M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Affordable high quality sofas”

Helpful Report

Posted 2 years ago

Thank you so much Grigore for your 5 star rating of M Sofa’s Limited. We are delighted to hear that you were satisfied with our affordable, high quality sofas! We appreciate your business and look forward to seeing you again in the future!

Posted 2 years ago

“Great quality, excellent customer service. Delivery was on time. Thank you.”

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Posted 2 years ago

Thank you Judit for your wonderful 5 star review of M Sofas! We appreciate the positive feedback you gave us, especially that our customer service, products and delivery services were great . It means a lot to us to know that you are a satisfied and returning customer.

Posted 2 years ago

“I recommend M Sofas, very professional service and good quality.”

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Posted 2 years ago

Thank you so much, Jozsef, for your 5 star rating of M Sofas Limited. I'm so glad to hear you're pleased with our professional service and good quality

Posted 2 years ago

“Very happy with my purchase”

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Posted 2 years ago

Thank you so much, Laura, for your 5 star rating of M Sofas Limited! We're thrilled to hear that you are very happy with your purchase.

Posted 2 years ago

“Really happy with the quality of the sofa and colour (Monolith 37). Arrived within expected timeframe and delivery was made quickly by very helpful and polite delivery team. Excellent value and would highly recommend based on my experience.”

M Sofas Limited 5 star review on 17th April 2023

Helpful Report

Posted 2 years ago

Thank you for your fantastic review! We're delighted to hear that you're really happy with the quality of the Monolith 37 sofa and the colors. We are so pleased that it arrived within the expected timeframe and that the delivery team was quick and courteous. We appreciate that you value the product and would highly recommend it.

Posted 2 years ago

“Brought sofa 2 weeks ago, they attempt to delivery but unfortunately they forget to load in the van to deliver , and i am still waiting for another delivery”

Helpful Report

Posted 2 years ago

Thank you for taking the time to provide us with your valuable feedback about M Sofas Limited! We sincerely apologize for the inconvenience caused by failing to load the sofa in the van for delivery – we understand how this must have been very frustrating for you. I can see in the system the sofa was delivered few days after we have failed to deliver. Once again, we apologize for the inconvenience caused and thank you for bringing it to our attention.

Posted 2 years ago

“I recently purchased a sofa and this sofa is not only incredibly comfortable, but it's also quite spacious. The customer service I received during the buying process was exceptional. They were always attentive and quick to respond to any questions I had. Although I did have to wait about 6 weeks for delivery, the delivery service was fast and efficient on the day of arrival. Overall, I highly recommend this sofa company to anyone looking for a comfortable and stylish addition to their home with reasonable price.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating, Chloe! I'm thrilled to hear that you had an exceptional customer service experience during the purchasing process and that you are so pleased with the comfort and style of your new sofa. Your kind words about M Sofas Limited are truly appreciated.

Posted 2 years ago

“Excellent”

Helpful Report

Posted 2 years ago

Thank you, Laszlo, for giving M Sofas Limited a 5-star rating! We are so glad that you are consistently pleased enough with our service. We really appreciate your excellent feedback and are so happy you enjoy our products.

Posted 2 years ago

“Great sofa and delivery team. Customer support we’re great.”

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Posted 2 years ago

Thank you so much, Jordan, for your amazing 5 star rating of M Sofas Limited! We are delighted to hear that you had a great experience with our sofa and delivery as well as our customer support team. We appreciate your loyalty and look forward to providing you with wonderful service for years to come!

Posted 2 years ago

“Great customer service. Good quality corner sofa bed, very comfy. Delivered within 5 days.”

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Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited! We highly appreciate that you chose to come back to us for your new corner sofa bed, and we are so glad that it was delivered in only 5 days and was comfy for you. We cannot thank you enough for your kind review.

Posted 2 years ago

“Great and straightforward service. Sofa is high quality and very comfy. Highly recommend M Sofas Limited”

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Posted 2 years ago

Thank you so much for taking the time to rate M Sofas Limited with 5 stars, Sylwia! We are delighted to hear you found our service great and straightforward. We are thrilled that you also find our sofa of high quality and comfortable, and we appreciate your kind recommendation!

Posted 2 years ago

“Wry good quality , however the sofa took almost 9 weeks to arrive .”

Helpful Report

Posted 2 years ago

Thank you for your four star rating of M Sofas Limited. We are pleased that you felt the quality was wry good. We apologize that your sofa took almost 9 weeks to arrive and assure you that we work hard to ensure all our products reach our customers as quickly as possible.

Posted 2 years ago

“Good service. Thank you”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited. We really appreciate your positive feedback and are so pleased to know you had a good experience with our services. Thank you for taking the time to leave us a review - Good service. Thank you!

Posted 2 years ago

“Great service and fast delivery! I'm so happy with my purchase, corner sofa looks amazing and very comfy. Highly recommended!”

Helpful Report

Posted 2 years ago

Thank you so much, Paulina, for your 5 star rating of M Sofas Limited! We are honored to have been your chosen furniture store, and we are delighted to hear that you have been very pleased with our great service and fast delivery of your corner sofa! It makes us especially proud that you were so satisfied with your purchase, and that you'd recommend us to others. We're so glad that you trusted us as your go-to furniture store once more!

Posted 2 years ago

“Very good, sofa ordered late February was delivered beginning of April. Excellent communication with the office, the sofa is good quality. It was put together by the delivery men, saving us a lot of headache. Recommend!”

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Posted 2 years ago

Thank you for the great rating, Agata! We are so glad to hear that you had a great experience with your sofa, and we appreciate your repeat business. We are always here to help, and we are happy to have been of service. Thank you again!

Posted 2 years ago

“Very comfy, good quality sofa.”

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Posted 2 years ago

Thank you very much, Dominika, for your amazing 5 star rating of M Sofas Limited! We are so pleased you appreciate the good quality and comfort of our sofas . Your opinion is very important to us

Posted 2 years ago

“That was fabulous Good quality and comfortable Easy to fold”

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Posted 2 years ago

Thank you so much Sheryl for your 5 star rating! It is great to hear that you found our sofas to have good quality, be comfortable and easy to fold. We are glad you are enjoying M Sofas Limited.

Posted 2 years ago

“Great service. I highly recommend. Solid sofas”

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Posted 2 years ago

Thank you so much, Anna, for taking the time to review M Sofas Limited and for giving us a perfect 5-star rating! We truly appreciate your repeat business, as well as your feedback that our service has been great and that you highly recommend us and our solid sofas!

Posted 2 years ago

“Great product, great price. Customer service was quick to respond and our delivery was easy with delivery drivers being really friendly and helpful.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited! We are so pleased to hear that you were satisfied with our great product, great price and our customer service! We are also glad that you had a pleasant experience with our delivery drivers and found the delivery to be easy and stress-free.

Posted 2 years ago

“Excellent sofa, fantastic service from start to finish 👏”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited, Jitka! We are so glad to hear that you had an excellent experience from start to finish. It's wonderful to hear that you were so satisfied with the sofa you purchased that you chose to come back for more!

Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,663 reviews