M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,666 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sofa arrived damaged. Driver took pictures but they ever bothered to bring a new one. Why should them bother, they been paid? Not recommend at all!”

Helpful Report

Posted 2 years ago

“We love the sofa. Good quality and delivery was smooth, unfortunately i got left with a small whole in a corridor though!”

M Sofas Limited 4 star review on 18th September 2023

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Posted 2 years ago

“Very happy with quality, service and delivery”

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Posted 2 years ago

Thank you for the five star rating, Pinar! We at M Sofas Limited are so pleased to hear that you are very happy with the quality, service and delivery! We truly appreciate your kind words!

Posted 2 years ago

“I am happy with my sofa, the quality is good xxx”

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Posted 2 years ago

“Excellent quality of all the materials and the finish is really impressive. I’m over the moon with the choice I made as the sofa I purchased is well made and looks great. It was very easy to put it all together. I can’t recommend Msofa enough! Very pleased with the purchase and superb customer service! Thank you!”

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Posted 2 years ago

Thank you so much for your 5-star rating! We are delighted to hear that you are so pleased with the quality, finish, and assembly of your purchase, as well as our customer service. Your kind words are a great compliment, and we truly appreciate your recommendation of Msofa. Thank you!

Posted 2 years ago

“On the website the sofas looks nice but i was disappointed when we dispatched and assembled it,the colour wasn't nice at all and looks cheap, at the bottom you can see the poor quality of the wood,not what i was expected. Not recommended”

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Posted 2 years ago

“Great customer service! Delivered the sofa a few weeks earlier than expected which was great, assembled the sofa in 20 min, and communication via phone and email was also convenient and easy.”

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Posted 2 years ago

“Strongly recommend! Express delivery. Friendly and helpful people who delivered it to us. The sofa looks even better in real life than in the pictures.”

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Posted 2 years ago

“Second sofa bought from Msofas, both have been great! Delivery was within expected timeframe and hassle free!”

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Posted 2 years ago

“Such alovely sofa good quality well made, quick delivery ,very friendly people 5*”

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Posted 2 years ago

“Excellent quality and very comfortable”

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Posted 2 years ago

“Great service, quick delivery!”

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Posted 2 years ago

“Perfect sofa”

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Posted 2 years ago

“Service was excellent.. quality of the sofa not great, it’s just very hard.. could do with more cushioning, should not be able to feel the framework through the cushioning.. maybe it’s manufactured more for the corporate reception area market.. ? If so this should be highlighted up front..? not designed for home use.. so questionable quality for home use”

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Posted 2 years ago

“Really nice and comfortable 🛋 for my boys 10 and 5. They really enjoyed sleep on it and seated. I can easily dismantled and put it together in to my kids bedroom upstairs. 5 🌟”

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Posted 2 years ago

“From the ordering process to delivery I can't fault them. I love my new sofa, quality is great, excellent value for money!”

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Posted 2 years ago

“Great service in the shop and also delivery but the sofa came damaged. This could have been fixed before shipping of the item as I believe the part was damaged while being dismantled/prepared for shipping. Fortunately we were able to fix the problem. Very happy with the sofa. Thank you! :)”

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Posted 2 years ago

“Very professional service. Sofa looks even better than on the website, very comfy. We are very satisfied. Thank you.”

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Posted 2 years ago

“Absolutely love our new sofa ❤️ amazing quality and so spacious. highly recommend”

M Sofas Limited 5 star review on 6th September 2023

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Posted 2 years ago

“Great service and great sofa. We was unsure on buying a sofa without seeing it in person but so glad we ordered from M Sofas. The Zeus sofa is firm but soft and the size and colour is perfect. The service we received throughout the whole process was brilliant. From our questions before ordered and our requests for updates, the responses we received we are quick and helpful. Delivery was quick and easy with lots of updates and tracking of when it was arriving. Would definitely purchase from here again. Thank you!”

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Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,666 reviews