Motorway Reviews

Name: Motorway
Address: Motorway, 12-13 Wells Mews, London, United Kingdom
Rating: 4.16

4.2 Rating 1,245 Reviews

81 %

of reviewers recommend Motorway

Company Reviews

Metrics

Info

4.2

Based on 1,245 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Motorway:

The way to sell your car.

Selling your car the Motorway way is easy and completely free. 5,000+ verified dealers compete to give you their best price.

We'll find the dealer in our nationwide network who'll pay the most for your car, then complete your sale with free home collection and fast payment.

motorway.co.uk

Visit Website

Phone:

0203 988 2266

Email:

marketing@motorway.co.uk

Location:

Motorway, 12-13 Wells Mews, London
United Kingdom
W1T 3HE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy service”

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“Contacted Motorway who gave me a good camparison of car buyers. They then came back to me to state that more may be available from certain buyers. Followed the lead and they did indeed offer me more, took the offer and all went very smoothly! Thanks Motorway :)”

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“Very useful site. Made me a few hundred extra pounds as otherwise I would have just gone to we buy any car as that is what is best known.”

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“Very easy to deal with, not pushy and the specialist that came out for the vehicle was polite and didn't haggle on price.”

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“Easy and Simple Service”

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“Very quick response and within hours found a buyer for the full value offered. Impressed with the concept and felt more confident that the offer wouldn't be chipped as, unlike other websites of a similar nature, photos and details of the car were uploaded. I even found the telephone call from one of the service team was helpful and not about pressuring me to sell!”

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“Quick and easy! Had my car sold 2 days later!”

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“Excellent service”

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“Excellent. Give a fair price”

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“Pretty straightforward and got a decent price from a good company”

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“First class customer service great communication throughout the process easy to arrange an the collection was straight forward the price I was quoted was the price I got there was no haggling an payment was instant the collection took less than 20 minutes hassle free from start to finish thanks I would recommend the service an would use again”

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“Service was good, kept me up to date with progress.”

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“Easy and smooth transaction, we secured an excellent price for the car and the service from the buying company was perfect, thank you. We have since sold another car with the same company”

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“Very impressed we received exactly what we were quoted unlike some car buying companies who knock money off for every little thing possible. Will use again”

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“Motorway did a fantastic job finding a top quality buyer for my Jaguar F type. I achieved a full £2k more via motorway than any other offer. The purchaser made it a very easy transaction 10/10 all round.”

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“Excellent service in a professional & efficient manor. Would definitely use again in future & recommend to anyone else”

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“Excellent service”

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“My car has been for sale for well over a week and had no contact from motorway unless instigated by myself. I have sent 3 e-mails to my contact and only on the first occasion had a response, been ignored other times. Customer service is non- existant at the moment would never use or recommend them again”

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Dear Colin, My name is Alex, a director at Motorway. Sorry it has taken me a while to respond to your review, we have been investigating what happened. It appears your emails were not responded to in a timely manner in this instance, we accept the fact communication was simply not good enough. We have discussed the matter at the most senior level and put in place procedures to ensure this does not happen again. I understand from our Premium Sales Team that we were working on getting you our highest offer for your vehicle at the time, but did not respond in a timely matter during this process. Please accept my apologies here, but if there is anything we can help with, please do get in touch at premium@motorway.co.uk I hope you can try us again in the future. Best regards, Alex, Director, Motorway

“does what it says on the site”

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“Every time I picked up my phone there was a message from Lauren”

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Motorway is rated 4.2 based on 1,245 reviews