 years ago

“Great services , great people, great quality furniture !”

Helpful Report

Posted 2 years ago

“This is my second sofa from Msofas. They look amazing and are very good quality. I would rate excellent on base of product and customer service however they should pay more attention how the sofas will fit by standard doors. Luckly I had entrance through the garden but to put upstairs we did have to split in two by ourselves.”

Helpful Report

Posted 2 years ago

“Threat Sofa. I love it”

Helpful Report

Posted 2 years ago

“Good customer service”

Helpful Report

Posted 2 years ago

“Sofa looks great and the quality is very good as well, but the delivery took too long!”

Helpful Report

Posted 2 years ago

“Fantastic sofa, had it a month now, 8 week delivery, was able to pay 90% on delivery which reassured me it wasn’t a fake site! Delivery was 9:30pm and the 2 guys built it and removed the rubbish too! Very comfy my son sleeps on it and has bought a topper but it wouldn’t need one for occasional use. Very very happy with it”

M Sofas Limited 5 star review on 4th July 2023

Helpful Report

Posted 2 years ago

“Top-notch customer service. Very fast turnaround time. Delivery without any delays and on time. The sofa looks elegant, very solidly made. I recommend”

Helpful Report

Posted 2 years ago

“Great service! My sofa is very comfy and stylish 👌”

Helpful Report

Posted 2 years ago

“Great sofa looks even better in person very good quality was worried at first when ordering and not seeing it in person but very pleased”

Helpful Report

Posted 2 years ago

“Excellent product at a great price! It's the second time we've ordered a sofa from M Sofas and yet again we are very pleased with our purchase”

M Sofas Limited 5 star review on 3rd July 2023

Helpful Report

Posted 2 years ago

“The sofa is lovely but all 5 cushions were missing”

Helpful Report

Posted 2 years ago

“Perfect. Even fall asleep on it”

Helpful Report

Posted 2 years ago

“This is my second purchase from MSofas and I continue to be pleased with this company. I paid for the (very large) corner settee unit to be delivered and it was money well spent. The freindly delivery men had to remove my doors to deliver my sofa. They unpacked and assembled the four parts of the corner sofa unit. Then they removed all the packaging - lots of it! - and hung the doors before leaving. A perfect job! And the sofa was comfortable and looked terrific!”

Helpful Report

Posted 2 years ago

“Beautiful sofa excellent delivery”

Helpful Report

Posted 2 years ago

Thank you Marian for your 5 star rating of M Sofas Limited! We are delighted to hear that you have had a positive experience with us and the beautiful sofa you purchased. Look forward to helping you with your future furniture needs!

Posted 2 years ago

“good quality”

Helpful Report

Posted 2 years ago

Thank you for your 4-star rating of M Sofas Limited! We appreciate you recognizing our good quality.

Posted 2 years ago

“I am very pleased with the customer service I had received via email as an error had been made, problem was small but dealt within 12- 24hours. Delivery again was great the drivers had come in set it all up and very lovely people to chat to as well. Sofa is very comfortable definitely worth every penny.”

Helpful Report

Posted 2 years ago

Thank you so much for giving M Sofas Limited a 5-star rating! We are glad our customer service was able to swiftly resolve the error that had been made, and that you found the delivery people to be friendly and helpful. We are thrilled that you are enjoying your sofa and that it is worth every penny!

Posted 2 years ago

“Brilliant service and beautiful sofa! So pleased with it and the delivery guys were very respectful and left after installation and took all the rubbish with them. Will definitely use M Sofas again!”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating, Sandy! We are thrilled that you enjoyed our brilliant service and beautiful sofa. We are also pleased to hear that our delivery guys were respectful and took any rubbish with them. We really appreciate your support and are truly glad that you will be using M Sofas again in the future!

Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,666 reviews