Login
Start Free Trial Are you a business?? Click Here

Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,499 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,499 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
Laurel has been knowledgeable and incredibly supportive throughout our home buying process providing us with a great product and regularly checking to see if a better deal was available as rates moved… and it was!
Helpful Report
Posted 1 year ago
Fabulous service from Laurel & the team. Quick, efficient and reliable 100% recommend
Helpful Report
Posted 1 year ago
Oliver has been out mortgage broker for the last 4 years now and has sorted both residential and BTL mortgages for us. He is proactive, practical and infinitely helpful, no question is ever an issue and no change is ever to late! Oliver and the team are super efficient and a pleasure to work with. Thank you again!!
Helpful Report
Posted 1 year ago
Antonia and Preet were amazing, both rigorous and diligent. They got me a great offer where other brokers gave up and made the process easy and pleasant. I also have to applaud their great communication skills and the updates they provided at each stage.
Helpful Report
Posted 1 year ago
The customer service and support along with the complete honesty has made the whole process a lot less stressful for us. Genuinely impressed with a 5 start or 10/10 service. Having worked in banking, finance and many years it company administration I can honestly make this review for a company that has stood out twice as we recently renewed a new mortgage deal.
Helpful Report
Posted 1 year ago
Oliver and Preet were excellent throughout, providing a friendly and very efficient service. Thanks so much to them both for helping us with our first mortgage! Would definitely recommend
Helpful Report
Posted 1 year ago
We had an excellent experience with our mortgage broker, Emma of Mortgage 1st. Her expertise and flexibility made the complex process of securing a mortgage for our new home seamless. Emma's professionalism and clear communication ensured we got the best terms.Communication with Emma was consistently prompt and informative, keeping us well-informed at each stage. We highly recommend Emma to anyone in search of a reliable and competent professional in the mortgage field. Thanks to Emma's guidance, we now feel secure and satisfied with the mortgage arrangements for our new home.
Helpful Report
Posted 1 year ago
I was having a very difficult time with a different company who had awful customer service/communication with clients. I reached out to Andrew who took us on and had our remortgage sorted within a week. Professional, friendly, prompt, courteous and got us a great deal. Highly recommend Andrew for any of your needs!
Helpful Report
Posted 1 year ago
Mortgage 1st were very quick and efficient when dealing with our mortgage application. In less than a day of submitting we had a decision. Our mortgage advisor, Lucy, worked really hard and maintained contact through email and messages. A very stress free process.
Helpful Report
Posted 1 year ago
Sam, Anne and the team were extremely quick and efficient in securing my mortgage offer. I would recommend their services and would use them again in the future when needed.
Helpful Report
Posted 1 year ago
Andy Hunt advised me with my remortgage, he had advised me previously and had always provided a great service. Andy was once again superb with his communication and advice and I would thoroughly recommend seeking advice from Andy and Mortgage 1st for any of your Mortgage needs!
Helpful Report
Posted 1 year ago
I've been using Mortgage 1st for the past few years now and I highly recommend them. Our Mortgage Advisor, Isla Smith, has been brilliant throughout the mortgage process. Nothing has been too much trouble for her, she's been extremely helpful and provided a great service.
Helpful Report
Posted 1 year ago
Joe and Amy have been amazing at helping us sort our mortgage out. As first time buyers all the jargon can seem very daunting these two put us right at ease and we're fab at replying and helping us with any queries we had. The time it took us from enquiring to recieving our mortgage offer was brilliant. Joe was also very thorough in helping us find Home and life insurance as well as a surveyor. We would wholeheartedly recommend them to anyone!
Helpful Report
Posted 1 year ago
Oliver has gone above and beyond, supporting me through a tough challenging time. Setting up a business and finding a mortgage lender has been hard. Oliver has been patient and supportive with me and I'm extremely happy to say that this week, I've exchanged contracts on my new home.
Helpful Report
Posted 1 year ago
Very helpful and I didn't have to do a thing
Helpful Report
Posted 1 year ago
From my first Initial call to Mortgage1st it was quick and easy to lay out my mortgage requirements, from then on it took away a lot of time and energy as mortgage1st got to work on finding a suitable lender which left me just to provide the necessary documentation to support the application. I would highly recommend their services for your mortgage needs.
Helpful Report
Posted 1 year ago
We cant thank Elliot, Katie and Amy enough for everything they done to help us. During a long and stressful wait they were always on hand to help and provide as much support and answers as they could. They made what we thought was impossible, possible. Cannot thank or recommend them enough!
Helpful Report
Posted 1 year ago
Very friendly staff who dealt with our case, asked us lots of questions to get to know what we wanted within our mortgage.
Helpful Report
Posted 1 year ago
Edward and Preet handled our holiday-let mortgage application perfectly. In less than a week, we went from advice to formal offer, with minimal form-filling, no fuss, and clear guidance. We cannot wait to take the keys to our fabulous new holiday home, thanks to the top team at Mortgage1st!
Helpful Report
Posted 1 year ago
I have used Mortgage first to help with buying my house and again for my mortgage renewal. The process is made so easy and there is advise available at every step of the way, I'm honestly so glad I chose Mortgage first. Massive credit to Sophie Waever and Anne Jones, they have both been fantastic throughout the whole process. Will 100% be using Mortgage first again when my next renewal is due.
Helpful Report
Posted 1 year ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,499 reviews