Mortgage Light Reviews

4.86 Rating 475 Reviews
97 %
of reviewers recommend Mortgage Light
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
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01908 597655



1 Whittle Court,Knowhill,

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Overall, a good service. There were a couple of small issues which could have been resolved easily and would've saved some delays, but on balance the service was good. Our questions were answered and our introducer, Natasha, was helpful and proactive.
Posted 1 month ago
Our journey with Mortgage light was long and full with ups and downs.I would like to say a big Thank You for Nevetha, who treated us more than just one of your clients.She should be an example for everyone how to communicate with the clients.She kept us updated all the time,even if there was nothing new,and we could feel that we finally found the person who really wants to help us. She is a star.She did a brilliant job and we really appriciate all her work.Thank you so much to Nevetha and Mortgage Light!
Posted 1 month ago
Daniel has been great and answered every question I have had as a first time buyer, the only thing that could have been better is communication. We spent 3 weeks wondering what was going on and believed it was due to the virus causing delays when it was our lender under valuing our property. in the future maybe an online portal to see the process of the mortgage would help and probably reduce the amount of times people call :)
Posted 3 months ago
I would really be very happy to say that James Deakin and Alex Stoyles are amazing. Wonderful communication
Explains very well and very patient towards new buyers.
They are reward to Mortgage Light.
Thanks to both of them.
Posted 4 months ago
everything was good.
Posted 4 months ago
James was very good and concise at through out the process as it has taken servers weeks to manage to get an offer due to mortgage company being difficult, good communication and polite, also the two assistants he has helping him were brilliant.
Posted 7 months ago
The staff at Mortgage Light were easy to get hold of on the phone and always responded to emails promptly. Everything was dealt with in a friendly and supportive manner. Thank you.
Posted 11 months ago
Have only ever used Mortgage light since buying our first house in 2015, have renewed our mortgage suppliers twice and they help set up our life insurance. I would never use another company but this time round changing mortgage providers communication between Mortgage light and myself has been a bit slower than i would expect but i am very lets get things done now person and understand i am not there only customer / client. All staff very nice and polite and have put up with my many of questions.
Posted 1 year ago
Great service and friends staff
Posted 1 year ago
This is the first mortgage I have taken out and I have to say that this has been a pleasant journey throughout. Max has constantly reassured and advised me of any information I needed at every step of the way. Max has been very helpful, which has made it a smooth process from beginning to end. I cant thank max enough for helping me find the right mortgage for me.

Kind Regards
Kimberley Baker
Posted 1 year ago
Good service- comprehensive and easy to access
Posted 1 year ago
James and Nikki have been very informative with my mortgage which hasnt been the easiest due to credit rating issues. They have both been hard working in trying to sort this and never given up.
Posted 1 year ago
Max and Claire were always helpful and we're always ready to overcome any queries.
Posted 1 year ago
Thoroughly easy/nice experience with Max Derry.
Posted 1 year ago
We have had our mortgage accepted and can only but thank Sam for this.
Posted 1 year ago
I did enjoy the experience with Mortgage Light! I would choose your company again if I need too!
Posted 1 year ago
I knew exactly what mortgage I wanted and from what provider; I only needed someone to handle the paperwork. I had no need for financial advice or consultation.
So, from that regard, I think their fees were a bit expensive.
Though they've been clear about their costs and fees.
Posted 2 years ago
Good service and helpful
Posted 2 years ago
James Carr and the staff at the Mortgage Light were very friendly and professional through out the process. He was always there to answer our questions and guide us in buying our first house. We are grateful for the invaluable help during the whole house purchase Process.
Posted 3 years ago
The professionalism and customer service was excellent.
Posted 3 years ago
Mortgage Light is rated 4.86 based on 475 reviews