M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,666 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m very happy 😃 my sofa is perfect 🤩 delivery on time and great service 👍”

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Posted 3 years ago

“Great value for price , really comfy to compare ikea or different once which cost me last year £600. This sofa corner has a springs and foam to make it comfy not just foam…”

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Posted 3 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 3 years ago

“Trustpilot Thanks! Your review counts. You reviewed Msofas Add photo Adrianna 2 reviews GB Rated 1 out of 5 stars Horrible experience Horrible experience, when the sofa arrived we weren't in so our friend let the delivery men in, they didn't even ring to check if we want it assembled, they just said they'd prefer if we did it, so they put it in the living room still wrapped and left. We came to assemble it and a wooden beam under the sofa was broken and holes for sofa legs were not aligned. We emailed with complaint, we were told this is mechanical damage (basically- our fault) and that because we decided to assemble it ourselves this is not covered under warranty. After many emails we got offered that an engineer will come out to check it. Waited 3 weeks- no information. Eventually got offered £80 discount from a sofa that cost over 1k which was silly. We ended up assembling and fixing it ourselves because we had no sofa for months while trying to negotiate a refund. Now after a couple of months of use the fabric is stretching and ripping on seams. Positive reviews tricked us into thinking were getting an amazing deal because it was the only place where we could find a sofa that had everything we need and the right size, but it turned out to be the most stressful experience when buying furniture ever. STAY AWAY”

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Posted 3 years ago

“Amazing service, very quick and delivery was brilliant!”

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Posted 3 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 3 years ago

“Scratch on sofa. Another part not clicked in.”

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Posted 3 years ago

We're sorry to hear that you had a negative experience with Msofas. We would like to know more about the issues you faced and if we can do anything to help. Please write to us at support@msofas.co so that we can improve our service for future customers.

Posted 3 years ago

“My ASTI sofa bed is excellent. Looks great and the quality is very good. It was packed very well. Masters are great. It was installed in 15 minutes. M SOFAS LTD Promised to deliver in 6 to 8 weeks. Delivery is very fast, I waited 5 weeks. 5 stars. I hope it was useful to someone.”

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Posted 3 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 3 years ago

“Multiple options to pay for great products even better delivery”

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Posted 3 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 3 years ago

“Excellent service sofa is perfect. Delivery on time helpful 👌 men's”

M Sofas Limited 5 star review on 20th September 2022

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Posted 3 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 3 years ago

“Beautiful, looks nice and fancy in my living room”

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Posted 3 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 3 years ago

“Great product and service”

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Posted 3 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. MSOFAS

Posted 3 years ago

“Hassle free, super fast delivery, very friendly 5* service thank you!”

M Sofas Limited 5 star review on 19th September 2022

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Posted 3 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. MSOFAS

Posted 3 years ago

“Love my new sofa, colour is amazing. plenty of storage. Seating a little firm but lay down so comfy, value for money. Great delivery service.”

M Sofas Limited 5 star review on 18th September 2022

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Posted 3 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. MSOFAS

Posted 3 years ago

“Amazing services and gorgeous sofa! Really happy with it! I would definitely recommend it”

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Posted 3 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. MSOFAS

Posted 3 years ago

“Good quality products”

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Posted 3 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. MSOFAS

Posted 3 years ago

“Excellent 👌”

M Sofas Limited 5 star review on 16th September 2022

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Posted 3 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. MSOFAS

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. MSOFAS

Posted 3 years ago

“Absolutely stunning sofa!! I wish, I found this company much earlier. Great price with an amazing quality. It's much better than on the pictures and soooo comfy. Sofa delivered within 6 weeks from the original order so much sooner than I've expected. Also delivery guys very polite, brought everything in and put the sofa together, I couldn't fault them in any bit (also had a bit of a laugh with them which was a nice addition). Would definitely recommend M Sofas to anyone looking for a not overpriced but high quality products. Will definitely buy again!!”

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Posted 3 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 3 years ago

“Brilliant customer service and delivery guys were very helpful. We love our new Vento sofa bed. Very comfortable and beautiful colour 🤩”

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Posted 3 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 3 years ago

“Good customer service and sofa is of great quality especially for the price! Definitely recommend!”

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Posted 3 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 3 years ago

“I love the sofa !!”

M Sofas Limited 5 star review on 15th September 2022

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Posted 3 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 3 years ago

M Sofas Limited is rated 4.7 based on 3,666 reviews