M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery and good communication. The delivery company were also very professional. I highly recommend M Sofas.”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Beautiful, 100% granted!!!”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“4 stars as delivery was late Delivery men came and sorted it all out Very pleased with the sofa so far.”

M Sofas Limited 4 star review on 25th September 2022

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Posted 2 years ago

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Posted 2 years ago

“Very happy with my new corner sofa. Delivery was faster that expected, excellent customer service on line and on delivery day. Would recommend to everyone!”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Very friendly service. On time delivery.”

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Posted 2 years ago

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Posted 2 years ago

“Perfect service and product.”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Fantastic service and good quality 👍”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Lots of choices for sofa beds with reasonable prices. Nice quality, comfortable and supportive sofa. The sofa bed seems to be a little small even if I'm not that tall. Staff are responsive and helpful. Delivery men are so nice and punctual. Very happy with my purchase.”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Great service highly recommend all the staffs were helpful.”

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Posted 2 years ago

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Posted 2 years ago

“Exceptional quality. Sturdy. Lots of storage space. Comfortable. Quick delivery. Good value for money. Highly recommended.”

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Posted 2 years ago

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Posted 2 years ago

“Excellent service, very happy with the quality and extremely comfortable. Would recommend msofas to anyone who wants the best quality and service.”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Excellent delivery and services.”

M Sofas Limited 5 star review on 23rd September 2022

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Posted 2 years ago

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Posted 2 years ago

“Very satisfied with my purchase. Sofa was produced in 5 weeks after my order, and it's all I expected. Large sofa, that fits all the family and bed part is an amazing bonus. For the price I consider it a bargain. I was informed about delivery few days before, and on a day received a message woth exact arrival time. Delivery team was very helpful and professional. So I'm very happy and would recommend MSofas.”

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Posted 2 years ago

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Posted 2 years ago

“Excellent choice”

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Posted 2 years ago

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Posted 2 years ago

“Loved the sofa and excellent service. Highly recommended.”

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Posted 2 years ago

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Posted 2 years ago

“Nice sofa”

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Posted 2 years ago

“Perfect!! No 🧢!”

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Posted 2 years ago

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Posted 2 years ago

“I’m very happy 😃 my sofa is perfect 🤩 delivery on time and great service 👍”

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Posted 2 years ago

“Great value for price , really comfy to compare ikea or different once which cost me last year £600. This sofa corner has a springs and foam to make it comfy not just foam…”

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Posted 2 years ago

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Posted 2 years ago

“Trustpilot Thanks! Your review counts. You reviewed Msofas Add photo Adrianna 2 reviews GB Rated 1 out of 5 stars Horrible experience Horrible experience, when the sofa arrived we weren't in so our friend let the delivery men in, they didn't even ring to check if we want it assembled, they just said they'd prefer if we did it, so they put it in the living room still wrapped and left. We came to assemble it and a wooden beam under the sofa was broken and holes for sofa legs were not aligned. We emailed with complaint, we were told this is mechanical damage (basically- our fault) and that because we decided to assemble it ourselves this is not covered under warranty. After many emails we got offered that an engineer will come out to check it. Waited 3 weeks- no information. Eventually got offered £80 discount from a sofa that cost over 1k which was silly. We ended up assembling and fixing it ourselves because we had no sofa for months while trying to negotiate a refund. Now after a couple of months of use the fabric is stretching and ripping on seams. Positive reviews tricked us into thinking were getting an amazing deal because it was the only place where we could find a sofa that had everything we need and the right size, but it turned out to be the most stressful experience when buying furniture ever. STAY AWAY”

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Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,663 reviews