Motorway Reviews

Name: Motorway
Address: Motorway, 12-13 Wells Mews, London, United Kingdom
Rating: 4.14

4.1 Rating 1,254 Reviews

81 %

of reviewers recommend Motorway

Company Reviews

Metrics

Info

4.1

Based on 1,254 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Motorway:

The way to sell your car.

Selling your car the Motorway way is easy and completely free. 5,000+ verified dealers compete to give you their best price.

We'll find the dealer in our nationwide network who'll pay the most for your car, then complete your sale with free home collection and fast payment.

motorway.co.uk

Visit Website

Phone:

0203 988 2266

Email:

marketing@motorway.co.uk

Location:

Motorway, 12-13 Wells Mews, London
United Kingdom
W1T 3HE

Write Your review

Tell us how Motorway made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Actually gave £1500 more than everyone else I tried for buying my car. Recommended”

Helpful Report

(Premium) -

“The service these guys gave was first class. I was kept informed throughout the process and I got more than I had been quoted from other sites for the car. Can't recommend them enough.”

Helpful Report

(Premium) -

“Very simple process. Car picked up from home with no haggling needed and great customer service. Would use again.”

Helpful Report

() -

“Everything worked very well.”

Helpful Report

() -

“Very quick talk to a real person the internet experience was easy and trouble free my car was picked up at the time stated a call was made to pre warn me quick transaction of money into my bank account I would highly recommend this service thank you”

Helpful Report

() -

“A deal.is a deal. The price is the price, no-one said anything about the value of the car. I was told it was going to auction. You've got a really good deal there. Enjoy I want be using you again.”

Helpful Report

() -

Hi Tracey, I’m sorry to hear you were disappointed with the price you received for your car - we’re really disappointed to see a score this low. We take pricing very seriously at Motorway and recently launched TruePrice to ensure sellers like yourself don’t get caught out with price chipping on the day of the sale. As a comparison website we don’t buy the cars ourselves, our only aim is to help you find the best possible price for your car by allowing you to compare offers from leading instant online car buyers. Again, I’m sorry you were disappointed with the final amount you received for you car. Kind regards, Lauren Taylor, Customer Support

“Very helpful and managed to get a lot of quotes”

Helpful Report

() -

“Good selection but not all online buyers included and your partner Car Buying Group both offered one of the lowest prices but also offhand In their correspondence. Motorways customer service was on the other hand exemplary”

Helpful Report

() -

“Helpful”

Helpful Report

() -

“Quick and easy service”

Helpful Report

() -

“Contacted Motorway who gave me a good camparison of car buyers. They then came back to me to state that more may be available from certain buyers. Followed the lead and they did indeed offer me more, took the offer and all went very smoothly! Thanks Motorway :)”

Helpful Report

() -

“Very useful site. Made me a few hundred extra pounds as otherwise I would have just gone to we buy any car as that is what is best known.”

Helpful Report

() -

“Very easy to deal with, not pushy and the specialist that came out for the vehicle was polite and didn't haggle on price.”

Helpful Report

“Easy and Simple Service”

Helpful Report

() -

“Very quick response and within hours found a buyer for the full value offered. Impressed with the concept and felt more confident that the offer wouldn't be chipped as, unlike other websites of a similar nature, photos and details of the car were uploaded. I even found the telephone call from one of the service team was helpful and not about pressuring me to sell!”

Helpful Report

(Premium) -

“Quick and easy! Had my car sold 2 days later!”

Helpful Report

() -

“Excellent service”

Helpful Report

() -

“Excellent. Give a fair price”

Helpful Report

() -

“Pretty straightforward and got a decent price from a good company”

Helpful Report

() -

“First class customer service great communication throughout the process easy to arrange an the collection was straight forward the price I was quoted was the price I got there was no haggling an payment was instant the collection took less than 20 minutes hassle free from start to finish thanks I would recommend the service an would use again”

Helpful Report

() -

Motorway is rated 4.1 based on 1,254 reviews