M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 20th December 2024

202

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good!!!”

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Posted 3 years ago

“Excelente”

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Posted 3 years ago

“Thanks for the great sofa. all family are happy. Had some difficulties with delivery, but it was sorted”

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Posted 3 years ago

“Ordered my 2nd sofa for another room and again not been let down. Fantastic service and timescales. We are very happy. Thank you”

M Sofas Limited 5 star review on 2nd February 2022

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Posted 3 years ago

“Very happy with my sofa”

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Posted 3 years ago

“Excellent overall service; from getting my questions answered, placing my order up to arranging delivery. This company has exceeded my expectations and I can’t recommend it enough. Very happy with the quality and design of the sofa.”

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Posted 3 years ago

“Fantastic sofa bed great quality worh every penny 👍”

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Posted 3 years ago

“the sofa is very comfortable and I recommend it”

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Posted 3 years ago

“Great quality, value for money and a super friendly team! Thank you very much everyone at M Sofas!”

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Posted 3 years ago

“Really pleased with our purchase. The sofa appears well made and the fabric choice we made is perfect. The company communicated about delivery dates, and delivery was within the timeline promised. Really pleased and no issues recommending the company to others.”

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Posted 3 years ago

“The couch I ordered is absolutely fantastic quality, my family were shocked by how cheap it was too. My only drawback was that the lead time for it was around 6 weeks, however, given it was Christmas and new years in between it's understandable it took so long.”

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Posted 3 years ago

“Great item 🙂 highly recommend 👍🏻”

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Posted 3 years ago

“Sofa came with incorrect drill holes vs screw and legs and a slight scuff on the corner of the sofa. However, msofas were extremely quick to rectify this by sending people round to drill holes and assemble and also have us compensation for the scuff. Whilst the overall process wasn’t perfect, I believe msofas did a great job of rectifying any issues.”

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Posted 3 years ago

“I have bought 2 identical real-leather corner sofa beds from MSofas, about six months apart. The sofas are very good quality, delivery took about 6 weeks both times, but one of the sofa beds had the faux leather mattress cover that we paid for, the other didn't...but because we moved 2 houses due to separation, and were extremely busy, we did not realise that the first sofa wasn't manufactured as ordered and paid for and was missing the faux leather cover for the pull-out mattress. Communication with the company can be difficult sometimes.”

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Posted 3 years ago

“Loving our new corner sofa bed. Strong but comfy at the same time. We recommend paying the £40 extra if you dont live on a ground floor, the delivery guys did an excellent job carefully carrying it to the floor we live in and assembling our sofa.”