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Mortgage Light Reviews

4.9 Rating 1,250 Reviews
99 %
of reviewers recommend Mortgage Light
4.9
Based on 1,250 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

01908 597655

Email:

alex@mortgagelight.co.uk

Location:

1 Whittle Court,Knowhill,
Milton Keynes
MK5 8FT

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Navigating a mortgage application can be daunting, but Urvi made it seamless. Her expertise and dedication transformed the complex process into an educational journey. She explained every detail, from interest rates to types of mortgages, making sure I understood it all. What set her apart was her promptness in addressing my questions and her proactive measures to keep everything on track. Her friendly demeanor made each step less intimidating. Urvi empowered me with knowledge and confidence to make informed decisions. For anyone seeking a competent and approachable broker, I wholeheartedly recommend Urvi. Thank you!
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Posted 1 day ago
Debs came recommended and I can see why! She stayed with me through my changable property hunting journey and gave invaluable advice throughout. She was so patient with me and took care of everything, taking the stress out of finding the right mortgage for my circumstances. I would highly recommend her.
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Posted 1 week ago
Urvi is incredible! So calm and patient even when working with a case which was not straight forward! Efficient communication, mortgage offer gotten easily and first time with no issues. Always available to offer reassurance and answer questions! Highly recommended. I will 100% be back for my remortgage! Thank you Urvi ❤️
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Posted 1 week ago
Having dealt with them a few years ago when purchasing a shared ownership property, everything went seamlessly, therefore it seemed sensible to return. Excellent decision!!! James took us on board and he beautifully conducted the whole procedure with not only professional but personal advice, that was greatly appreciated. He understood our frustrations at other parties dragging their heels but was always there if we needed him to steady the ship. Impossible to find fault in either James or Mortgage Light. You don't need to go anywhere else!!! :-)
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Posted 1 week ago
Debs handled our case and we couldn't of asked for a better mortgage advisor! As we were staircasing our case was slightly more difficult to deal with but it wasn't an issue with Debs. She was always available to call or email when we had any questions. Overall we are very happy with the customer service we received from Debs and mortgage light. We even received a lovely hamper once we completed!
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Posted 1 week ago
I have been liaising with Deborah Caulfield for many months now in relation to our mortgage rates and changes to my personal circumstances. I can not recommend Debs highly enough. Not only is she one of the best brokers I have spoken with she can't do enough for you. She has been a great sounding board, to help with many different options due to my personal needs and a very good listener and therapist along the way. Debs is extremely caring, and would check in to ensure I understood everything and she was always on hand to arrange a quick meeting at short notice to answer all my questions. Looking forward to my next mortgage review early next year, as I know its being dealt with someone who knows the market and has extensive knowledge to help navigate me in my decision making. Thanks Debs you are amazing at what you do.
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Posted 2 weeks ago
Outstanding assistance from Urvi Shah! I had an assessment with her and in an hour she basically gave me a shared ownership and mortgage masterclass, while responding to every question that i had (so many unfortunately for her). Thanks again Urvi! :)
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Posted 3 weeks ago
Urvi did an outstanding job, guiding us from start to finish throughout the entire process. She was always available by phone and email, making communication easy and seamless. Thanks for her dedication, outer mortgage application was processes quickly and smoothly. We are extremely happy with her service and highly recommend Mortgage Light!
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Posted 4 weeks ago
I worked with Natasha at Mortgage for my first Mortgagelight, and she was fantastic. Despite some tricky circumstances on my end, she reassured me throughout the process and managed to secure the best mortgage options for me. From our first chat, she understood my needs perfectly and made everything seem straightforward. The whole process was quick, mostly done online and over the phone, which was super convenient. I’m really grateful for Natasha’s hard work and can’t recommend her enough for anyone needing mortgage help. Her professionalism and personal touch made all the difference.
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Posted 1 month ago
We came to Mortgage Light on recommendation from a friend after experiencing poor service elsewhere. I cannot recommend Mortgage Light highly enough. The team cannot do enough for you, are quick to respond to queries, always a pleasure to speak to and made us feel at ease throughout the whole process. We felt Natasha & Tammy genuinely cared about us as customers and prioritised our needs throughout. Thank you so much both.
