M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 20th December 2024

202

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hard to choose and decide colour choices as the imagines were so small and the website is not developed well in my opinion. The sale was supposed to end soon but it reset as soon as it did? This forced me to choose my choices fast although I didn’t actually need to rush But I am happy with the colours I have chosen although I’ve not set it up yet. Most importantly the delivery service was amazing in terms of the face to face treatment. My intercom was broken and the gentleman managed to enter the building and notify me the sofa will be brought up to my 14th floor, almost every delivery of whatever sort, the couriers struggle and give up in finding my building due to the location of it. The gentleman even gave me a brief explanation of how to set it up and offered to put it together but was not yet ready to so. Delivery time was long but thats not a complaint at all as Iknow they’re made to order and the demand at the time was high. In terms of first impressions of the sofa the foundations seem to not be of the highest quality but I do believe I have 90% got my money’s worth”

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Posted 3 years ago

“I was pleasantly surprised by the quality of the sofa. Highly recommended.”

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Posted 3 years ago

“We have purchased corner sofa bed Lagos in Milton 13 fabric. Both style and colour came as we expected. Fantastic sofa. Very good customer and delivery service, too. Thank you.”

M Sofas Limited 5 star review on 31st January 2022

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Posted 3 years ago

“We have found corner sofa. Decided to buy. Ordered it, and surprise 😀 how quickly has been delivered😁. We have a fast response from Customer Service when decided to change a side. Delivery Team "profeska". Recommended. A teraz po polsku... Zamówienie zrealizowane w ciągu kilku dni😀wszystko perfekcyjnie od A do Z. Dostawa pod same drzwi. Pełny profesjonalizm i wysoka jakość 👍Polecamy. Pozdrawiamy. Aneta i Sławek”

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Posted 3 years ago

“Love the sofa and delivery was as stated with really friendly delivery guys that put together my new sofa.”

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Posted 3 years ago

“Is really nice sofa, comfortable, solidly constructed, I hope it will serve me for a long time. Fast and efficient delivery. Thanks”

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Posted 3 years ago

“I purchased Apollo II corner sofa in black color and I would say is a very sturdy and heavy sofa, good quality, storage drawer but the sitting area is very hard and firm. I noticed that after a little longer of sitting down my butt was numb and felt uncomfortable. Before that where I had a sofa that was softer so I have a hard time getting used to it. The overall sofa is ok but I would prefer a little softer-that is not just my opinion.”

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Posted 3 years ago

“What a couch! I was so nervous buying online but truly had nothing to worry about. The couch came super quickly and delivered by amazing staff who assembled it so quickly it was in a flash. The couch is very comfortable and fits nicely in my studio flat. My only two criticisms is that the bed portion isn’t large enough to sleep unless you’re on a diagonal or quite small and the back cushions and part of the seating area and can’t be removed.”

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Posted 3 years ago

“Ordered sofa from M Sofas and accidentally ordered 2of them...emailed and got a phonecall next day, all sorted very quickly. Wait was 6weeks, arrived promptly and the guys were very helpful, asked if needed unpacking and assembling. Sofa is very nice👌 comfortable and looking good. Thank you! Definitely recommending M Sofas to friends👍”

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Posted 3 years ago

“I love it love it ! Great samples , Absolutely recommend this couch and company”

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Posted 3 years ago

“Very satisfied”

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Posted 3 years ago

“Love my sofa, very positively surprised with the quality!”

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Posted 3 years ago

“very good contact, the sofa and armchairs very comfortable”

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Posted 3 years ago

“I am very happy :)”

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Posted 3 years ago

“Very pleased with my purchase, very comfortable and looks great. The couple of times I contacted them they were very helpful and I would recommend this company 100%”

M Sofas Limited 4 star review on 31st January 2022

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Posted 3 years ago

“100% satisfaction”

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Posted 3 years ago

“Good quality, super comfy! Looks better in person than the picture. Trustworthy company. Quick responses. Easy to talk to. Superb delivery men. Hands down the best sofa company I've ever ordered from. Thank you.”

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Posted 3 years ago

“Overall service was great but there seems to be an issue with stitching coming apart which has been reported already”

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Posted 3 years ago

“Love my sofa. I was a bit worried about ordering online, as you never know the quality without seeing it in person, but am so happy with the sofa. Exactly what I was after!”

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Posted 3 years ago

“Hi. I very satisfied with the service that company.”

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Posted 3 years ago

M Sofas Limited is rated 4.7 based on 3,663 reviews