Motorway Reviews

Name: Motorway
Address: Motorway, 12-13 Wells Mews, London, United Kingdom
Rating: 4.18

4.2 Rating 1,237 Reviews

82 %

of reviewers recommend Motorway

Company Reviews

Metrics

Info

4.2

Based on 1,237 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

About Motorway:

The way to sell your car.

Selling your car the Motorway way is easy and completely free. 5,000+ verified dealers compete to give you their best price.

We'll find the dealer in our nationwide network who'll pay the most for your car, then complete your sale with free home collection and fast payment.

motorway.co.uk

Visit Website

Phone:

0203 988 2266

Email:

marketing@motorway.co.uk

Location:

Motorway, 12-13 Wells Mews, London
United Kingdom
W1T 3HE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. Give a fair price”

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“Pretty straightforward and got a decent price from a good company”

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“First class customer service great communication throughout the process easy to arrange an the collection was straight forward the price I was quoted was the price I got there was no haggling an payment was instant the collection took less than 20 minutes hassle free from start to finish thanks I would recommend the service an would use again”

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“Service was good, kept me up to date with progress.”

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“Easy and smooth transaction, we secured an excellent price for the car and the service from the buying company was perfect, thank you. We have since sold another car with the same company”

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“Very impressed we received exactly what we were quoted unlike some car buying companies who knock money off for every little thing possible. Will use again”

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“Motorway did a fantastic job finding a top quality buyer for my Jaguar F type. I achieved a full £2k more via motorway than any other offer. The purchaser made it a very easy transaction 10/10 all round.”

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“Excellent service in a professional & efficient manor. Would definitely use again in future & recommend to anyone else”

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“Excellent service”

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“My car has been for sale for well over a week and had no contact from motorway unless instigated by myself. I have sent 3 e-mails to my contact and only on the first occasion had a response, been ignored other times. Customer service is non- existant at the moment would never use or recommend them again”

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Dear Colin, My name is Alex, a director at Motorway. Sorry it has taken me a while to respond to your review, we have been investigating what happened. It appears your emails were not responded to in a timely manner in this instance, we accept the fact communication was simply not good enough. We have discussed the matter at the most senior level and put in place procedures to ensure this does not happen again. I understand from our Premium Sales Team that we were working on getting you our highest offer for your vehicle at the time, but did not respond in a timely matter during this process. Please accept my apologies here, but if there is anything we can help with, please do get in touch at premium@motorway.co.uk I hope you can try us again in the future. Best regards, Alex, Director, Motorway

“does what it says on the site”

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“Every time I picked up my phone there was a message from Lauren”

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“Good service put me in touch with right people who bought car in 24 hours”

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“Contact and collection were made at the times stated. Everything was explained and as easy as could be. The payment was in the bank within hours of collection. Really couldn’t have been quicker or easier.”

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“Help with the process of selling my car. I didn't feel harassed. The contact I had was great.”

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“sold our car with best car buyer quick no hassel easy to use money transfered quick no problems delt with manson excellent service from both bob mason who delt with the transfer and steve the man who came to check the car over very friendly pleasant man.”

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“Accurate guide prices for a number of potential buyers. I was unsure how to add additional details about my car, such as previous drivers, which would have affected the price.”

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“Very helpul and prompt.”

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“Very low prices”

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Hi Susan, Motorway is a price comparison site with prices coming directly from the market. Prices are neither designed to be high or low, but true. Unlike other sites who can over-inflate valuations, our TruePrice prices (based on thousands of data-points from real sales) are realistic and - assuming average condition - will reflect what you will receive for your car if you sell to the relevant instant buyer or dealer online. You can read more about TruePrice here: - https://motorway.co.uk/guides/trueprice Please email us at offers@motorway.co.uk if you need more help. We'd love to help you sell your car. Thanks, Alex, Director.

“Very efficient”

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Motorway is rated 4.2 based on 1,237 reviews