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M Sofas Limited Reviews

4.8 Rating 3,571 Reviews

91 %

of reviewers recommend M Sofas Limited

Company Reviews

Product Reviews

4.8

Based on 3,571 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 15th May 2024

Janina Jakob****

M Sofas Limited 5 star review on 14th May 2024

Malgorzata Smu****

M Sofas Limited 5 star review on 6th May 2024

Ralitsa Yan****

M Sofas Limited 5 star review on 6th May 2024

Ralitsa Yan****

M Sofas Limited 5 star review on 1st May 2024

PATRYCJA JAKIMO****

M Sofas Limited 5 star review on 30th April 2024

Antonella Ri****

M Sofas Limited 5 star review on 30th April 2024

Rajmund Malki****

758

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and helpful service. Good turnaround from ordering my sofa until delivery, 8 days. Kept their promisein delivering within 10 days which was amazing. Would definitely recommend this company to anybody thinking of purchasing a sofa.”

Posted 7 months ago

“The crew was very helpful. Customer service was excellent. Really enjoying my new sofa”

Posted 7 months ago

“Great sofa for our outdoor office. Not tested out the bed yet but seems comfy enough! Just a little evasive with delivery dates but got there in the end!”

M Sofas Limited 4 star review on 25th September 2023

Posted 7 months ago

Thank you so much for your 4 star rating of M Sofas Limited! We're so happy you appreciate the great sofa for your outdoor office and are comfortable on it! We apologize if delivery dates were a bit evasive but thank you for being understanding and sticking through it with us!

Posted 7 months ago

“So many options online and such a variety as well. We found just what we wanted and in the colour we wanted as well. It took a few weeks for the sofa to be made and then delivered but the delivery was prompt and in the date range provide. The delivery men were very friendly and helpful”

M Sofas Limited 4 star review on 20th September 2023

Posted 8 months ago

Thank you so much, Craig, for your great 4 star rating of M Sofas Limited! We are pleased that you were able to find just what you wanted online, and in the colour you wanted. We are so glad that you had a good experience with the delivery process - our friendly and helpful delivery men certainly strive to provide great service. Thank you again for your kind words.

Posted 7 months ago

“We love the sofa. Good quality and delivery was smooth, unfortunately i got left with a small whole in a corridor though!”

M Sofas Limited 4 star review on 18th September 2023

Posted 8 months ago

“Great service in the shop and also delivery but the sofa came damaged. This could have been fixed before shipping of the item as I believe the part was damaged while being dismantled/prepared for shipping. Fortunately we were able to fix the problem. Very happy with the sofa. Thank you! :)”

Posted 8 months ago

“Very good.product and the delivery team were excellent. Would have preferred more communication throughout the purchase and build process.”

Posted 8 months ago

“Delivered on time and by professionals who quickly installed the sofa. Absolutely love the sofa which looks great and is comfortable to sit on, however the sofa bed pull out part is quite hard and will need a mattress topper.”

Posted 8 months ago

“The sofa is amazing! Ot would be good to have better tracking/updates to the sofa eg: it's in production/ it's in the wait list. However the delivery guys were great and ita so comfortable and well made would use again.”

Posted 8 months ago

“The quality and collor correspond to the description, I am very satisfied. Excellent communication, except they didn't meet the delivery date.”

Posted 8 months ago

“Extremely happy with our Sofa, great quality and delivery time.”

Posted 9 months ago

Thank you so much for your 4 star rating of M Sofas Limited, Anamaria! We're elated that you're extremely happy with our Sofa--we take great pride in our quality and delivery time!

Posted 9 months ago

“I purchased Asto sofa bed. As a sofa is very good and comfortable. As a bed however is quite hard and uncomfortable to sleep on. It is a good size double bed but the foam is not thick enough for a good enough for comfortable good night sleep (especially on the pul out part).”

Posted 9 months ago

“My wife love the sofas”

Posted 9 months ago

Thank you so much for your favourable 4 star rating of M Sofas Limited, Faoura! It is very humbling to hear feedback from a customer like yourself who was delighted with the sofa product purchased. We are so glad that it made your wife happy!

Posted 9 months ago

“Very good sofas but delayed responses from the team. Always need to get into touch about the update.”

Posted 10 months ago

“I really like the sofa. This is my second time buying a sofa from Ms Sofas and never disappoint. The material is good and resistant.”

Posted 10 months ago

“This is my second sofa from Msofas. They look amazing and are very good quality. I would rate excellent on base of product and customer service however they should pay more attention how the sofas will fit by standard doors. Luckly I had entrance through the garden but to put upstairs we did have to split in two by ourselves.”

Posted 10 months ago

“Sofa looks great and the quality is very good as well, but the delivery took too long!”

Posted 10 months ago

“good quality”

Posted 10 months ago

Thank you for your 4-star rating of M Sofas Limited! We appreciate you recognizing our good quality.

Posted 10 months ago

“Correct and nicely made sofa delivered on 3rd attempt so bit of a hassle. First sofa wasn't so good as fabric was very loose in many places,2nd delivery came with wrong colors so correct one came on 3rd attempt. However communication with Msofa was smooth and they arrange a new one to be made promptly.Roman sofa is very spacious and comfortable and looks very good. great for movie nights for all the family.”

Posted 10 months ago

“Good sofa, can’t say much yet as we have for a week only, but so far all good.”

Posted 11 months ago

Thank you for your 4 star rating of M Sofas Limited. We are glad to hear that you are enjoying your new sofa and that it has been good so far. We look forward to hearing how it performs over the next few weeks.

Posted 11 months ago

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M Sofas Limited is rated 4.8 based on 3,571 reviews