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Posted 1 month ago
Natasha and Tammy have been amazing! I couldn't ask for a better duo, as a first time buyer, Natasha has been very thorough making sure I understand every document and being available for me whenever I need. I would highly recommend Natasha to anyone looking to get a mortgage, thanks so much for assisting me through this tough process.
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Posted 1 month ago
As a first time buyer I have had an amazing experience with mortgage light , I was surprised by the great communication and was mad to feel at ease throughout the whole experience, Speaking to Urvi was like speaking to a friend and would the recommend there services ,Thanks for all your help with purchasing my new home .
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Posted 1 month ago
Jordan was absolutely incredible throughout the process! As first time buyers, I was quite anxious and unsure of how to go about things when buying our first house, but Jordan made the process a lot easier and answered all my questions. I honestly don't think we would have gotten through the process without Jordan, as we had a some difficult circumstances which made me think we wouldn't even have been able to get a mortgage, but thanks to his advice and hard work, we have successfully bought our first home! I can't thank Mortgage Light enough.
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Posted 1 month ago
Debs is brilliant! Nothing is too much trouble, she explains everything and happy to answer any questions we had. We used Debs for our first home purchase and she was very kind answering all our (probably stupid) questions and educating us where needed. Recently, we used Debs again when we moved to a new house. I recommend her to any friends or family who ask for a mortgage advisor. She is very friendly, helpful, polite and professional. Thank you Debs!!
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Posted 1 month ago
Debs at Mortgage Light has now helped me (and my wife) with 3 separate house moves / mortgage agreements, and I can recommend to anyone. She has always been very responsive and is happy to talk us through our options and anything we don't understand, finding us the best option for each of our mortgages.
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Posted 1 month ago
⭐️⭐️⭐️⭐️⭐️ I can’t recommend Urvi Shah at Mortgage Light highly enough! As a first-time buyer, I was initially overwhelmed by the mortgage process, but Urvi made everything so much easier. I had reached out to one of the UK’s leading mortgage brokers, but none of their offers could beat the fantastic rate Urvi secured for me. Her knowledge and expertise are unmatched! Urvi was incredibly prompt and responsive throughout every stage. No question was too small, and she was always just a message away, providing clear, friendly guidance. Her personable approach made me feel like I was in safe hands from start to finish. I’m so grateful to have worked with Urvi and would recommend her to anyone looking for a dedicated and skilled mortgage advisor. Thank you, Urvi, for making my first home-buying experience such a positive one!
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Posted 1 month ago
We recently worked with James Carr as our mortgage advisor, and the experience was fantastic from start to finish. James took the complexities of the mortgage process and made them easy to understand, walking us through every option with patience and clarity. He tailored his advice to our specific needs and goals, making sure we felt informed and empowered at every step. His expertise and approachable nature made what could have been a stressful process feel smooth and straightforward. What truly set James apart was his responsiveness and personal approach. He was always just a call or email away, and his prompt replies made us feel valued and fully supported throughout the entire process. Thanks to James, we feel confident in our choices and are incredibly grateful for his help. We would highly recommend him to anyone seeking a knowledgeable, patient, and genuinely caring mortgage advisor!
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Posted 1 month ago
Me and my partner are first-time buyers, and they were all so lovely and friendly! Very helpful! Words can’t explain how much we are grateful for what they did for us. Definitely recommend going with them, especially Daniel (Dan) and Tammy. 👍
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Posted 1 month ago
It's always a pleasure dealing with Mortgage Light, on this occasion with James, who has been brilliant. I've recently remortgaged and communications have been excellent throughout. There was a late-minute issue with a lender's offers, which was completely outside of Mortgage Light's control, but they acted fast and got a positive outcome, explaining the options available in such a clear way and keeping me updated at every step.
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Posted 1 month ago
Super friendly customer service and clear communication, despite an issue that arose with the lender which was sorted swiftly and efficiently! Very happy with how the issue was handled!
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Posted 1 month ago
Mortgage Light is rated 4.9 based on 1,250 reviews