M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am happy with my sofa, the quality is good xxx”

Helpful Report

Posted 1 year ago

“Excellent quality of all the materials and the finish is really impressive. I’m over the moon with the choice I made as the sofa I purchased is well made and looks great. It was very easy to put it all together. I can’t recommend Msofa enough! Very pleased with the purchase and superb customer service! Thank you!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating! We are delighted to hear that you are so pleased with the quality, finish, and assembly of your purchase, as well as our customer service. Your kind words are a great compliment, and we truly appreciate your recommendation of Msofa. Thank you!

Posted 1 year ago

“On the website the sofas looks nice but i was disappointed when we dispatched and assembled it,the colour wasn't nice at all and looks cheap, at the bottom you can see the poor quality of the wood,not what i was expected. Not recommended”

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Posted 1 year ago

“Great customer service! Delivered the sofa a few weeks earlier than expected which was great, assembled the sofa in 20 min, and communication via phone and email was also convenient and easy.”

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Posted 1 year ago

“Strongly recommend! Express delivery. Friendly and helpful people who delivered it to us. The sofa looks even better in real life than in the pictures.”

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Posted 1 year ago

“Second sofa bought from Msofas, both have been great! Delivery was within expected timeframe and hassle free!”

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Posted 1 year ago

“Such alovely sofa good quality well made, quick delivery ,very friendly people 5*”

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Posted 1 year ago

“Excellent quality and very comfortable”

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Posted 1 year ago

“Great service, quick delivery!”

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Posted 1 year ago

“Perfect sofa”

Helpful Report

Posted 1 year ago

“Service was excellent.. quality of the sofa not great, it’s just very hard.. could do with more cushioning, should not be able to feel the framework through the cushioning.. maybe it’s manufactured more for the corporate reception area market.. ? If so this should be highlighted up front..? not designed for home use.. so questionable quality for home use”

Helpful Report

Posted 1 year ago

“Really nice and comfortable 🛋 for my boys 10 and 5. They really enjoyed sleep on it and seated. I can easily dismantled and put it together in to my kids bedroom upstairs. 5 🌟”

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Posted 1 year ago

“From the ordering process to delivery I can't fault them. I love my new sofa, quality is great, excellent value for money!”

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Posted 1 year ago

“Great service in the shop and also delivery but the sofa came damaged. This could have been fixed before shipping of the item as I believe the part was damaged while being dismantled/prepared for shipping. Fortunately we were able to fix the problem. Very happy with the sofa. Thank you! :)”

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Posted 1 year ago

“Very professional service. Sofa looks even better than on the website, very comfy. We are very satisfied. Thank you.”

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Posted 1 year ago

“Absolutely love our new sofa ❤️ amazing quality and so spacious. highly recommend”

M Sofas Limited 5 star review on 6th September 2023

Helpful Report

Posted 1 year ago

“Great service and great sofa. We was unsure on buying a sofa without seeing it in person but so glad we ordered from M Sofas. The Zeus sofa is firm but soft and the size and colour is perfect. The service we received throughout the whole process was brilliant. From our questions before ordered and our requests for updates, the responses we received we are quick and helpful. Delivery was quick and easy with lots of updates and tracking of when it was arriving. Would definitely purchase from here again. Thank you!”

Helpful Report

Posted 1 year ago

“Excellent service and product”

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Posted 1 year ago

“Great quality sofa bed. The service was just perfect throughout!”

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Posted 1 year ago

“So far so good, great delivery and great service. Hard to say now if the sofa will be durable or not but I will definitely recommend this company. Thank you”

Helpful Report

Posted 1 year ago

M Sofas Limited is rated 4.7 based on 3,663 reviews