M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

Write Your review

Tell us how M Sofas Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well impressed with a quality, easy to put together, absolutely love it 🤩 excellent customer service experience”

M Sofas Limited 5 star review on 11th September 2022

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Beautiful sofa. Very comfortable. Nice material and colour.”

M Sofas Limited 5 star review on 10th September 2022

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Very very good”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Very good service”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Beautiful sofa I am very happy worth every penny . Delivery guys very helpful can definitely recommend”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“From start to finish I was just delighted with your service, lovely friendly delivery men. Sofa arrived in perfect condition, looks beautiful. Thank you,”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Great product, looks great. Kids are happy.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Very good seller”

Helpful Report

Posted 2 years ago

“Amazing product and great quality.”

M Sofas Limited 5 star review on 5th September 2022

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“The best Compani end qualiti staf”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“I've ordered the sofa in May and I've got it in September.They said that the sofa will be delivered in between 3-5 weeks,but it definitely took longer.The quality build is impeccable and the delivery was professionally done.I feel sorry for those guys😬 ho had to carry it upstairs...it was very. Overall i recommend MSofas. 5Stars!!!”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“I have mixed views, Ive bought 3 sofas from you now. 1 which broke about 3 or 4 years in and so we bought the same sofa (interestingly where the old sofa broken the new sofa version had been reinforced so I assume this had obviously happened to other customers). However the new sofa we were recommeneded to have fake leather and after time this degraded such that the material was flaking off. badly We looked to try to get something done as the sofa itself was still in great condition apart from the leather. When we called were advised that this is common occurrence with this material. So why were we advised at the time of purchase that this would be an issue?. Anyway you did nothing and so we were not that happy (Poor service) but your sofa are so reasonably priced and are great value that we bit the bullet and replaced with a similar sofa this time choosing a non leather material and I have to say its great! the guys that delivered, also great and very helpful as they unboxed and assembled, Great Service guys! It was just a bit annoying that we had to dispose of a perfectly good sofa.”

Helpful Report

Posted 2 years ago

“My sofa is excelent”

Helpful Report

Posted 2 years ago

“Long time waiting for delivery. The time slot of delivery changed just on the day of delivery while I was already at work so I couldn't be at home, sent just in email rather than calling to confirm that there will be someone. Not looking after the client, no updates of product delivery. Instead of calling me with all information of what is happening and reassurance that it will be on its way and approx date. Instead I had to call the company and constantly ask questions, sometimes there was no update at all. Poor quality of the furniture, chipping even if carefully mounted. There was also a damage, on one of the wardrobe door, but I kept the product because I did not want to wait another month or two... When wardrobe was mounted it appeared that sides are curved like from a damp or wrong method of storage. Would not recommend unfortunately”

Helpful Report

Posted 2 years ago

“Everything's fine, I'm very satisfied!”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Simply bad quality”

Helpful Report

Posted 2 years ago

“Fast delivery, less than 3 weeks. Amazing quality of the sofa. Very gentle handle of the product by the guys who were delivering.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Excellent sofas at amazing value.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Everyone has been very professional and patient. I always had quick replies and the whole team was patient and I received the sofa ordered which is very comfy. I would definitely buy from you again and definitely would recommend”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Zawodowcy! Dziękuje za piękna sofę”

M Sofas Limited 5 star review on 4th September 2022

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,663 reviews