Modern Living Reviews

Name: Modern Living
Address: 2-4 Duncome Way, Bradford
Rating: 4.73

4.7 Rating 897 Reviews

94 %

of reviewers recommend Modern Living

Company Reviews

Metrics

Info

4.7

Based on 897 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

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Modern Living 5 star review on 13th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Helpful with quick delivery”

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Posted 4 years ago

“Good value Neff extractor part andf fast delivery”

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Posted 4 years ago

“Easy web site to navigate. Item was as required and sent out promptly”

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Posted 5 years ago

“Service was fantastic with regular contact re order confirmation and delivery. The major issue was delivery. Delivered within the 2 hour ETA but the drivers aren't allowed to actually place the item (in this case a bath) in a safe place ie in the garage so it was basically left on a HUGE pallet on the drive. That's not possible to do by yourself!”

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Posted 5 years ago

“We were happy with the price, delivery was also arranged quite quickly and I was able to choose the day that suited me best however some forethought/checking about how the delivery could be carried out should be pit in place, my delivery driver hadn't realised that the path to my house was narrow and would not fit his pallet truck, therefore I had to help him carry the dishwasher down the path and up the steps, and it was qyi5e heavy and I was worried that I would drop it!! (Bit of a health and safety nightmare).”

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Posted 5 years ago

“Good customer service. Resolved minor issue I had with the product after delivery.”

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Posted 5 years ago

“Arrived, as predicted, 5 working days after ordering. Exactly what I wanted and reasonably priced”

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Posted 5 years ago

Thank you for leaving the review. I'm pleased everything was satisfactory.

Posted 5 years ago

“Prompt reply to my question on the website. Ordered new part for my cooker hood and it came within a day or two. £9.99 postage is shockingly pricey compared to other companies postage. Would have given 5* if the postage had been reasonable.”

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Posted 5 years ago

Thank you for leaving us a review, we do take your point about the postage. We only use a next day carrier for our parcel deliveries and the cost is pretty much a true reflection of what they charge. If it is in stock then the customers get it very quickly. Often with the little accessory orders we have to order them in and that can take 4-5 days, so we want to send it next day when it arrives to make sure we hit the published timeframe. Hopefully the total cost you paid was still competitive and all our postage charges are visible in the basket before checkout as there is nothing worse than having to fill in details before you can see delivery charges.

Posted 5 years ago

“Good service. Problem on availability sorted out without issue. Delivery time fine.”

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Posted 5 years ago

“The website was simple rto follow and it helped to find the goods I required. Delivery was quick and efficient”

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Posted 5 years ago

“Did well for for upgrading my microwave for only£15 thanks.”

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Posted 5 years ago

Thanks Michael, that's very fair. The microwave was out of stock with us and with Bosch , but as we advertised it as available tried to find the best solution we could.

Posted 5 years ago

“Hi I recently ordered a sink from modern living. The product was great. However unfortunately they did not live up to their next day delivery promise.”

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Posted 5 years ago

Thanks for the review Mrs Patel, we are pleased you like the double drainer sink. Sorry about the small delay with the delivery. Although we dispatched on the same day for next day delivery, our couriers, APC had a breakdown and all freight from Bradford was delivered the following morning. We did our best and helped track it down and get you the information you needed, but it was out of our hands.

Posted 5 years ago

“The showroom had many different displays to choose from so it was easy to find a suitable option which would fit the available space together with a full range of wall coverings and accessories.”

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Posted 5 years ago

Thank you so much Mrs Baldwin, hope you love your new bathroom

Posted 5 years ago

“Very quick delivery and they sorted out a problem with one of the items very efficiently.”

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Posted 5 years ago

Thank you for taking the time to leave us a review. We appreciate all feedback left for us.

Posted 5 years ago

“Swift service and great products, made my life so simple”

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Posted 5 years ago

Thank you very much for taking the time to leave a review - we do appreciate it's easier not to and are glad you are happy :)

Posted 5 years ago

“I ordered a bath but it was not delivered on the specified delivery date, when I did receive the bath it was damaged very badly and was not taken off the delivery van, subsequently I had to cancel the order due to a time restraint on getting the tradesman to do the work. Why did I give a mark of GOOD when all that happened? the staff were very nice, calling me back and keeping me informed of the situation, with the first delivery there was a mix up of dates and the seconf delivery with the damaged bath was down to damage in transit or from the warehouse so not entirely down to the staff I dealt with. I would order from this company again despite what happened as the customer service from the staff was first class and shouldn't reflect on something that happened that was beyond their control, as mentioned earlier the staff couldn't have been more helpful and corteous.”

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Posted 5 years ago

“Good product, good price.”

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Posted 5 years ago

“Sink was delivered promptly within a few days of order . I haven’t opened it yet as kitchen isn’t getting fitted till June but I am sure I will be happy with it.”

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Posted 6 years ago

“Best price for the Lux Air Extractor Fan and despite the bad weather delivered speedily and on only a day late - would definitely use again.”

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Posted 6 years ago

“Easy website, prompt delivery. Notice around delivery date and time could be improved.”

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Posted 6 years ago

Modern Living is rated 4.7 based on 897 reviews