M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks you”

Helpful Report

Posted 1 year ago

Thank you so much, Vilija, for your 5-star rating of M Sofas Limited! We greatly appreciate your kind words and are so glad to hear you're pleased with us!

Posted 1 year ago

“Very satisfied with the product and service! Definitely will recommend to my friends.”

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Posted 1 year ago

Thank you Marzena for your 5-star rating of M Sofas Limited! We are thrilled that you are very satisfied with the product and service! Thank you.

Posted 1 year ago

“Is a good sofa”

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Posted 1 year ago

Thank you, Silvia, for your 4 star rating of M Sofas Limited! We are glad to hear that our sofas meet your standards.

Posted 1 year ago

“Jestem bardzo zadowolony z zakupu w waszym sklepie.Bardzo dobra obsługa.”

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Posted 1 year ago

“Very bad customer service. The sofa was damaged at delivery and they didn't offer any help to resolve the issue. I would not be using them again.”

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Posted 1 year ago

“I love the sofa, it’s comfortable and looks so pretty! The delivery was right on time and the organisation of it was fantastic. Delivery guys were polite, helpful and swift, thanks a lot!”

M Sofas Limited 5 star review on 5th June 2023

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Posted 1 year ago

Thank you so much Hayley for giving us 5 stars! We are so pleased to hear that you love your new sofa and that the delivery and organisation went smoothly. It's customers like you that make what we do so rewarding! Thank you again for your wonderful words.

Posted 1 year ago

“Incredible value, seemed to good to be true but our gorgeous sofa was delivered on schedule and is amazing. Comms was efficient and prompt, delivery estimate was accurate, delivery team were friendly and super helpful. Overall total 5 star experience. Thanks guys 🙏🏾”

Helpful Report

Posted 1 year ago

Thank you FARID for the 5 star rating on M Sofas Limited. We pride ourselves on offering incredible value and ensuring our customers' experience is both satisfactory and enjoyable. We are glad that your recent purchase was both delivered on schedule and of high quality. We look forward to helping you create your dream home in the future. Thank you!

Posted 1 year ago

“The sofa is excellent, very comfortable”

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Posted 1 year ago

Thank you, Elena, for giving us a 5 star rating! We are so glad to hear that you enjoyed your sofa and found it very comfortable. Thank you for your kind words.

Posted 1 year ago

“Perfect 👌👌👌”

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Posted 1 year ago

Thank you so much Agnieszka for your 5 star rating of M Sofas Limited! Perfect 👌👌👌

Posted 1 year ago

“The Asti sofa is great, colour and size as expected. Good communication, particularly confirmation of the fitting through the entrance is a nice feature. Sofa arrived after 7 weeks. The delivery team set up the sofa in few minutes. Overall great experience.”

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Posted 1 year ago

Thank you for your generous 4 star rating of M Sofas Limited. We are delighted to hear that you are pleased with your Asti Sofa and the customer service we provided. We really appreciate your loyalty and for taking the time to share your experience with us.

Posted 1 year ago

“excellent=excellent”

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Posted 1 year ago

Thank you so much, Jozef, for your 5-star rating of M Sofas Limited! We are delighted that your experience with us was excellent.

Posted 1 year ago

“Long wait but worth it. Our green sofa it's amazing. Very good quality, comfortable, beautiful ..... We highly recommend MSofas 👌”

Helpful Report

Posted 1 year ago

Thank you, Agnieszka, for your 5 star rating of M Sofas Limited! We are delighted to hear that you had a positive experience with us - we always strive to provide great quality products that are comfortable and beautiful. Your kind words are much appreciated - we are so pleased that the wait was worth it and that you are highly recommending MSofas!

Posted 1 year ago

“Absolutely love my new sofa!! Great service :)”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating of M Sofas Limited. We are delighted to know that you absolutely love your new sofa and appreciate the great service! Thank you.

Posted 1 year ago

“I would highly recommend it. Delivery on time. I am extremely pleased with the new sofa I purchased.”

M Sofas Limited 5 star review on 4th June 2023

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Posted 1 year ago

Thank you so much Anna for giving M Sofas Ltd a 5 star rating. We really appreciate it and are so happy to hear that the delivery was on time and you are thrilled with your new sofa. We look forward to continuing to serve you in the future.

Posted 1 year ago

“Absolutely lovely sofa and well worth the price. I am chuffed with it and the lads who deluvered the sofa were superb. I would highly reccommend!! I am chuffed as had a sofa vefore saying great price etc lesther and it come back like plastic. But honestly guys great job and really honest. I chose a sofa from the express delivery and turned up within two weeks😍”

Helpful Report

Posted 1 year ago

“Customer service was good and they answered my emails quite quickly. Delivery was on point and was always updated to when my purchase was to arrive.”

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Posted 1 year ago

“Best sofa!! So comfortable and nice looking”

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Posted 1 year ago

“A little bit of a wait to get my sofa, but worth the wait - I love it!”

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Posted 1 year ago

“This company is great and the Zeus corner sofa looks and feels very luxurious for a really good price. Thank you!”

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Posted 1 year ago

“Faulty product, still no reply on when they will come fix it. Also rude customer service on phone”

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Posted 1 year ago

M Sofas Limited is rated 4.7 based on 3,663 reviews