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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,514 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,514 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
I have used Mortgage 1st for around 10 years now, they remind me when I need to look at my mortgage, listen to what I want to achieve and deliver the best rates based on my requirements. The whole process is made slicker by them, they are quick to answer queries, deal with alot of the behind the scenes admin and generally make life easier.
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Posted 2 years ago
Mark was excellent, he got me a great price and he was always available if I had a question or needed to catch up on the phone
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Posted 2 years ago
Carl helped us find the best possible deal available for the second time. He called us 6 months before our mortgage was about to expire and helped us find a new deal to move to. As these were really unprecedented rapid increases of rates we were able to secure a good rate because we have acted early. I cannot recommend enough Carl and Mortgage 1st. He is always patient and responsive. He always happy to answer questions and was really supportive from our first mortgage as first time buyers.
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Posted 2 years ago
Great communication, fast and reliable!! Couldn't ask for more, thank you for all your help!!
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Posted 2 years ago
Super friendly and customer focused service provided, couldn’t do enough to help with our mortgage enquiry considering we had a few obstacles to get over. Chris Dunn gets A* from us. Thank you!
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Posted 2 years ago
I am so happy with the service I received from Daniel and Preet. Daniel helped me all the way through the process and helped with any queries I had quickly and promptly. I would recommend 100% to anyone who is thinking of using this company. I have now completed my mortgage and they are still helping me with my life insurance. Thank you so much for all your help and support.
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Posted 2 years ago
Was recommended Mortgage 1st by a colleague, and it very easy to get a recommendation to get a new mortgage deal, as my fixed rate term was coming to an end. It was such a faf going through the bank, but Bradley at Mortgage 1st made the whole process much simpler. Thank you.
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Posted 2 years ago
Carl from Mortgage 1st was very personable and helpful in assisting us as first time buyers. Nothing was too much trouble, he explained each part of the process, helping us understand all the jargon and our options clearly and concisely. Carl's advice was honest and professional. We felt we could ask him anything and there was no such thing as a silly question! We were over the moon to receive a mortgage offer. As the application progressed, Carl would be available to reassure us that all was in hand and also advised us on our mortgage protection options. Carl continued to be professional, helpful and patient and found us a suitable & affordable option. We are now home owners in time for Christmas and are very grateful for the service we received and would certainly recommend Mortgage 1st to others. Thank you Carl.
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Posted 2 years ago
We have had the pleasure of working with Hyat Alam and he has gone above and beyond to help us secure a mortgage offer .
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Posted 2 years ago
I was really impressed with the service from the very beginning. Sophie & Keeley responded to all of our questions quickly, no matter how basic, and gave us great advice. During the application process and when Sophie handled our mortgage, she kept us updated without prompting. In addition, they recommended checking different lenders to help us save money too. In general, I found the service to be friendly, efficient, and very professional. It is recommended.
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Posted 2 years ago
My mortgage experience has been amazing and so helpful thanks to Keeley & Sophie. I will definitely use this service again in the future and would definitely recommend it. Their response has been amazing from start to finish, and I cannot fault any of them. Thanks a lot for both, much appreciated.
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Posted 2 years ago
Started the process of acquiring a mortgage in October and in the space of just 1-2 months, Amelia and Katie turned the hopes into a reality and I can’t thank them enough😁 Answering any questions or queries with no hesitation and the upmost professionalism. I’ll definitely be back in the future and could not recommend the services of mortgage 1st more! Thanks team! H
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Posted 2 years ago
Amy was great. Kept me updated every step of the way. Always very helpful and professional.
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Posted 2 years ago
Really great service from the get go. Our advisor (Daniel) was super quick to respond to every query, no matter how basic, and gave us really good advice. When we applied and were dealing with Keeley (processing the mortgage) she kept us updated regularly without being prompted. They also advised us to check if a better rate was available at the point of the offer arriving, which it was, so that saved us some money too. Overall I think the service was friendly, efficient and very professional. I would recommend.
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Posted 2 years ago
Charlotte and Becky were great throughout. Charlotte was very patient, understanding and understood the needs me and my wife had with our mortgage request. I would recommend using them for any renewals and will be in touch again in the future for any other mortgage needs I may have
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Posted 2 years ago
Excellent service and advice. Excellent contact and access to an advisor.
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Posted 2 years ago
Very Informative and made sure everything is ready before sending applications. Communication is constant and always clarify information sent. A very good broker to sort all your mortgage needs. Thank you
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Posted 2 years ago
Had another great service from Mortgage 1st. Earlier this year they remortgaged one of my properties onto BTL. That was difficult enough but I've purchased 2 more properties this year. One property had so many complications it ended up taking 6 months! My Mortgage & Protection Advisor Chris Griffiths was able to guide me through 4 major stumbling blocks - all potential show stoppers which needed to be handled very carefully, especially as given the current financial situation, lenders have an extra layer of checks. The mortgage processor Kirsty Jowle worked well with Chris and in Sync to facilitate the smooth running of both properties securing mortgages with the lenders. I could not have achieved this result without the help of Mortgage 1st. I will be using them again next year.
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Posted 2 years ago
The process was absolutely seem-less! Can’t thank these guys enough. Was so stressed about starting this process, but so glad we did. Thank you so much
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Posted 2 years ago
The mortgage 1st team are professional and efficient. I recommend them 100%
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Posted 2 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,514 reviews