Motorway Reviews

4.59 Rating 1,068 Reviews
93 %
of reviewers recommend Motorway
Merchant Metrics
Shipping & Delivery
delivery methods
Courier, Own Driver
average delivery time
Within 5 Days
on-time delivery
Greater than 93%
accurate and undamaged orders
100%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.69 out of 5
Read Motorway Reviews

About Motorway:

The comparison site to sell your car.

Motorway is the UK's first comparison site for selling your car. It’s the smart, new way to sell any vehicle.

Compare prices from instant online car buyers and dealers. It’s easy to get up to £1,000 more in seconds.

motorway.co.uk

Visit Website

Phone:

0203 988 3388

Location:

Motorway
2nd Floor, Tennyson House,
159-165 Great Portland Street,

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Absolutely brilliant service! It took just 3 days to sell my car at a great price way above webuyanycar! The buyer paid immediately and collected my car from home. Can’t recommend these guys enough.
Posted 1 year ago
Eventual waste of time.At first sight it seems that sale valuations you get,coming up online,are going to be actually pretty accurate.After giving all car details,photographs etc,you think the figures given from various dealers will apply and that you just wait for car to be collected.Not so. After being told collection date is being sorted out, you then find that the price you expected doesn't apply , and Motorway are only then getting actual prices from bidding dealers- bearing no resemblance to their previous figures they had been giving you. Wasted several days on this site.My actual offer figure was£750 pounds lower than ,previous Motorway figure. Decided to visit Carshop,next day and sold the car straightaway, :,immaculate,AudiA1 S l, ine sportback,tiptronic,all leather,for better than highest motorway price,with immediate payment.Would highly recommend.
Helpful Report
Posted 4 months ago
Hello,

I'm sorry you weren't happy with the offers made on your car. Motorway act as a broker, so we don't set prices ourselves, but seek to find you the best offer available from dealerships across the UK.

The way Motorway works is to give you an initial valuation using TruePrice algorithms, which utilise previous sales history, DVLA data, dealership guide prices, and live market data to predict the value of your car. This assumes no damage, full main dealer service history, and top specification.

Offers usually match or exceed the TruePrice, but sometimes come under if the car is of low specification, has issues with service history, or damage. Offers may also be lower if there is a reduced level of demand in the current market for the car. Ultimately however, you are free to accept or reject these offers before anyone comes to see the car.

I'm glad you were able to find a buyer for your car at a price you were happy with, and I'm sorry that you were not able to sell with Motorway on this occasion, but we wish you all the best.

Best regards,

James
Motorway Aftersales Team
Posted 4 months ago
Great way to sell your car if you only want scrap value for your car. Tried twice gave up sold to Evans Halshaw for FIVE times the amount motorway .co.UK offered
Helpful Report
Posted 10 months ago
Dear customer,

Sorry you were unhappy with your prices from Motorway.

Offering a price comparison service, we do all we can to find the highest prices possible, but it sounds like our partners were unable to meet your price expectations in this instance. Often we do beat competitor prices.

Please email us at offers@motorway.co.uk if you require more assistance. We may be able to find you a better offer.

Kind regards, Lauren Taylor, Customer Support.
Posted 10 months ago
Selling the car bit was quick getting the money for the car was another thing. Car was taken to a large Vw dealership still awaiting payment. 5 days later. Yup I know it was the weekend. But most people pay when they pick up the car. Theory is watch who you sell to.
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(Premium) - Posted 1 year ago
Dear Karen, sorry to hear you were unhappy with the payment. The money should now be with you today (Monday). As it was the weekend, it appears to have caused a small delay. This is unusual and we will look into it. In the meantime, please do call us on 01444 620 630 if you require further assistance and we will be happy to help you. Kind regards, Alex Buttle, Director.
Posted 1 year ago
Resn I sell my because I want move out uk
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Posted 1 year ago
I was pleased to get a review
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Posted 1 year ago
On the phone I was guaranteed £120, which was £30 less the than the 'other' company, but the agent said that that firm would take off at least £50 in admin etc, and again guaranteed me £120. When I took the car in the most they would give me was £50, I would have been better off going to the other company.
Helpful Report
Posted 2 years ago
Hi Alexander. I'm sorry to hear that you received a lower price than you were quoted over the phone by one of our car buying partners. If you are guaranteed a price over the phone that is the price you should receive, unless the car is in a different condition or specification than you have described it as. To resolve this issue please contact the car buying partner that you sold the car with. Thanks, Lauren @ Motorway.
Posted 2 years ago
Motorway is rated 4.59 based on 1,068 reviews