Motorway Reviews

Name: Motorway
Address: Motorway, 12-13 Wells Mews, London, United Kingdom
Rating: 4.16

4.2 Rating 1,245 Reviews

81 %

of reviewers recommend Motorway

Company Reviews

Metrics

Info

4.2

Based on 1,245 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Motorway:

The way to sell your car.

Selling your car the Motorway way is easy and completely free. 5,000+ verified dealers compete to give you their best price.

We'll find the dealer in our nationwide network who'll pay the most for your car, then complete your sale with free home collection and fast payment.

motorway.co.uk

Visit Website

Phone:

0203 988 2266

Email:

marketing@motorway.co.uk

Location:

Motorway, 12-13 Wells Mews, London
United Kingdom
W1T 3HE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They will swamp you with emails and it is almost impossible to unsubscribe.”

Helpful Report

Hi there, I’m Lauren, from Motorway’s customer support team. We try to email customers sparingly, in order to help guide them through the process of selling their car. I’m sorry you found these to come too often. We have taken your feedback onboard. There is an unsubscribe link at the bottom of every marketing email we send. By clicking on this link, you’ll stop receiving emails from us. However, if you continue to have problems unsubscribing, you can email offers@motorway.co.uk. Best wishes, Lauren Taylor, Customer Support.

“simple, no trickery, lovely quick sale.”

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“Prompt contact”

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“Car sold very quickly for a price that I was happy with. Positive experience all round for me.”

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“Excellent. I would highly recommend.”

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“Friendly fast service”

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“Very quick on responding to my enquiry so well done on tha. Their enquiry form directed me to We Want Any Car but it was Money 4 Your Motor that turned up at my house who weren't exactly a pleasure to deal with.”

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“Really easy use to use. Well organised. Very pleased with the service and the price for the car Many thanks Corrinne”

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“Easy to use, good service.”

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“Found the experience of selling my car very straight forward and I had a confirmed sale within hours of the car going up for sale and vehicle was collected a couple days later. A very easy, no hassle way of selling your car and the price I got was better than any other car buying service.”

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“Excellent service, hassle free and worth sacrificing a few quid for the effort of a private sale.”

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“Actually gave £1500 more than everyone else I tried for buying my car. Recommended”

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“The service these guys gave was first class. I was kept informed throughout the process and I got more than I had been quoted from other sites for the car. Can't recommend them enough.”

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“Very simple process. Car picked up from home with no haggling needed and great customer service. Would use again.”

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“Everything worked very well.”

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“Very quick talk to a real person the internet experience was easy and trouble free my car was picked up at the time stated a call was made to pre warn me quick transaction of money into my bank account I would highly recommend this service thank you”

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“A deal.is a deal. The price is the price, no-one said anything about the value of the car. I was told it was going to auction. You've got a really good deal there. Enjoy I want be using you again.”

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Hi Tracey, I’m sorry to hear you were disappointed with the price you received for your car - we’re really disappointed to see a score this low. We take pricing very seriously at Motorway and recently launched TruePrice to ensure sellers like yourself don’t get caught out with price chipping on the day of the sale. As a comparison website we don’t buy the cars ourselves, our only aim is to help you find the best possible price for your car by allowing you to compare offers from leading instant online car buyers. Again, I’m sorry you were disappointed with the final amount you received for you car. Kind regards, Lauren Taylor, Customer Support

“Very helpful and managed to get a lot of quotes”

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“Good selection but not all online buyers included and your partner Car Buying Group both offered one of the lowest prices but also offhand In their correspondence. Motorways customer service was on the other hand exemplary”

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“Helpful”

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Motorway is rated 4.2 based on 1,245 reviews